I made a purchase that I would not need in the future, I called to cancel but it had already shipped. When I received the product I did ship it back with a note in it. I was surprised to get an e-mail from the company telling me that they received the product back and were crediting my account. I didn't have to track the shipment and confirm they received it back, I didn't have to ask for a refund, they just got it taken care of. I appreciate the way they do business.
The mail service you used (FEDEX) delivered the package to the wrong address. It was delivered to 539 S. 7th Ave instead of my address 539 S. 8th Ave. Thankfully a honest neighbor delivered the package to me later that evening. Not your fault. But in regards to the bully bones I ordered. I have ordered these many times in the past and this order for some reason has many bones that are flattened and not anywhere close to previous orders size wise. I was disappointed as the pups went through a flatten bone in like 10 minutes versus chewing on the round ones for upwards an hour.
I am always pleased with my orders from Value Pet Supplies. They ship immediately so we are never out of our product. The prices are very comparable. Great customer service.
Love value pet supplies! They had everything I needed and literally delivered the very next day. So I didn't have customers waiting for very long at all!
My BIG girl can finish these in about 4-5 minutes, where as her smaller sister will take about 10 minutes. Depends on the dog.
I should have remembered, but no I ordered this brand again. You open the pad up and cotton goes flying. Dog's pee on the pads, it just sightly leaks on the carpet. The pups put their feet on the pads with that favorite back movement and it shreds the pads and once again cotton goes flying
Bully sticks are too thin. Disappointed in the quality based on price of product for the quantity of 100 count. Definitely not at all what I expected! Big let down.
I have been looking to found bulk bully's for my dogs- these had such great reviews but you get exactly what you pay for. Flimsy thin bully sticks. Was worth the experiment though.
Product is great. Been using for years. But... the shipment came damaged. Had to put product in a new container. Perhaps better package would have prevented the damage.
Very easy to order pads on line and they came very quickly! I have used Value Pet Supplies in the past and will continue to use them for my dog's needs.
My older dog is needing a belly band and liners for when he is inside. Value Pet has the best product and at a wonderful price. Thank you. I am a very happy customer.
The last few times I tried to order the treats my dogs love they have been out of stock so I get something similar. Still convenient with the shipping just not what they love or as good of a deal.
The girls love these treats. I like them because they're low fat and all natural. The order comes in an extremely timely fashion. I love ordering from here.
I'm never disappointed when I order. The products are priced right and the quality is excellent. I've found no one beats their prices and I love free shipping.
My dogs love bully sticks and demand one for dessert every day after dinner. Unfortunately, one of the them chews it up much faster than the other and then stalks the other hoping she'll drop hers.
I received my order fast. Very good product for the price. I have ordered from you a few times prior and will order again. So much cheaper than buying from the stores.
I always have an excellent experience when I purchase from Value Pet Supplies. Fast, accurate, service/
My friend told me about the site so I checked it out and got everything I needed.
Awesome site.
The sites easy to browse and they have everything from dog supplies to fish supplies and equipment.
I've been ordering pads and diapers for a few years now and have never had a problem. Their prices can't be beat!
Overview
ValuePetSupplies has a rating of 3.9 stars from 88 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ValuePetSupplies most frequently mention customer service and free shipping. ValuePetSupplies ranks 17th among Pet Supply sites.
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- Livingston, TN, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members