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ValuePetSupplies

How would you rate ValuePetSupplies?
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California
1 review
0 helpful votes
Follow Ernestine C.
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Thank you, Shannon!
June 16, 2023

I heard about this company while reading a review for another site. The reviewer was quite complementary to your site in comparison to the site I was reading. I looked up your site and ordered only to discover an upgraded version. I called to edit my order. I spoke with Shannon who could not have been more patient and went out of her way to assist in every way. I will be ordering again because today customer service that Shannon provides is rare. The fast shipping is also a plus. Just got a second dog and pads are used more than twice as fast. Way to go Shannon! If ever I need to call customer service again, hope I get you.

Date of experience: June 16, 2023
Georgia
2 reviews
0 helpful votes
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Easy and quick
June 3, 2020

First time using this vendor and they had the products that I needed, in stock. My regular vendor was out of stock. They also provide for bulk orders which sure beats trying to schedule regular deliveries.

Date of experience: June 2, 2020
Massachusetts
1 review
9 helpful votes
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I started by ordering a pack of 10 large bully sticks to check them out and was satisfied so I ordered a box of 50 and they were still satisfactory. I can't say they will always be this good but it's a good start.

Date of experience: May 6, 2020
Nebraska
2 reviews
0 helpful votes
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I had purchased large pee pads for my animals an was very happy with them except I had to cut some to make the fit cages better. So I went smaller this time and found out the absorbant padding is way thinner. It would have been nice if this detail had been listed in the description. Will go back to the big pads and cut them again.

Date of experience: November 16, 2020
Arizona
1 review
9 helpful votes
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Great product
June 25, 2020

My senior citizen doxipoo has incontenance and luckily doesn't mind wearing them. A younger dog that's not so mellow could probably remove it easily but if you have an older dog with this problem, it just might help. It did for me.

Date of experience: June 25, 2020
California
3 reviews
2 helpful votes
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I inadvertently ordered the wrong product. I called Customer Service and they sent me a return label so I could return the product and order the correct one. I have been buying lamb lung treats in bulk from Value Pet Supplies for many years and I've always been pleased with the quality of the product.

Date of experience: January 7, 2021
Georgia
1 review
8 helpful votes
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Very nice
July 3, 2020

I ordered treats for my dogs that they love. I found your site on the internet & was very pleased with the price & they were delivered very quickly. I was pleased with my experience in purchasing on your website. Will definitely buy from you again.

Date of experience: July 2, 2020
Maryland
1 review
0 helpful votes
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Very happy with the thick bully's. They last much longer than the thin/regular for my big dogs. Perfect chewing exercise. Tires them out before bedtime. Our vet says, "Wow your dogs have white teeth!" Thanks ValuePetSupplies.

Date of experience: December 1, 2018
North Carolina
1 review
10 helpful votes
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Great Service & Products
January 25, 2020

Wide choice of quality products and they are super fast with shipping. Nothing negative at all and I highly recommend looking around and make a purchase or two. You won't be disappointed! My dog loves the United States raised Cattle (and processed in the U.S.) Bully Sticks. They are low stinkers when chewed which is very nice for me!

Date of experience: January 25, 2020
Nevada
6 reviews
15 helpful votes
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Great Company!
October 20, 2017

This is my other choice for buying pet treats, etc. online, because their prices are normally very good. When they have their free shipping special, for only buying $19, they cannot be beat. Give them a try!

Date of experience: October 19, 2017
Washington
1 review
0 helpful votes
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This salmon oil product really helps tremendously with dry itchy skin for dogs. I have an older working Aussie dog. He was scratching and miserable. I took him to our local country vet who recommended this salmon oil. Adding this to his dry food am & pm feedings has been a huge improvement for him.

Date of experience: September 4, 2019
California
1 review
0 helpful votes
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GREAT products!
November 3, 2020

I always order my pups all natural animal parts snacks thru ValuePetSupplies! Love that the products are "made in the USA"!
My dogs go crazy for every type of snack I've purchased thru this company!

Date of experience: November 3, 2020
Oregon
2 reviews
9 helpful votes
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Wonderful Pads!
December 14, 2019

Right size for my needs. Amazing value! Love, Love these pads! I will continue to buy these pads for my untrained poodle. Not her fault, I rescued an international students dog of 1-1/2 years old and never went outside! Sad but so glad for Value Pet pads, I don't know what I would do without them!

Date of experience: December 13, 2019
Vermont
1 review
0 helpful votes
Follow Brenda E.
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First I have to say, they have SUPER fast shipping! It shipped within hours of ordering, and I received it in a couple of days! I found that if you are just ordering normal amounts of these products, it seems to cost the same as other online stores. The real savings comes in when you buy in bulk, which most places don't offer. I ordered a year supply of both of these products, and I saved $3.00 per box of Greenies! This response board is very hard to write on.

Date of experience: January 24, 2019
New York
1 review
0 helpful votes
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I ordered some replacements for my cat's favorite toys, which are Zanies Rainbow Mice -- I ordered a "cheese wedge" box containing sixty of the toy mice, since my cat goes through them like candy. I used ValuePetSupplies for the first time because, though I've used Amazon before, I've had uneven (and some just plain bad) experiences with Amazon seller. And I've been trying to avoid Amazon just in general. Prices on ValuePetSupplies were comparable, and shipping was free for my order -- I think maybe because I exceeded the base amount for free shipping? I'm not sure how the shipping charge situation works. Anyway. Everything arrived promptly, and it was as described, and in good condition. I was happy with my purchase, and I would use this website again.

Date of experience: March 24, 2019
Vermont
1 review
10 helpful votes
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I've been ordering my bully sticks from Value Pet Supplies for years now because they have the best prices and discounts. The shipping is also speedy, and they have excellent customer service.

Date of experience: May 26, 2020
California
1 review
1 helpful vote
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Our dog never pees outside and for years I have been buying pee pads at pet smart for $50 for 50 pee pads. I found valuepetsupplies is selling 600 pee pads for $69.99 and free shipping. OMFG! I did not realize these things could be so cheap. I feel completely ripped off by petsmart. Thank you value pet supplies so much for offering these things at their real price. I can't believe how much money I am going to be saving.

Date of experience: February 28, 2014
Colorado
1 review
12 helpful votes
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I reviewed many reviews and this was one of the top companies to buy bully sticks. Pictures of products seemed very good; however, it was much thinner them pictured and smaller than my family members' bully sticks. The sticks were also praised for low odors but this was not the case. My dog loves the sticks but definitely don't last more than 10-15 minutes with the largest size available.

Date of experience: October 16, 2019
Massachusetts
1 review
8 helpful votes
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Excellent service
December 21, 2019

Fast shipping great quality pads. You get what you pay for! I been buying these pads for my dog for a few years now and I love them. I started off with the lowest quality ones and worked my way up to see which ones worked best with my dog. These pads don't allow the urine to seep through the pad and could take up over 8 urinations. Love em!

Date of experience: December 19, 2019
Illinois
1 review
0 helpful votes
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Dog pads
November 18, 2018

I should have remembered, but no I ordered this brand again. You open the pad up and cotton goes flying. Dog's pee on the pads, it just sightly leaks on the carpet. The pups put their feet on the pads with that favorite back movement and it shreds the pads and once again cotton goes flying

Date of experience: November 16, 2018

Overview

ValuePetSupplies has a rating of 3.9 stars from 88 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ValuePetSupplies most frequently mention customer service and free shipping. ValuePetSupplies ranks 17th among Pet Supply sites.

service
4
value
4
shipping
4
returns
2
quality
4
+4