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ValoreBooks

How would you rate ValoreBooks?
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Texas
1 review
0 helpful votes
Follow Katharine B.
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I couldn't get the city to enter when placing my order. I called customer service and they said to put the city on the street space. I did and it worked. But how is anyone supposed to know that? I like Valore but the shopping cart is flawed.

Date of experience: March 2, 2017
Colorado
1 review
2 helpful votes
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I recently sold some books to this site, disclosing at the time of the sale that they were marked in; however, they were in very good condition.
Knowing that condition, they had me send them and then informed me that they are not giving me money for them and that ARE NOT GIVING THEM BACK.
I can easily make money off of these textbooks, and already had a few offers.

I also received a note regarding another order that "still hasn't shipped," even though I shipped all books on the same date. What kind of business is this? It sounds a lot like they take your books then rip you off.

Date of experience: January 28, 2014
New Jersey
1 review
4 helpful votes
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As a veteran, I recently used my educational benefits, too return to school to pursue a business degree. Not wanting to pay the full purchase price for the book I decided to rent the book from Valore for about $45.00 for the semester. When I received the book in the mail, it wasn't in the greatest condition. However I didn't complain because it was used. I returned the book on time as agreed. Recently I checked my bank statement and had discovered that Valore had debited my Visa for $218.00, the full price of the book. I also received an email from Valore, stating that the book was rejected and left at the dock. I am very disappointed in this company, and will pursue compensation.

Date of experience: June 21, 2014
California
1 review
0 helpful votes
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Rental due dates are a scam!
January 5, 2017

I always buy my textbooks from Valore books because you have the best prices. However as a business student it angers me that when I rent a book from Valore books for the semester the due date is always a week before my semester ends. The last two semesters I have had to pay late fees because I did not send my book until my final was over. I think these due dates are a con and a scam where the vendors or Valore Books knows that the student will be forced to pay the late fee because they need the book to study for the final exam in class. My rental was due before my last day of class (Dec. 17)! I got scammed out of another $10.80! 1/3 of the price of entire rental!

Date of experience: January 5, 2017
Ohio
1 review
2 helpful votes
Follow Becca K.
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When I went to fill out the city, state, and zip code, they were greyed out and wouldn't let me type. I had to type it in the address line and get it to autofill. If you're new to this site it wouldn't work for you though.

Date of experience: January 1, 2018
Missouri
1 review
0 helpful votes
Follow Krissie L.
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I tried and tried to put in our mailing address, and the page would NOT accept it. I was putting in our PO Box. Still wouldn't accept. So, I put in my mother's physical address for shipping address. Then, tried to put in our actual billing address (WHICH IS OUR PO BOX). It wouldn't let me at all. I ended up having to just check the box saying our billing address is the same as our shipping. Geez... Please fix this problem. I even logged out and back in and still had same problem. So inconvenient.

Date of experience: March 13, 2018
Oregon
1 review
0 helpful votes
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Failed Shipping
July 16, 2017

The price was right but it was too good to be true. They had a search bar for your address, but it wouldn't accept my address or my PO box. Had to use my work for shipping, but had the same issue with the billing address so I couldn't even complete my order.

Date of experience: July 16, 2017
Arkansas
1 review
0 helpful votes
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EVERY SEMEMTER!
January 3, 2017

I have used Valore books for 3 semesters now and every time they have the books i need and for the best price. I have only had to go to another company once in search for a book they did not have. Great service, great at reminding when books are due.

Date of experience: January 3, 2017
Washington
1 review
3 helpful votes
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WORST BUY BACK EVER!
March 23, 2014

WORST BUY BACK EVER! If I could give them zero stars I would. They practically stole the book I sent them for buy back. They book was in good condition, so no reason why they shouldn't have bought it. They rejected the book without giving me a reason or explanation as to why they wouldn't buy it. They did not respond to the first e-mail I sent them, so I sent them another. When they replied they told me that they would contact the buyer who had rejected the book and send it back to me within a month. It has been well over a month now and I have not heard from them since. I am now without the money the book was worth, and without the book. AVOID them if you don't want your books stolen. Terrible communication, and a horrible overall experience.

Date of experience: March 23, 2014
Michigan
1 review
0 helpful votes
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Super easy
August 12, 2018

ValoreBooks is super easy to use and saved me a ton of money, it was the cheapest option by far for book rental for both books I needed. Will definitely be using it again!

Date of experience: August 12, 2018
California
1 review
0 helpful votes
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Shopped
May 21, 2018

I had ordered and rented various books. By far it is much better for students than Amazon. Very impressed with their follow ups and email intimations.

Date of experience: May 21, 2018
Florida
1 review
0 helpful votes
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Clean and Easy
August 6, 2017

The website is very clean and user-friendly. Prices are competitive with other online bookstores, actually came in $2 cheaper than a competitor. Gotta save every penny you can as a student!

Date of experience: August 6, 2017
Missouri
1 review
0 helpful votes
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Always on time...
August 23, 2017

I've rented here several times. One time they didn't have the book because it was so new. Other than that I've never had anything but positive experiences from this company. Two thumbs up from me!

Date of experience: August 23, 2017
Missouri
1 review
0 helpful votes
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$145 cheaper yes please
September 1, 2017

Campus book store wanted $174+ tax for a Geography book, this rental was also $20 cheaper than the Ebooks I found available! Hope that it ships quickly.

Date of experience: September 1, 2017
Louisiana
1 review
0 helpful votes
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Spring 2017 Book
January 3, 2017

It was very efficient and hassle free with unexpected offers. I must commend this site for the ease in purchasing a new textbook for my graduate coursework. :)

Date of experience: January 3, 2017
Texas
3 reviews
4 helpful votes
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Easy to use
September 4, 2018

Website easy to use, no account needed just order number. Hopefully my textbook will get here fast since the seller I bought it from says they ship from TX.

Date of experience: September 3, 2018
Pennsylvania
1 review
0 helpful votes
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Fast and Easy
December 30, 2016

Saved hundreds of dollars on my books! Found exactly what I needed quickly without worry and checking out was as simple as can be. I plan to use every semester if everything goes smooth.

Date of experience: December 30, 2016
Oklahoma
1 review
0 helpful votes
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Very Helpful
September 18, 2017

It was slightly tricky to populate the fields when ordering but their help menu and online chat service was amazing. Will come back to this site for future textbook orders. Very comparable pricing!

Date of experience: September 18, 2017
California
1 review
0 helpful votes
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Buying books
January 9, 2017

Im buying books that are used and also renting them which is a bit cheaper than the other websites. Also been getting all my book from here and i have never got bad experiences always good feedback

Date of experience: January 9, 2017
Texas
1 review
0 helpful votes
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Tried and True
January 8, 2017

Used ValoreBooks for 3 years now and it works well at a good price. I can get nearly every book I've needed and even sold back books when my schedule changed. Good service.

Date of experience: January 8, 2017

Overview

ValoreBooks has a rating of 3.6 stars from 1,577 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ValoreBooks most frequently mention great prices, good condition and college student. ValoreBooks ranks 5th among Textbook Rentals sites.

value
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