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Utsav Fashion has a rating of 3.9 stars from 2,082 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Utsav Fashion most frequently mention customer service, good quality and fast delivery. Utsav Fashion ranks 1st among Indian Clothing sites.
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I hope it's nice with nice quality material also u can do bit better
I hope it's nice with nice quality material
Came on time as promised! Thank you so much for your service
Both dares don't have fall, even we paid $40 for that also and requested in order also
Very good shopping experience at your store. Layout of website very intuitive
The stitching can be improved. The placing of buttons is not proper. Need to improve on matching the hook on one side to the button hole on the other side. I have spent money at a local tailor to fix this issue.
Thank you so much for your feedback. We have taken a note and for sure will share it with the internal team to evaluate. We assure you that we will definitely work on this concern to make our quality the best.
It was not I was expecting we Will never order from you guys know
We are sorry to know that the item delivered was not as per your expectation. We would request you to help us with your concern in detail so that we may get back to you with the best possible resolution. Please be rest assured. We would definitely close this case to your satisfaction.
Order arrived well packed, although bit late than the initial delivery date. Satisfied with the items ordered. Quick response on all mails.
Really great customer service, from beginning to end. Clothes arrived in good time for my wedding function and something suitable for all the family. Overall very pleased with the products and also the service overall.
I have ordered size 36, whereas my original size is 34, just to make sure it's not small to fit. But surprisingly the product is too tight for me and there is no extra space left in two sides so that I can loosen it up according to my size. For me the product is wastage of money.
Please accept our sincere apologies for the inconvenience caused. We feel disheartened to know that the item delivered was not the right fit for you. All our items are shipped post thorough Quality check, however, it seems it got missed in your case. Such instances are rare with us. Please do let us know if you would want us to ship a replacement item ensuring the right size as ordered by you. Looking forward to your response and accordingly, we would get the needful done.
Absolutely beautiful and great quality! I can't wait to wear in just a couple weeks to a California wedding!
Customer service before order was nice, but saree is not looks same as picture, sarre is too SHINY like CHAINA SILK ITS NOT ART SILK at all…Pallu bedding / pico is totally rubies not even wearable, it needs to redone i paid $82 for that saree so at least i expect that when it comes to me i could wear it straight away but now i cant wear it as pallu finishing it ridicules… i am so annoyed & angry with the person who were looking after my order / any online order…once utsav got order, after they do not care about customer service…and do not check that item is sellable or not.
Well easy to order n very exelkent customer service.
Sarees I bought we're very good in condition. Service is very good and excellent. Got the sarees in time.
Love it. Very fast delivery and wonderful selection
Reason i gave 4 because i am not happy with my Woven Mysore crepe saree in Mustaard ( SKU: SNGA297. It looks like used it before and saree has lots of wrinkles. I could not return it because i last the original receipt. But my other orders SKU: LNJ210 and order SKU: LBC619 both are beautiful. Liked it very much. All my products came on time.
I am a repeat customer and always have had good experience. Last order had an issue with the stitching of blouses however when a day or day Utsav team resolved it to my satisfaction.
Will recommend to all/
Lovely looking i feel pretty. Perfect fit for me,, my friends keep saying how pretyy my dress is
Excellent service. Very responsive via email. Delivery time was just perfect.
Great experience with exchanging an item and receiving the right size
Answer: Hi Sonia. We are into this business now for over 15 years. We do believe in 100% customer satisfaction. We have less than 3% disappointment rate. And in case our customers are not happy with the item, we do have a friendly cancellation and refund policy in place. We would request you to allow us an opportunity to serve you. We are sure that you would be happy with the overall experience.
Answer: Yes they took over a month or more to delivery. Trust me don't ever buy from them. The clothes is nothing like what's in the picture.
Answer: Hi Priya, Please help us with the order number starting with MU so that we may check and assist you. Please don't worry. We shall surely close the case to your satisfaction.
Answer: Hi Uma. Our order number starts from MU or MI. Our website is www.utsavfashion.com. Can you please confirm the site from where you have ordered?
STYLE & SERVICE
Celebrating over 16 years of offering Personalised Indian Ethnic Wear to the world. Unravel a myriad range of colors and styles of Sarees, Salwar Kameez, Lehengas, Indowesterns, Kurta Pajamas, Jodhpuri Suits, Angrakhas, Indian Jewellery - a touch of India for everyone in the family.
Bespoke Tailoring
The perfect fit begins with our Standard Stitching services. Get an absolutely unique look to your taste with Design - customised for Style and Adornments. Every order is managed in-house by expert Masterji and his troops.
Global Delivery
We deliver to over 200 countries internationally using the best couriers partners and logistics services. Packages are typically delivered with 3-5 working days of dispatch from India.
Ready to Ship Selections
With 10000 options ready to fly out on your order within 1 - 3 days, Indian fashion will always be as fast as it is elegant.
Over 50000 Styles
FOR WOMEN: Explore a vivid range of Sarees, Salwar Kameez, Lehengas, Indo Wes...
We regret the inconvenience caused. As we can see in the system, our customer care team has offered a satisfactory resolution to your concern. We believe we have been able to resolve the concern. Please do update the review if you are satisfied with the closure.