On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Utsav Fashion has a rating of 3.9 stars from 2,082 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Utsav Fashion most frequently mention customer service, good quality and fast delivery. Utsav Fashion ranks 1st among Indian Clothing sites.
We monitor reviews for authenticity
Our order was was processed and shipped on time. Utsav customer service was very friendly and responsive to our querries.
I have a great experience, been shopping for while and love the products.
They have bent over and beyond to get my product delivered in timely manner.
Thank you!
The saree was more beautiful than the picture and the blouse was stitched perfect. The saree fall and pico was also done which was an added surprise. I submitted my measurements a tad late but the order was shipped within a week. Really happy with the purchase and definitely a return shopper.
I had a horrible experience With the customer sales rep regarding a pair of clothes purchased from the store. As I got my clothes for an occasion, I wanted to make sure whether the product would be delivered as per the website mentioned. Later i received a notification that the product was getting delayed. So I reached out to the customer care for help. The guy took almost 2 hours of my time and ended up charging me extra for canceling one item which the company failed to deliver in the first place… And the one that they delivered had stains on it. Absolute rubbish… Very disappointing with the store.
It was great delivery service and love the quality of clothes.
Easy shopping experience and fast delivery. All my items got delivered way before the expected date, couldn't be happier
I am very happy with my order. Communication with the site has been very easy. There was an issue with quality control from their side and it was resolved before shipment. Very much recommended. I need more events to go to so I can get more! Thanks so much. From Australia
You were very helpful & just when my outfit came in with stains & not fitting nearly as good as it should. Thank You!
Very detailed and always communicated about the progress of my order.
Dress cam quickly and was good quality but was too large as I had not measured correctly. My return and reordering was quick and seamless and my replacement came quickly and is such a beautiful dress!
Everything was easy and delivery was quick. Great experience!
Quick & easy to browse and checkout was a breeze just waiting to get it
Great selection and great prices. I love the 2 outfits I ordered. They look exactly like they did online. Very pretty! Received items in a very timely manner. Thanks Utsav!
Very nice jacket, it's really worth it and good quality.
Blouses seem a tad expensive but just as gorgeous as seen in pictures. Very pleased with the Work
Pleasantly surprised by the quality of the Kurta and pant Customer service is excellent in resolving size of pant Prompt and effective after sale service Very happy with my purchaseWill definitely buy from themb
Answer: Hi Sonia. We are into this business now for over 15 years. We do believe in 100% customer satisfaction. We have less than 3% disappointment rate. And in case our customers are not happy with the item, we do have a friendly cancellation and refund policy in place. We would request you to allow us an opportunity to serve you. We are sure that you would be happy with the overall experience.
Answer: Yes they took over a month or more to delivery. Trust me don't ever buy from them. The clothes is nothing like what's in the picture.
Answer: Hi Priya, Please help us with the order number starting with MU so that we may check and assist you. Please don't worry. We shall surely close the case to your satisfaction.
Answer: Hi Uma. Our order number starts from MU or MI. Our website is www.utsavfashion.com. Can you please confirm the site from where you have ordered?
STYLE & SERVICE
Celebrating over 16 years of offering Personalised Indian Ethnic Wear to the world. Unravel a myriad range of colors and styles of Sarees, Salwar Kameez, Lehengas, Indowesterns, Kurta Pajamas, Jodhpuri Suits, Angrakhas, Indian Jewellery - a touch of India for everyone in the family.
Bespoke Tailoring
The perfect fit begins with our Standard Stitching services. Get an absolutely unique look to your taste with Design - customised for Style and Adornments. Every order is managed in-house by expert Masterji and his troops.
Global Delivery
We deliver to over 200 countries internationally using the best couriers partners and logistics services. Packages are typically delivered with 3-5 working days of dispatch from India.
Ready to Ship Selections
With 10000 options ready to fly out on your order within 1 - 3 days, Indian fashion will always be as fast as it is elegant.
Over 50000 Styles
FOR WOMEN: Explore a vivid range of Sarees, Salwar Kameez, Lehengas, Indo Wes...