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Utsav Fashion has a rating of 3.9 stars from 2,082 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Utsav Fashion most frequently mention customer service, good quality and fast delivery. Utsav Fashion ranks 1st among Indian Clothing sites.
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Easy to order, the sizes are right, order came on time.
And... the clothes (cotton in my case) look better online than in person. I wish I had ordered silk.
My chest measured at 41 inches so I got the size 40 which from the size chart correlates with a size 42 chest. The kurta was extremely tight on the shoulders, chest and around the arms. Planning on returning and if they can provide a bigger size in adequate time I will exchange if not I will return for a refund. The color of a described. The material in not giving at all.
My order arrived on time ard the buying process was easy and quick. I ordered two very similar items but the one was not cut properly and had to send it in to be altered.
Great outfit and good quality too
However I followed their size guidance and even ordered one size up but the outfit was still too tight for my husband.
I thought it might be a very late delivery but I got it earlier than expected
The only issue is I have to pay extra that's duty fee every time I have an order with utsav
The material is okay, but the delivery was on time which I appreciate.
All team members were prompt to respond. They did best to meet my needs of plus size stitching. I would(already did) definitely recommend Utsav Fashion to friends and family.
I ordered 2 sarees and 2 matching blouses thst needed to be stitched according to the specifications I sent. I had 2-3 chat sessions with the staff at Utsav and sent my measurements for the blouse and the specifications along with it. I made it clear that I need both my blouses to be stitched as sleeveless blouses. Despite, gettting the confirmation from the staff, I got both my blouses delivered with sleeves and that too the sleeves are if some random measurements and they are too big for me. That's because I never sent my blouse sleeve measurements since I asked for a sleeve less blouse.
I am very disappointed with this service and I will never purchase again in Utsav in future.
Utsav customer service is excellent. They helped me navigate international shipping and address an error in website vs confirmation with ease and kindness.
Hello, the blouse that I ordered ultimately did not find the person. I tried to see an option on the website to replace the blouse or alter it, but I couldn't find it.
I have purchased a few outfits from this site for years and have in the past been very happy with my purchases. Unfortunately the last two purchases I've made have been a little disappointing. My most recent purchase was a Pakistani Suit. Everything from the purchase to delivery was great, but if I am making a purchase by looking at a photo, then I expect to receive an outfit that looks like the photo. I have received an outfit where the colour of the fabric on the sleeve which is supposed to match the dupata is noticeably different in colour and is also stitched differently from the photo. The dupata is beautiful but it's a pity that I will not wear it on this outfit and also I will probably end up ripping off the fabric on the sleeves because it just looks so odd. So obviously disappointed that I've just bought an outfit I will not wear as it was intended to be worn. Maybe I'll try again in a few years. Hopefully things might change by then.
Fantastic customer service. Amazingly fast response. Ordered an item which was needed earlier than the delivery date, But the customer service sorted it out very professionally & to my greatest surprise received it two days before than I asked for. Very very pleased
Well done!
I ordered my dhoti Kurta and not even a full week later it arrived at my door. I was super impressed with how fast the shipping was.
Really beautiful items and I appreciate the updates along the way
Utsav was great in staying connected. They asked me to provide the measurements etc., however, the tailor didn't follow any measurements. The outfit doesn't fit me, so disappointed. Bottom is loose from the waist. I can manage that. Shirt, shoulders too big and top too tight, not enough margin for me to even make it loose. Don't know what my options are.
Great customer service. Great products with decent prices. I wish there were more pictures of each item front and back. It would have been easier to see how everything looks before buying. I would have more confidence in placing order if i see more pics to justify the product. Overall good experience. Super fast service. Products arrives with in timely manner as its promised on the site.
Smooth shopping and delivery was on time. But looks little dull for that price.
Website is easy to use. Easy to track your package and the quality of the craftsmanship is wonderful. Beautiful colors and well made.
This is my second time ordering something from UTSAV. I had a great experience shopping on this website. Awesome variety of merchandise, reasonably priced. The customer service is wonderful. Very prompt to respond to any questions. The delivery process was great as well. My merchandise arrived on time and very nicely packaged. And the products I ordered, looked exactly like the items shown on website. Over all great shopping experience.
Thank you UTSAV.
Answer: Hi Sonia. We are into this business now for over 15 years. We do believe in 100% customer satisfaction. We have less than 3% disappointment rate. And in case our customers are not happy with the item, we do have a friendly cancellation and refund policy in place. We would request you to allow us an opportunity to serve you. We are sure that you would be happy with the overall experience.
Answer: Yes they took over a month or more to delivery. Trust me don't ever buy from them. The clothes is nothing like what's in the picture.
Answer: Hi Priya, Please help us with the order number starting with MU so that we may check and assist you. Please don't worry. We shall surely close the case to your satisfaction.
Answer: Hi Uma. Our order number starts from MU or MI. Our website is www.utsavfashion.com. Can you please confirm the site from where you have ordered?
STYLE & SERVICE
Celebrating over 16 years of offering Personalised Indian Ethnic Wear to the world. Unravel a myriad range of colors and styles of Sarees, Salwar Kameez, Lehengas, Indowesterns, Kurta Pajamas, Jodhpuri Suits, Angrakhas, Indian Jewellery - a touch of India for everyone in the family.
Bespoke Tailoring
The perfect fit begins with our Standard Stitching services. Get an absolutely unique look to your taste with Design - customised for Style and Adornments. Every order is managed in-house by expert Masterji and his troops.
Global Delivery
We deliver to over 200 countries internationally using the best couriers partners and logistics services. Packages are typically delivered with 3-5 working days of dispatch from India.
Ready to Ship Selections
With 10000 options ready to fly out on your order within 1 - 3 days, Indian fashion will always be as fast as it is elegant.
Over 50000 Styles
FOR WOMEN: Explore a vivid range of Sarees, Salwar Kameez, Lehengas, Indo Wes...