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Utsav Fashion has a rating of 3.9 stars from 2,082 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Utsav Fashion most frequently mention customer service, good quality and fast delivery. Utsav Fashion ranks 1st among Indian Clothing sites.
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Had great experience, the clothes were exactly what I had ordered and I did get updates regarding the shipment
Happy with the product and will be ordering more in future
Beautiful outfits. Delivered as mentioned: within the time limit.
Very easy to order and navigate the website. Outfits are beautiful and just like the picture.
I had a good experience and the customer service team kept me updated on my order
Great customer service, frequent updates and fast shipping! Thank you!
Product quality not good...but design good as well as normal... delivery process not perfect
I ordered Lehenga which looks very dull than what is displayed. With varying color of Duppatta than the Lehenga. Quality of the material is very low. Also the quality of stitching is bad.
It was OK. The items are shown on the web site, but it is not available and then the color changes etc. after the order is placed. If the item is shown on the web site, please make sure that it is available when the order is placed. Thanks.
Good experience site is easy and simple timely delivery reasonable price!
I have been purchasing from you for many years and I always get the best quality and wonderful packing and shipping. Your products are reasonably priced and you have great variety and modern selections.
Nice dress, good material, looks good, can not say enough
This store does not sell exclusive items. The items they sell you can find on other Indian online retailers' websites for way lower price. They deliver internationally by FedEx, so it is reliable and fast. I never had issues with them sending me wrong items they always come as pictured. Another story is what I call "Indian stitching". Ladies' garments are stitched "for scarecrow". It will sit nicely on you only if you lift your arms in a scarecrow pose - sleeve cap is not cut correctly to make what tailors call a "set in sleeve" which falls naturally in the arms down pose. Also there are no darts for breast part either so you better be flat there :). I always have to go to my tailor to remake those dresses to fit me. But it is a common issue for any garments tailored from "ready to stitch, or semi-stitched" sets in India, not unique to Utsav. They have actually refunded me once for the re-making of the garment by a tailor.
The clothes arrived on time and look exactly as pictured. They fit perfectly as well.
I didn't understand about partial stitching. Thought it would be nearly done. I received the embellished fabric and lining fabric. Made the dress myself.
I love that Utsav had a section of "ready to ship" items, it helped me pick an outfit that arrived with plenty of time even though i ordered soon before my event. The garments themselves are high quality and looked great, and fit exactly as i expected them to/hoped they would. Overall a great experience!
Initial shipment was mishandled by the carrier. I contacted customer service who replaced the item which was received by me in record time!
Didnot like the product quality.immediately raise the concern ticket generated.but no call from them.
Thank you for your service. Please keep it up with your service.
Everything was great with my order, I had order 5 pieces. 3 were good, but 1 had to be replaces, which I am not 100% happy with and 1 was sent with a wrong color bottom, so they replaced it but it still is not the best match
Answer: Hi Sonia. We are into this business now for over 15 years. We do believe in 100% customer satisfaction. We have less than 3% disappointment rate. And in case our customers are not happy with the item, we do have a friendly cancellation and refund policy in place. We would request you to allow us an opportunity to serve you. We are sure that you would be happy with the overall experience.
Answer: Yes they took over a month or more to delivery. Trust me don't ever buy from them. The clothes is nothing like what's in the picture.
Answer: Hi Priya, Please help us with the order number starting with MU so that we may check and assist you. Please don't worry. We shall surely close the case to your satisfaction.
Answer: Hi Uma. Our order number starts from MU or MI. Our website is www.utsavfashion.com. Can you please confirm the site from where you have ordered?
STYLE & SERVICE
Celebrating over 16 years of offering Personalised Indian Ethnic Wear to the world. Unravel a myriad range of colors and styles of Sarees, Salwar Kameez, Lehengas, Indowesterns, Kurta Pajamas, Jodhpuri Suits, Angrakhas, Indian Jewellery - a touch of India for everyone in the family.
Bespoke Tailoring
The perfect fit begins with our Standard Stitching services. Get an absolutely unique look to your taste with Design - customised for Style and Adornments. Every order is managed in-house by expert Masterji and his troops.
Global Delivery
We deliver to over 200 countries internationally using the best couriers partners and logistics services. Packages are typically delivered with 3-5 working days of dispatch from India.
Ready to Ship Selections
With 10000 options ready to fly out on your order within 1 - 3 days, Indian fashion will always be as fast as it is elegant.
Over 50000 Styles
FOR WOMEN: Explore a vivid range of Sarees, Salwar Kameez, Lehengas, Indo Wes...