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US Global TechReviews 2,817

3.9

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Diagnosis & Repair The one stop comprehensive diagnostic & repair station for your computer and connected devices. We? ۪ll fix anything!


usglobaltech.com
Raytown, Mo, United States
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US Global Tech Reviews Summary

US Global Tech has a rating of 3.9 stars from 2,817 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with US Global Tech most frequently mention excellent service, great job and pop ups. US Global Tech ranks 3rd among Tech Support sites.

service
9
value
9
shipping
6
returns
5
quality
8

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New Jersey
1 review
0 helpful votes
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Computer repair
May 10, 2017

Personable yet professional and friendly telephone etiquette. Patient and efficiently
Helpful. Currently a paying customer of us global tech, Kat.

Date of experience: May 10, 2017
Isabella Z.
13 reviews
0 helpful votes
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May 9, 2017

Date of experience: May 9, 2017
Peter M.
1 review
0 helpful votes
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I first came in contact with the online USGlobal Tech.He then said there are many issues with the computer malware-virus-Trojan all throughout the Windows 10 OS. I then gave the USGlobal Tech my telephone number and then received a call from the next higher up USGlobal Tech John who after extensive valuation determined the computer was in dire need of a manual clean-up.With explanation of the three packages to fix all the computers-Bad Issues. Then I received a call from purchasing to make sure I agree to the reasonable cost. After the manual clean-up and anti-virus added to the computer Sheryl called to advise all is complete. The entire organization of USGlobal are the most polite and well mannered personal I have ever had the pleasure to deal with, I will recommend all my friends with computer problems to call USGlobal.

Date of experience: May 9, 2017
Al H.
1 review
0 helpful votes
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May 9, 2017

Date of experience: May 9, 2017
Diane N.
13 reviews
0 helpful votes
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I have never had such a fantastic experience with a tech company.

Date of experience: May 9, 2017
Michael S.
21 reviews
0 helpful votes
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My Mac-mini became terribly infected with adware - - popups galore! I subscribe to iDrop news and read an article about Macs getting malware and mentioned Malwarebytes as a possible solution. I managed to get through to the site despite constant interruption with ads. My technician ("Lilly") was very patient and helped me connect so that she could clean up my system. It took an hour plus after which she called me back and I was then able to sign up for the premium package which will also allow me to have my other Mac cleaned and protected. I am quite pleased with the prompt, courteous (and patient!) service!

Date of experience: May 9, 2017
charles N.
3 reviews
0 helpful votes
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Quick and painless
May 9, 2017

Quick and painless -- good communication

Date of experience: May 9, 2017
Jocelyn A.
4 reviews
0 helpful votes
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Had a very good experience and my problem was solved within a couple hours!

Date of experience: May 9, 2017
Eli E.
1 review
0 helpful votes
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My customer service tech Princess was very patient and helpful in dealing with a payment issue i was having with my credit card.She helped me figure out what was happening.She also explain what was the issue with my Mac Computer and took care of the problem..

Date of experience: May 8, 2017
Colette T.
1 review
0 helpful votes
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Charlie found numerous problems on my Mac, and fixed them for me. He was nice and helpful. Will use again if necessary.

Date of experience: May 8, 2017
CAROL W.
1 review
0 helpful votes
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I WAS RENEWING MY VIRUS PROTECTION BUT AM PLEASED TO HAVE ADDITIONAL SERVICES OF COMPUTER CLEANUP ALSO. THANK YOU

Date of experience: May 8, 2017
Annette L.
1 review
0 helpful votes
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Awesome, very easy to understand and she was helpful did make me feel like I was stupid, love love her...

Date of experience: May 8, 2017
sayd J.
1 review
0 helpful votes
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Work well done,and very friendly
May 8, 2017

Work well done,and very friendly

Date of experience: May 8, 2017
California
1 review
1 helpful vote
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Fix
May 8, 2017

I think that the computer fixed. I have done checking on it and check on the website no more pop ups

Date of experience: May 7, 2017
Bernie O.
4 reviews
0 helpful votes
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Service was great, sometimes hard to understand but we got through it. Thanks a Lot.

Date of experience: May 7, 2017
Manny I.
3 reviews
0 helpful votes
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It was good
May 7, 2017

It was good. I was a little leery of the initial contact. However, everything went well and the system was quickly cleaned. I am actually thinking of upgrading my protection.

Date of experience: May 7, 2017
LeAnn N.
1 review
0 helpful votes
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May 7, 2017

Date of experience: May 7, 2017
Florida
1 review
0 helpful votes
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KASPERKY
May 8, 2017

I`m so vary happy that my computer was fix, thank you vary-vary much, EXCELLENT.

GOOD JOB! DAN!

GOD BLESS YOU ALL!

Date of experience: May 7, 2017
ROLAND D.
1 review
0 helpful votes
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Great JOB, SUPER SERVICE, and I would definitely recommend to all my CPA Clients. THANK YOU SO MUCH, LILY!

Date of experience: May 7, 2017
Dale I.
3 reviews
0 helpful votes
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You did every thing correctly
May 7, 2017

You did every thing correctly

Date of experience: May 7, 2017