US Birth Certificates
business logo of US Birth Certificates

US Birth Certificates

Overview

The company has established a strong reputation for its efficient and user-friendly service in obtaining birth certificates, with numerous customers praising the speed and convenience of the online process. The exceptional customer service, particularly from team members like John and Melissa, has been highlighted as a key strength, contributing to a seamless experience for users. However, some customers expressed concerns regarding the clarity of printed documents and occasional confusion about the process. Overall, the feedback reflects a positive sentiment, with many customers recommending the service for its reliability and ease of use.

This summary is generated by AI, based on text from customer reviews

service
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This company responds to reviews on average within 14 days

Instant Feedback

4,407 reviews
How would you rate US Birth Certificates?
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Indiana
1 review
0 helpful votes
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Very satisfied
June 19, 2024

I needed my birth certificate urgently, and this service delivered it promptly. The process was smooth, and the document arrived without any delay. I'm very satisfied with the quick and efficient service.

Date of experience: June 9, 2024
Customer Care Team R. US Birth Certificates Rep
over a year old

Hello Eileen,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Natti

USBirthCertificates Team

New Jersey
2 reviews
0 helpful votes
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Hassle-free
June 19, 2024

The agility in processing and delivering my birth certificate was impressive. The entire process was hassle-free, and I received my document much sooner than I thought. Highly recommend for its fast service.

Date of experience: June 9, 2024
Customer Care Team R. US Birth Certificates Rep
over a year old

Hello Florence,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Natti

USBirthCertificates Team

Georgia
1 review
0 helpful votes
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Swift Serviceamazed
June 5, 2024

Melissa's customer service was exceptional! My documents were delivered with unmatched speed, exceeding my expectations.I was amazed by how quick and easy it was to order my birth certificate from home. I sed this service before bt this time i was in a hurry so i paid the Premium and the exceeded my expectations!

Date of experience: May 26, 2024
Customer Care Team R. US Birth Certificates Rep
over a year old

Hello Randol,

We extend our sincerest appreciation for your review of our site. Your satisfaction with our service is a testament to the hard work and dedication of our team.

We value every piece of feedback we receive as it helps us identify areas for improvement. Your positive comments will serve as a catalyst for us to provide an enhanced and unparalleled five-star service during your future visits.

Thank you for sharing your experience and we eagerly await the chance to serve you again.

Best regards, Lelie

USBirthCertificates Team

California
1 review
0 helpful votes
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Straightforward, and the delivery was prompt
June 17, 2024

I was pleasantly surprised by how fast I received my birth certificate. The application process was straightforward, and the delivery was prompt. This service exceeded my expectations in terms of speed and convenience.

Date of experience: June 7, 2024
Customer Care Team R. US Birth Certificates Rep
over a year old

Hello Madeline,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Natti

USBirthCertificates Team

New Jersey
1 review
0 helpful votes
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Intuitive Website Design
June 13, 2024

Navigating the website was a breeze. The process was well-explained, and I didn't encounter any issues. The ease of use made the whole experience pleasant and stress-free. Thank you for such a great service!

Date of experience: June 3, 2024
Customer Care Team R. US Birth Certificates Rep
over a year old

Hello Jean,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Natti

USBirthCertificates Team

North Carolina
1 review
1 helpful vote
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Only process that works is how fast they process payment! A week later they are still piddling with wrong emails, sending me responses/ papers with my name mis spelled by their company etc. Terrible service.
I needed a copy of my birth certificate quickly, went to ANOTHER company and had a certified copy within two days. STILL waiting on US Birth certificates to finish the application process. What a waste of time and money!

US Birth Certificates attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 29, 2023
Customer Care Team R. US Birth Certificates Rep
over a year old

Hello Linda,

We are sorry to hear about your experience. Our goal is to provide a transparent and trustworthy service to our customers.

We apologize if there was any miscommunication regarding the pricing details. We value your feedback and will use it to enhance our processes.

Please share your contact information with us, and we will personally ensure that your concerns are addressed promptly.

To contact our customer service team, please use the following link: https://www.usbirthcertificates.com/contact-us

Thank you for your understanding.

Best regards, Selena

USBirthCertificates Team

Illinois
2 reviews
0 helpful votes
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Seamless Process and Excellent Service
June 7, 2024

I had an excellent experience with this birth certificate service. The customer service was incredibly helpful and made the process so easy for me. They answered all my questions and ensured I had everything I needed.

Date of experience: May 28, 2024
Customer Care Team R. US Birth Certificates Rep
over a year old

Hello Spencer,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Lelie

USBirthCertificates Team

Michigan
1 review
0 helpful votes
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Professional and Attentive Team
June 11, 2024

I was pleasantly surprised by the level of service I received. The customer service team was very professional and attentive, making the whole process straightforward and stress-free. I got my documents much faster than expected. Great job!

Date of experience: June 1, 2024
Customer Care Team R. US Birth Certificates Rep
over a year old

Hello Jimmy,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Natti

USBirthCertificates Team

New Jersey
1 review
0 helpful votes
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I'll recommend to friends and family!
February 25, 2024

I had a phenomenal experience with this birth certificate site! The customer service team was not only knowledgeable but also courteous and patient. They addressed all my concerns promptly, making the entire process stress-free. I'm impressed with the efficiency and professionalism displayed throughout. An outstanding service that I'll recommend to friends and family!

Date of experience: February 25, 2024
Customer Care Team R. US Birth Certificates Rep
over a year old

Hello Louis,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Selena

USBirthCertificates Team

California
1 review
0 helpful votes
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Best Decision Ever
August 5, 2024

Ordering my birth certificate online was the best decision. It was so comfortable doing it from home, and the process was really fast. Melissa from customer service was a tremendous help.

Date of experience: July 26, 2024
Customer Care Team R. US Birth Certificates Rep
11 months ago

Hello Muriel,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Amy

USBirthCertificates Team

Ohio
1 review
0 helpful votes
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Fast and Friendly Service
August 5, 2024

Getting my birth certificate from home was such a time-saver. The process was quick and straightforward. Albert from customer service was friendly and efficient!

Date of experience: July 26, 2024
Customer Care Team R. US Birth Certificates Rep
11 months ago

Hello Kim,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Amy

USBirthCertificates Team

California
1 review
3 helpful votes
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Birth certificate
June 24, 2020

Bad service take more of my many from visa. I was way over charged. I will never do this again. Phone calls can't connect. Wrong numbers. I'm feel so stupid for not checking first. That will teach me. Don't use please. Use your state.

Date of experience: June 24, 2020
Customer Care Team R. US Birth Certificates Rep
over a year old

Hello Sylvia,

We sincerely regret your unsatisfactory experience with our service. As a team, we strive to provide exceptional and satisfactory service to all of our customers.

We appreciate your feedback and would like to obtain more details about your concerns so that we can address them more effectively. Our goal is to continually improve and correct any mistakes we have made.

Please allow us to rectify this situation and regain your trust. We are here to listen to you and resolve any problems you have faced.

You can contact us through this link: https://www.usbirthcertificates.com/contact-us. We will be happy to assist you and provide you with the necessary assistance.

Yours sincerely, Selena

USBirthCertificates Team

Illinois
1 review
1 helpful vote
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The documentation process was reliable and secure
October 24, 2023

The documentation process was reliable and secure. I felt at ease sharing my personal details, knowing they prioritize security. A trusted service ensuring my birth certificate arrived accurately and on time.

Date of experience: October 24, 2023
Customer Care Team R. US Birth Certificates Rep
over a year old

Hello Emanuel,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Jennifer

USBirthCertificates Team

New Jersey
1 review
0 helpful votes
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The team was incredibly helpful and patient, addressing all my concerns and ensuring I received my documents in a timely manner. Kudos to them!The entire process was smooth and speedy. I got my documents much faster than anticipated, which made everything so convenient.

Date of experience: May 4, 2024
Customer Care Team R. US Birth Certificates Rep
over a year old

Hello Rogelio,

We extend our sincerest appreciation for your review of our site. Your satisfaction with our service is a testament to the hard work and dedication of our team.

We value every piece of feedback we receive as it helps us identify areas for improvement. Your positive comments will serve as a catalyst for us to provide an enhanced and unparalleled five-star service during your future visits.

Thank you for sharing your experience and we eagerly await the chance to serve you again.

Best regards, Lelie

USBirthCertificates Team

Oregon
1 review
0 helpful votes
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Even With an Ice Storm Excellent Service
January 29, 2024

The system worked well for me, but the highlight was the courteous, pleasant and efficient representative who handled my phone call to check on progress and give ne an estimation of receipt. Thank you!

Date of experience: January 29, 2024
Customer Care Team R. US Birth Certificates Rep
over a year old

Hello Sharon,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Selena

USBirthCertificates Team

New Jersey
1 review
0 helpful votes
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I'm not sure why this site is getting bad reviews because they're great. They delivered the birth certificate very fast, since we literally got it in about 4-5 days. The customer service was also great. There may be cheaper ways to obtain a copy of your official birth certificate but not as fast as this company gets it for you. If you are in no hurry to get it like I was, since it was for an expedited passport, then you can certainly save money and wait about 3 weeks to get it in the mail using regular methods.

Date of experience: June 26, 2016
Customer Care Team R. US Birth Certificates Rep
over a year old

Hello,

Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.

At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.

We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.

Thank you again for your support and for choosing us as your service provider!

Best regards, Selena

USBirthCertificates Team

Michigan
1 review
0 helpful votes
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Easy
November 11, 2023

Acquiring a vital record was made effortless by this service. The clear instructions and swift response ensured a smooth transaction, leaving me thoroughly satisfied. The ease of access and reliability make it a top choice for securing important documentation.

Date of experience: November 11, 2023
Customer Care Team R. US Birth Certificates Rep
over a year old

Hello Randal,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Jennifer

USBirthCertificates Team

Texas
1 review
0 helpful votes
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Birth Certificate
July 8, 2023

I just received my two stamps copies of my birth certificate from the state of Illinois. I'll make sure it is kept in a safe place, as more agencies are requiring a copy for identification. Thanks for outstanding service!

Date of experience: July 8, 2023
Customer Care Team R. US Birth Certificates Rep
over a year old

Dear Denis,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Sincerely,

USBirthCertificates Team

Missouri
1 review
1 helpful vote
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I ordered a copy of my birth certificate in August. The process was outlined well by forms. However, should after I mailed my form, I received a delivery confirmation email. I checked my mailbox and had not received anything, so called customer service. They were helpful in explaining that once my birth certificate application was mailed to Jeff City, receiving it could take many weeks. I understood that, but why send an email confirming delivery for me within days of mailing it out.

Date of experience: October 10, 2023
Customer Care Team R. US Birth Certificates Rep
over a year old

Hello Laura,

We sincerely appreciate your review of our site. Knowing that you were satisfied with our service brings us joy.

Rest assured, we will carefully analyze your feedback to make necessary improvements and provide you with a consistently outstanding five-star service.

Best regards, Sara

USBirthCertificates Team

Portugal
1 review
0 helpful votes
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A reliable and customer-centric service!
February 12, 2024

Impressed by the customer service at every step! From helping with queries to ensuring my birth certificate arrived on time, the team was fantastic. Their dedication to customer satisfaction sets them apart.

Date of experience: February 12, 2024
Customer Care Team R. US Birth Certificates Rep
over a year old

Hello Jamie,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Selena

USBirthCertificates Team