US Birth Certificates
business logo of US Birth Certificates

US Birth Certificates

Overview

The company has established a strong reputation for its efficient and user-friendly service in obtaining birth certificates, with numerous customers praising the speed and convenience of the online process. The exceptional customer service, particularly from team members like John and Melissa, has been highlighted as a key strength, contributing to a seamless experience for users. However, some customers expressed concerns regarding the clarity of printed documents and occasional confusion about the process. Overall, the feedback reflects a positive sentiment, with many customers recommending the service for its reliability and ease of use.

This summary is generated by AI, based on text from customer reviews

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This company responds to reviews on average within 14 days

Instant Feedback

4,408 reviews
How would you rate US Birth Certificates?
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California
1 review
0 helpful votes
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One other note about this firm: what they don't state on their website is that they don't handle birth certificate requests in cases where the person named on the certificate is deceased. That would be nice to know in advance, because there are situations where people have a legitimate, legal need for that, such as in my case where I needed the birth certificate of a deceased family member to document my lineage for an application to join a historical society. Because USBirthCertificate doesn't bother to share that policy before you pay them, you only find out about it 4-5 days later when they call you and state they are closing your request and giving you a refund.

Date of experience: December 6, 2016
Customer Care Team R. US Birth Certificates Rep
over a year old

Hello Randell,

We sincerely regret your unsatisfactory experience with our service. As a team, we strive to provide exceptional and satisfactory service to all of our customers.

We appreciate your feedback and would like to obtain more details about your concerns so that we can address them more effectively. Our goal is to continually improve and correct any mistakes we have made.

Please allow us to rectify this situation and regain your trust. We are here to listen to you and resolve any problems you have faced.

You can contact us through this link: https://www.usbirthcertificates.com/contact-us. We will be happy to assist you and provide you with the necessary assistance.

Yours sincerely, Selena

USBirthCertificates team

Virginia
1 review
0 helpful votes
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Got it
September 25, 2024

I got the birth certificates and the process was fairly smooth.

Date of experience: September 15, 2024
Customer Care Team R. US Birth Certificates Rep
9 months ago

Hello Cory,

Thank you for taking the time to review our site! Your positive feedback is greatly appreciated, and we are delighted to hear that you were satisfied with our service.

Your comments will be taken into consideration as we strive to deliver an exceptional five-star experience during your next visit.

Best regards, Lily

USBirthCertificates Team

California
1 review
0 helpful votes
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A trustworthy platform
October 23, 2023

Impressed with the professionalism of this service. From application to delivery, everything was handled with efficiency. A trustworthy platform ensuring a hassle-free birth certificate procurement experience.

Date of experience: October 23, 2023
Customer Care Team R. US Birth Certificates Rep
over a year old

Hello Mindy,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Leyre

USBirthCertificates Team

Georgia
1 review
0 helpful votes
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Amazing and Quick Process
July 9, 2024

What an amazing experience! The process was incredibly fast, and I received my documents much sooner than anticipated. John was extremely helpful and made everything easy to understand.

Date of experience: June 29, 2024
Customer Care Team R. US Birth Certificates Rep
12 months ago

Hello Rachel,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Kiara

USBirthCertificates Team

New York
1 review
0 helpful votes
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Speedy and Hassle-Free
July 7, 2024

The service was incredibly efficient and quick. I got my documents in record time without any hassle. Special thanks to John for his exceptional assistance throughout the process!

Date of experience: June 27, 2024
Customer Care Team R. US Birth Certificates Rep
12 months ago

Hello Marie,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Elle

USBirthCertificates Team

Florida
1 review
0 helpful votes
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Impressive Deliveryrecord delivery
June 1, 2024

Melissa's customer service was top-notch! My documents arrived promptly, and I'm impressed with the speed of delivery.I was pleasantly surprised by the agility of the process. Every step of the process was smooth and i was able to get my document in record time.

Date of experience: May 22, 2024
Customer Care Team R. US Birth Certificates Rep
over a year old

Hello Elias,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Sara

USBirthCertificates Team

Massachusetts
1 review
0 helpful votes
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Simplistic
August 30, 2024
Updated review

The payment was simple and easy and didn't take long at all and would suggest it to friends trying to get birth certificates

Date of experience: August 20, 2024
Customer Care Team R. US Birth Certificates Rep
10 months ago

Hello Garrett,

On behalf of the entire team, I express my deepest gratitude for the time you have taken to review our site. Your comments fill us with joy to know that you have been satisfied with our service.

Your words mean a great deal to us, and we are committed to using them as a strong motivator for improvement. We will certainly take your suggestions into consideration to improve our offerings and ensure that we provide you with a five-star service on your next visit.

To contact our customer service team, please use the following link: https://www.usbirthcertificates.com/contact-us. Thank you again for your feedback. We look forward to the opportunity to serve you again and provide you with an even more exceptional experience.

Best regards, Lily

USBirthCertificates Team


The payment was simple and easy
August 26, 2024
Previous review

The payment was simple and easy

Date of experience: August 16, 2024
Illinois
1 review
0 helpful votes
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Albert's Quick Resolution!
September 1, 2024

Albert provided outstanding customer service. He was helpful, friendly, and resolved my issue quickly. I'm very satisfied with the experience.

Date of experience: August 22, 2024
Customer Care Team R. US Birth Certificates Rep
10 months ago

Hello,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Kiara

USBirthCertificates Team

Georgia
1 review
0 helpful votes
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Commendable Speed and Service
July 10, 2024

The speed and efficiency of this service are commendable. I received my documents promptly without any hassle. Sophie was incredibly supportive and responsive throughout the process.

Date of experience: June 30, 2024
Customer Care Team R. US Birth Certificates Rep
12 months ago

Hello Taylor,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Kiara

USBirthCertificates Team

Michigan
1 review
0 helpful votes
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Easy to use
April 22, 2023

I needed to get birth certificate and was dreading the process, but this website made it incredibly easy and straightforward. The instructions were clear and the entire process was very user-friendly. Thank you for making something that seemed so daunting much more manageable!

Date of experience: April 21, 2023
Customer Care Team R. US Birth Certificates Rep
over a year old

Hello Jeannette,

Thanks so much for doing the review! We love to read that users are happy after using our Us birth certificate tool.

We'll be glad to hear from you. Thanks

UsBirthCertificates Team

Florida
1 review
0 helpful votes
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Very friendly and helpful
November 30, 2023

The convenience of ordering my birth certificate online was top-notch! No more standing in line; I did it all from my couch. Albert, the customer service agent, was fantastic, providing excellent support throughout the process.

Date of experience: November 30, 2023
Customer Care Team R. US Birth Certificates Rep
over a year old

Hello Marco,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Selena

USBirthCertificates Team

Colorado
1 review
1 helpful vote
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I dont know why all the bad reviews, it seemed very easy as long as you follow the instructions. The customer service was great and Brittany was very professional. It only took two days to order my Sons Birth Certificate from California. We received a email with the UPS tracking number and it will be here today. I am very happy with this company and will use them again. Thank you very much. And yes I am a true customer.

Date of experience: May 14, 2015
Customer Care Team R. US Birth Certificates Rep
over a year old

Hello Curt,

Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.

At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.

We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.

Thank you again for your support and for choosing us as your service provider!

Best regards, Selena

USBirthCertificates Team

New Jersey
1 review
6 helpful votes
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Life Savers!
July 6, 2015

I read all the bad reviews for this company and I just don't get it! I placed my order for a birth certificate from Texas as an emergency because I needed it ASAP! Yes the fee is steep, but it's clearly listed on the main page and I got it in 3 days! I though I was going to miss my cruise but they completely came through for me. I would definitely recommend this company to my friends and family.

Date of experience: July 6, 2015
Customer Care Team R. US Birth Certificates Rep
over a year old

Hello Cynthia,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Selena

USBirthCertificates Team

Georgia
1 review
0 helpful votes
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Quick and Smooth Experience
July 7, 2024

I was impressed by how swiftly everything was handled. My documents arrived faster than expected. Sophie from customer service was very helpful and made the process smooth.

Date of experience: June 27, 2024
Customer Care Team R. US Birth Certificates Rep
12 months ago

Hello Garrett,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Meg

USBirthCertificates Team

Spain
1 review
1 helpful vote
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Great customer service!
January 19, 2023

I'm getting married abroad and needed my birth certificate for it. So glad I found this! Done in a flash and their customer service agents are incredibly helpful. I missed a document in my application so they reached out to me and the problem was solved in a few minutes. Thank you!

Date of experience: January 18, 2023
Customer Care Team R. US Birth Certificates Rep
over a year old

Hello Kurt,

Thanks so much for doing the review! We love to read that users are happy after using our Us birth certificate tool.

We'll be glad to hear from you. Thanks

UsBirthCertificates Team

Pennsylvania
1 review
0 helpful votes
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Incredible service
October 29, 2023

Incredible service overall. From the ease of use to the accuracy of my birth certificate, every aspect was exceptional. Smooth, reliable, and efficient. Would choose this service again without hesitation.

Date of experience: October 29, 2023
Customer Care Team R. US Birth Certificates Rep
over a year old

Hello Philip,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Clara

USBirthCertificates Team

North Carolina
1 review
0 helpful votes
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Great Experience with Albert!
September 5, 2024

Albert was great to work with. He answered all my questions and provided excellent support throughout the process. Couldn't be happier!

Date of experience: August 26, 2024
Customer Care Team R. US Birth Certificates Rep
10 months ago

Hello Sophia,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Kiara

USBirthCertificates Team

California
2 reviews
0 helpful votes
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AWESOME
August 15, 2023

Quick, simple, efficient. So much better than trying to do it on my own. I had to call to ask a question and the person on the phone was friendly and very helpful. I would recommend this company to anyone who need documents and doesn't want all the hassle and hours waiting.
THANK you!

Date of experience: August 15, 2023
Customer Care Team R. US Birth Certificates Rep
over a year old

Dear Patricia,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Sincerely,

USBirthCertificates Team

Florida
1 review
0 helpful votes
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Incredibly Fast and Easy
July 12, 2024

The delivery of my documents was incredibly fast and hassle-free. Sophie's excellent customer service ensured that the process was smooth from start to finish.

Date of experience: July 2, 2024
Customer Care Team R. US Birth Certificates Rep
12 months ago

Hello Whitney,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Lizzie.

USBirthCertificates Team

Florida
1 review
0 helpful votes
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Highly Recommended Service
June 10, 2024

The customer service was exceptional. The representative was very patient and made sure I understood every step of the process. Their attention to detail and friendly demeanor made the experience a pleasant one.

Date of experience: May 31, 2024
Customer Care Team R. US Birth Certificates Rep
over a year old

Hello Irene,

Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.

At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.

We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.

Thank you again for your support and for choosing us as your service provider!

Best regards, Natti

USBirthCertificates Team