Innisfree US

I liked the website - it's convenient for clients! I bought my mom a face mask as a gift, she liked it! The package was delivered a couple of days later! Thank you for that!

Not just poor customer service but Innisfree has no functioning customer service. I wrote them a mail but kept getting not replies. Do not order from them and expect real time packaging. Last orders took a month and without notice that it will take this long, despite multiple requests to cancel on email, the only CS contact medium, they still delivered to my former address after a month. Innisfree don't even have contact number in US for customers.

Good products, but hate hate the customer service. I have spent more than 850$ and all my rewards points are missing. I have emailed them over 8-10 times regarding the issue - I was first given the run around and now they just stopped responding - instead of trying to help me. This is such fraudulent behavior.

I'm fond of their skin care cosmetics. Innisfree Green Tea Day Care 3 Kit is my favorite one. It contains cleanser, serum, essense-in-lotion. This kit worked really good on my problem skin, it made my face feel moisturized and refreshed! I will buy it one more time for sure!

I have so many products from Innisfree that I've collected, especially when I was on vacation in Korea. Their lotion, toner, essence, serum, and moisturizer are the best I've ever tried. Love this brand

My order was processed for nearly 20 days! Customer service replied to me after 6 days of my email! They were claiming to reply within 72 hours. And in my package, my most expensive item was missing! What is going wrong with them! I really liked their products, but now I want to switch since there seems to be no way I can satisfactorily get my wanted products

This Korean skincare brand use pure ingredients that is sourced from Korea's Jeju island! They were one of the first ones I tried out when I started to get into Kbeauty. I do have to say though that I don't use many of their products anymore but I still use them here and there.

I recently ran out of their Intensive hydrating eye roll-on (which is part of their popular green tea line) and I do plan to get another one! They have great prices (pretty much always got sales and promotions) so you can get some nice Korean skincare without breaking the bank.

Another thing I wanted to mention another thing I love about this brand is that if you bring your empty bottles to their store, you can get points but also participate in the Green Life Campaign and recycle correctly!