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Not just poor customer service but Innisfree has no functioning customer service. I wrote them a mail but kept getting not replies. Do not order from them and expect real time packaging. Last orders took a month and without notice that it will take this long, despite multiple requests to cancel on email, the only CS contact medium, they still delivered to my former address after a month. Innisfree don't even have contact number in US for customers.
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Good products, but hate hate the customer service. I have spent more than 850$ and all my rewards...
My order was processed for nearly 20 days! Customer service replied to me after 6 days of my...
