For Business
Write a Review For Business Write a Review
Thumbnail of user vivad3

Viva D.

Contributor Level

Total Points
168
0
1

2 Reviews by Viva

Innisfree US

  • Innisfree US

“Worst customer service ever”
6/5/20

Good products, but hate hate the customer service. I have spent more than 850$ and all my rewards points are missing. I have emailed them over 8-10 times regarding the issue - I was first given the run around and now they just stopped responding - instead of trying to help me. This is such fraudulent behavior.

  • Comments (0)
  • 3.5K Views
Helpful  (6)
Thank you
Innisfree

  • Innisfree

“Cheats you by robbing you of points you earn”
6/5/20

Products are good, but the customer service providers suck. They promise 3 points for purchases upto 200$ and then 5 points after. I have spent thousand dollars and there are so many missing points. There is no phone number, only an email - that they dont reply to after sending multiple messages. They give you the run around and never respond clearly. Points don't even show up in my account

Innisfree product 0
Helpful  (2)
Thank you

Viva Has Earned 8 Votes

Viva D.'s review of Innisfree earned 2 Very Helpful votes

Viva D.'s review of Innisfree US earned 6 Very Helpful votes

Viva hasn’t received any thanks yous.

Viva doesn’t have any fans yet.

Viva isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user ryanb1102
Ryan B. reviewed Innisfree US
1/4/22

Not just poor customer service but Innisfree has no functioning customer service. I wrote them a...

Thumbnail of user kuny1
Kun Y. reviewed Innisfree US
7/26/19

My order was processed for nearly 20 days! Customer service replied to me after 6 days of my...