US-Appliance Reviews Summary
US Appliance generally enjoys a positive reputation, with customers praising competitive pricing, a wide selection, and effective communication throughout the ordering process. Many appreciate the helpfulness of customer service representatives, especially when resolving issues. However, significant concerns arise regarding delivery delays, particularly during the pandemic, with some customers experiencing prolonged wait times and poor handling by delivery personnel. Additionally, issues with product quality and return policies have been noted. Overall, while there are commendable aspects of their service, the company must address delivery reliability and support to enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I have but one complaint so far it took WAY TOO long for delivery. When your dryer is broken a month is too long. The customer service was great and everyone was nice butt.
So far, so good!
Excellent price and service. Item was well packaged and delivered promptly.
So easy to find product, so easy to order and their prices are awesome! The only issue was with the secondary handling of the product. Although I could pick my delivery day, it took them about 4 days after they received my product, to contact me. And I'm not sure why I couldn't speak directly to the secondary handler. All in all I'm thrilled with the product.
Satisfied. Will come again in future appliance purchase needs.
2nd time we ordered through this company. Love the product availability and prices
Great prices and good service even when the supplier can fix your order. They get it corrected and a refund ASAP
Received as promised. Sad that they did not qualify for rebate. But I am in love with this finish!
Good
So far, this has been so easy - great selection on the website with great prices!
Great price, fast shipping.
Good selection. Easy ordering. Great prices
Painless
The item had a damage that I didn't notice until I was puthing it in the wall. The box wasn't damaged so it was put in the box that way.
Website is easy to navigate. Many options.
Very easy and the best prices I could find.
No commnet
. beautiful product and a great price.
Quick and easy
Great Price,
Easy to navigate web site.
Free Shipping!
Took almost three weeks to receive (Central Florida).
Oven had one small dent on the side when we unpacked it, not noticeable when installed.
Looks great and works perfectly. Delighted with this purchase!
We look forward to shopping with US Appliance.com again.
Highly Recommended!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members