US-Appliance Reviews Summary
US Appliance generally enjoys a positive reputation, with customers praising competitive pricing, a wide selection, and effective communication throughout the ordering process. Many appreciate the helpfulness of customer service representatives, especially when resolving issues. However, significant concerns arise regarding delivery delays, particularly during the pandemic, with some customers experiencing prolonged wait times and poor handling by delivery personnel. Additionally, issues with product quality and return policies have been noted. Overall, while there are commendable aspects of their service, the company must address delivery reliability and support to enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Quick, Easy, Good Discount
Easy to search and lots of options
Have ordered from you before, will order from you again!
I have ordered 5 appliances from you and in Idaho prices are high. This was a good price on a great product!
Great price. Reasonable shipping.
Shopping and ordering went well because I knew what I was looking for. However, a "compare" feature would be helpful though, to easily compare design/function elements of different appliances.
Post delivery comments: Couldn't be happier. Delivery was timely and driver was very helpful and courteous. Box arrived in perfect condition.
Have always been happy with my shopping experience here
3rd package purchase.
Super easy, love it.
Looking for reasonable prompt delivery
It was fine
Freight carrier could not deliver to the house. Only given 15 min to pick it up in town. Glad I have a pickup and was not out of town when called.
So far so good
Very easy and convenient
It was easy to find products, good selection and prices. Also, streamline purchase process as I was coming up to promo deadline and shipment arrived way before estimated delivery.
Very professional & easy to place order
Good shipping price
So far so good we'll see if you deserve ore upon delivery.
I always get my builder packages with us appliance and as long as the prices, service, and quality stay like they are - I will continue to.
One of the burners in the stove did not work. They got it replaced after a couple of weeks.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members