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UrHairReviews 186

2.6

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UrHair Reviews Summary

UrHair has a rating of 2.6 stars from 186 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with UrHair most frequently mention customer service, return address and full refund. UrHair ranks 10th among Wigs sites.

service
33
value
33
shipping
34
returns
29
quality
33

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France
1 review
7 helpful votes
Follow Vir L.
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If you click on the link below you will find all the companies (subsidaries or different name for that same company) I am currently in contact with several internet crime organisation to stop them from trading. Also in contact with the Chinese Internet Crime. Don't be another victim. They will deshumanise you, be specially careful if you are a cancer patient. This company is dangerous for fragile people. You won't get your money back and they will bully you and deshumansise you in their email. More info on the following link created by all the victims out there.

Date of experience: March 28, 2019
France
1 review
5 helpful votes
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AM A CANCER PATIENT AND I ORDERED THE ARROW WIG, ELLEN WILLE COLLECTION (PERUCCI) WHICH ARE INCREDIBLE AND REALLY GREAT VALUE FOR PEOPLE WITH CANCER WHO WEAR WIGS ALL THE TIME. UNFORTUNATELY UR HAIR and all their subsidaries under different name using 'hair' (like tophairservice) USE THE SAME PICTURES AS ELLEN WILLE (fake advertising). I PAID 132 UK POUNDS TO FIND MYSELF WITH A WIG COMPLETELY UNWEARABLE FOR CANCER PATIENT AND THEIR SENSITIVE SCALP. (well the wig would be wearable at night with no light basically as you will see in pictures) THE CAP INSIDE is unsanitary for people with sickness and there are no side flaps as per nornal wigs! I EMAILED them PICTURES (THEY WON'T CALL YOU NOR GIVE YOU A PHONE NUMBER) AND THEY HAVE REFUSED TO RETURN AND REFUND THE MONEY EVEN THOUGH THE WIG STILL HAS THE LABEL AS YOU CAN SEE PER PICS. YOU CAN ALSO SEE THE BAD FINISHING. CONTACT ME AT *******@YAHOO.COM FOR MORE INFORMATION. THE WAY THEY TREAT PEOPLE SPECIALLY PEOPLE WITH CANCER WHO ARE VERY FRAGILE IS UNBELIVEABLE AM HAPPY TO FORWARD ANY EMAILS AS PROOF that THIS IS A SCAM. DON'T DO LIKE DON'T LOOSE MONEY!

Date of experience: March 28, 2019
China
2 reviews
2 helpful votes
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I recently bought a wig, it is a very pretty wig, but unfortunately just didn't work for me. Thanks to this company, I was able to return with absolutely NO problems so I am in search of a wig that will be more suited to me. Big kudos to this website for their Great return policy.

Date of experience: March 28, 2019
Hong Kong
2 reviews
3 helpful votes
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Highly recommended
March 27, 2019

I love this wig! Super light weight, was wearing it the whole day and feels like my own hair. Cute and easy to wear, no styling needed. Very pretty with the nice color and believable style. Highly recommended.

Date of experience: March 26, 2019
Hong Kong
2 reviews
1 helpful vote
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This wig is awesome
March 27, 2019

This wig is awesome! Fabulous color and well constructed. I get so many compliments when I wear this wig. I have several of wigs but this is my favorite. It's fun and sexy. I liked it so much that I purchased another.

Date of experience: March 26, 2019
Hong Kong
1 review
3 helpful votes
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Great product
March 25, 2019

My hair has been thinning for a few years. My medication was adjusted and it sped up the process! I took to wearing products from this company about a year and a half ago and have been very pleased. My first two wigs were ok as far as my style and blending with my natural hair. This wig, is AWESOME! This wig is perfect for me. It is light and comfortable and looks natural. I have had so many compliments! Thank you for a great product and for wonderful customer service.

Date of experience: March 24, 2019
China
1 review
1 helpful vote
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Too many compliments
March 23, 2019

I"m stopped in the food market, on the street, wherever, people complimenting on my HAIR lol. Nobody seems to know its a wig. I love it. This is my second one about to get my third for fear you might discontinue not that I need it.

Date of experience: March 22, 2019
China
1 review
1 helpful vote
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Love this wig!
March 20, 2019

I am reluctant to even call this wig a wig! The hair is so soft and natural feeling it feels like my hair. Right out of the box (when the pic was taken) I love it. The cap is extremely comfortable and it will be hard to purchase a wig that does not have this style of cap. This is my first experience with the wig and I will be back for more!

Date of experience: March 19, 2019
Hong Kong
1 review
2 helpful votes
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Love this wig. The color and style are perfect for me and the quality is also very good. They stand up to my outdoor activities such as snow skiing riding horses in the wind (and they stay on!) and just working outside all day. Put it in the sink hang to dry perfect and ready to go in hours. Why would you want to style your real hair when you can have one of these? I just want to say thank you urhair.co.uk.

Date of experience: March 18, 2019
GB
1 review
5 helpful votes
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I have cancelled my order within 55 minutes of placing it and have been refused refund by this this company. I have escalated my issue with PayPal they have recovered my money within two weeks. While I have been waiting for the outcome of PayPal investigation this dishonest supplier was bombarding me with the countless email all contradicted one another in total over 50 emails. My advice to you is keep responding by just copying your original refund request do not enter to any dialogue just the factual email copied over and over.

Date of experience: March 15, 2019
China
1 review
3 helpful votes
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I absolutely LOVE this wig! I have worn wigs for many years due to alopecia and can say this is my favorite and cheapest! It is lightweight and comfortable, love the color and can use a curling iron/heat if I want a change. I didn't like the long length on the sides so my beautician trimmed it for me! Will continue to purchase!

Date of experience: March 14, 2019
Hong Kong
2 reviews
3 helpful votes
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I have been searching for a high quality wig for months. Remarkably this wig appeared on their website. I ordered it immediately! And I will share with you I was not disappointed. It perfect match for my own hair color. And the style is beyond perfect, it looks natural, light weight to wear and attracts loads of compliments. I highly recommend this one, she's a winner!

Date of experience: March 11, 2019
Hong Kong
2 reviews
2 helpful votes
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While I am a the wig of this brand wearer and have many wigs in different colors, I normally wear this wig as my everyday wig. But when I planned on going onboard a cruise, I knew I had to step up my game, especially for the several 'elegant dress' nights. For those nights you want to look a little extra special to show off your duds. And nothing is more elegant than showing up in this wig.It gives you that little flair that you don't have everyday and says - OK, everybody I have arrived. Just saying!

Date of experience: March 7, 2019
Hong Kong
1 review
2 helpful votes
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Actually, I have had to wear wigs for almost 50 years. My wig shop has gone out of business and the only wigs I could find were from urhair.co.uk. I was happy with their wigs and their service. The color was exactly what I hoped for and the look is fabulous. I look ten years younger than I did with the old wigs. The shipment was fast and easy. Thank you so much. I will be back.

Date of experience: March 4, 2019
Hong Kong
2 reviews
0 helpful votes
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My favorite
March 2, 2019

I have about 20 wigs, none of which are needed for any condition but of all I have this one is my favorite. People stop me on the street to tell me how great my hair looks (LOL). Little do they know it is a wig. I bought two of these in different colors and love them both.

Date of experience: March 1, 2019
China
1 review
1 helpful vote
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Love this Wig
February 25, 2019

I've been wearing this wig for some time now! I love the color and that's what keeps me coming back. I am always receiving compliments! I like the style too, but have my hairdresser cut and thin it out for me! I've tried a few others, but keep coming back to this one! Hope this isn't like lipstick where it suddenly is discontinued!

Date of experience: February 24, 2019
Hong Kong
1 review
2 helpful votes
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Won't Go Without It!
February 18, 2019

Recently, I got this wonderful wig and I fell in love with urhair, this is the second time I clipped it in! This curly, layered wig fits me very well and it also makes me more confident to go out with my friends, because it looks very real and natural! Okay, this short, wavy layered wig is energetic! It looks natural and elegant, lots of my friends asked if I have colored my own hair, and I am very satisfied with this wig, although it's synthetic.

Date of experience: February 17, 2019
Hong Kong
2 reviews
1 helpful vote
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Made for Me
February 14, 2019

I have four wigs. I just got my fifth in a silver/grey color just for fun. I love this particular cut because it suits me. I wore my first wig to a lunch with 9 of my friends, and received compliments on my recent haircut. When, at the end of lunch, I divulged the truth, they could not believe it. Two had to inspect my hair for themselves. I was leery about wearing a wig at first, but the cut of this one fits me so naturally, I wear them regularly. And the topper is I don't have to spend time styling my own hair. I just don my wig and move on with my day!

Date of experience: February 12, 2019
Lithuania
1 review
6 helpful votes
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I strongly suggest that you do not purchase any wigs from this company! They are extremely dishonest! When they eventually arrive they look nothing like the ones shown on the website. They claim to be lace front wigs but are not! I have spent £300 on two wigs and they are both equally as bad as each other. They initially told me to take one wig to a hairstylist to make it look something like the one shown advertising the wig in the photos online!
I've asked them for the address to resend both to as I have no intention of wearing either awful wig. They told me that due to Chinese New Year their manufacturing site would be shut so it would take a long time to return the wigs... I think in the hope that I would just accept them... I am not that easily put off! They have offered to make me a new one of the same wigs (no chance!), a completely new style wig with 15% off (again... no chance!), then offered me £10 compensation, then £40.
The. co.uk address would make you believe that the company is in the UK... it is not! The package I received came from the US but apparently their wigs are made in China. I have purchased much better wigs for £20!
DO NOT PURCHASE - YOU HAVE BEEN WARNED!

Date of experience: January 30, 2019
China
1 review
1 helpful vote
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Love this style
January 28, 2019

Last month I bought the wig from urhair. Co. Uk. When I received it, I feel so happy about the wig. First wig I have owned and have to say it's a wonderful style to wear... I have had several compliments and so easy to wear. Instead of spending an hour styling my own hair I just whip on my wig and away I go... my husband loves it and the fact he doesn't have to wait on me any more. I think I'll get another one down the line but in another color. Simultaneouslythe customer service is good, thank you.

Date of experience: January 27, 2019