SCAMMER ALERT!
Wish I could give no stars. Please do not buy from this company. They are absolute thieves. I ordered a wig, it came but did not look nice at all. I put everything back in it's original packaging and emailed them to return it considering no where on their website does it state they don't accept returns, after emailing back and forth for over 2 months now I still haven't received my money back. Over £90 gone down the drain. Please save yourself the headache!

This wig is as close to "out of the box" as you can get. I have worn wigs for over 10 years, so I appreciate being able to choose from this company and actually be satisfied with my selection. This wig more suited me. Not just the ease of very little styling needed, but the comfortable fit and quality of construction is excellent. I have worn it for nearly a month and have received many compliments. I will be ordering one in different color.

Avoid that site. They claim that it is real hairs but no way that it is real hair. They look cheap. The cap is different. Everything wrong about that company. Even the box is from some flower company. 10$ is a max price for all that! If you try to refund the money they'll write: We spend a lot of time and money on this wig, the prime price for this wig cost us very high. Please consider our position.If you return it to us, we won't resell it or use it.
Is it the proper answer?
I'm trying to return money via Paypal, don't know if it is possible. The wig looks as a cheap arta

Do not buy from this Chinese Company pretending to be a UK Company. I was so excited waiting for my wig to be delivered. When it eventually arrived I was sooo disappointed. It was just like a fancy dress wig not the silvery blonde that I expected, but bright yellow. I have not got the time or energy to send it back. I was so unhappy i put in straight into the bin. This just to warn anyone else considering buying from them. It is an expensive lesson to learn

Nothing like the picture. It's a lot of hair that doesn't resemble a short pixie haircut at all. I was told that you would not have to have It cut that it would come already cut in the style.

I requested a cancellation of my order 6 min after purchase, after realising I bought wrong wig. The company stated they could not cancel, and went on to charge my account. After multiple email exchange with Lucy, I realised that these were more of automated replies than messages from a real human. Responses to my demands for a refund and stopping the transaction were just infuriating; 'do us a favour and keep the item' or 'order cancellation has bad effects on our account', the list of excused goes on. I reported them to PayPal, which handled the transaction and am waiting for their resolution.

The 2 wigs received were not even remotely close to what I ordered. They refuse to provide a return address for a refund. Finally, acknowledge that what was sent was not what was ordered and wanted to give me a 10% refund. What the XXX$$$## are they talking about I want 100% of the money back for your misrepresentation. Stir clear of this rip off company. I'll also will be putting a review on the BBB site!

I finally closed the case I had with these people. The wig I ordered was wavey and reached the neck-line. What these people sent me looked like a black bundle of candy floss. I got paypal on to them and they refunded me. They kept writing to me and making offers of discount and I refused all of their offers. This cannot be a proper firm. I think they are a rip-off and no one should ever order from them. The wigs they advertise in the fotos are not what they sell.

I loved this wig so much. The fit, the color, was fabulous, however, I couldn't figure out a way to style it that would look good on me. I'll keep trying to find another wig that will suit me better. Thank goodness for this website's excellent return policy! I am always pleased with the customer service and their exchange/credit policy. You do have to pay shipping back, but to me that only seems fair if you are not going to keep the wig.

I have to wear wigs because of Alopcia and because of Covid, my regular supplier was closed.

Before buying from URHair, I asked if I bought two different shades, could I return the one not needed to change for the one I choose so I have two. The answer was yes...

They took forever to arrive (made in Shanghai) and on taking the one I liked the colour of from the box, it was very thin hair, had a bald patch on top with no hair and a clump sewn in together producing a sort of mini pony tail. Titally useless... Plus dark Brown hair on a light colour cap means you can see through the hair when it moves

I contacted Lisa the owner of UHair to return for a refund. Her answer was to reconsider because she will loose money! I had soent over £120 and waited 5 weeks!... Her next response was 15% discount to order two more! WHAT? I refused and said I would take £100 back (losing money) and pay for their return... I didn't need to offer this.

The next response was to give her ANOTHER £80 to order again...

I am now going through my bank for a FULL REFUND

These wigs look nice in the pictures, look nice when you first take then out of the box, but are no good for everyday wear and are very thin and not for everyday use.

My current four wigs (all the same) have done over three years and are far better than these

URHair use the same Shanghai manufacturer and chart for their website as many other sellers use and have no control over quality. They are simply 'middle men'

How could you even wear this to the dentist. A dead give away that it's a wig... Terrible quality.

No returns are complicated as what is written on the website... Lisa is complicated and won't accept returns. I will let the bank sort this now...

AVOID

The last photo shown is my current wig that has had over three years every day use... Perfect parting and no bald patches even now and is still very think

My mother ordered a real hair her colour before her chemo started
Took 22 days to arrive
Wrong colour
Not human hair
Avoided giving postcode so you can't return
Website states guaranteed 30 day refund
They refuse to refund
See trust pilot also

It is very pretty and noticeable. When you have it on it's obvious you're wearing a wig, but that's perfectly fine. The only reason I didn't give a five-star review is because the colors are not same as pictured, which is unfortunate, since I specifically wanted to own it for the beautiful colors. Still, it is really nice. I would definitely recommend it.

Love this wig. The color and style are perfect for me and the quality is also very good. They stand up to my outdoor activities such as snow skiing riding horses in the wind (and they stay on!) and just working outside all day. Put it in the sink hang to dry perfect and ready to go in hours. Why would you want to style your real hair when you can have one of these? I just want to say thank you urhair.co.uk.

His company is A SCAM!
This company is A SCAM!
I WISH I HAD CARRIED OUT A MORE THOROUGH RESEARCH BEFORE PLACING MY ORDER.
If you have money to throw away just put it straight in the bin! It will save you much frustration and disappointment.
None of the facts stated on their website are GENUINE!
There's a UK address on it and a picture of a group of professionals suggesting that you're dealing with resl experts... IT'S ALL A BIG FAT LIE!
This is a Chinese company and you get the worst quality wig I've ever seen in my entire life!
When you ask for a refund you get a pushy response, which has obviously been translated by google as some of the sentences were plainly laughable, asking you to give the wig a chance!
I paid £179 for a wig that would be embarrassing to wear even on Halloween!
I can live with losing £179 but the disappointment and anger I felt after over a month of waiting for my supposedly' real looking wig' is way more upsetting.
Spare yourself this aggravation STAY AWAY FROM THIS COMPANY - THEY SHOULD NOT BE ALLOWED TO GET AWAY WITH THIS BEHAVIOUR TOWARDS PEOPLE WHO BUY WITH TRUST! STAY AWAY STAY AWAY!

This company thrives on people's vulnerability and takes their money and refuses to refund you. My Mum purchased a wig from them, it was so horrendous we didn't even take it out of the wrapping. They refuse to provide any refund details, send you emails which make no sense as they can't speak English and basically they must be breaching every consumer law in this country. You will not get your money back. Don't waste your money with this horrible company run by the scum of the earth who are just out to get money any way they can. I wish I had done more research about them. Buyer beware - they are fraudsters and thieves. DO NOT PURCHASE FROM THIS COMPANY.

I ordered a Remy human hair wig, but was sent a synthetic wig. Customer service replies quickly but they "only accept returns if item is faulty"... and offered 20% off next order. Still arguing with customer services trying to get refund.

I bought this wig on a whim because I wanted a shorter one for wearing on my forthcoming hol. My hair is a very short pixie style and i couldn't have picked anything closer if I tried the style colour length are all spot on. I don't think anyone will even notice it's not my own hair. The colour is just perfect so natural. A big thank you to you for your kind advice, and the service given is first class also the color enclosed is a lovely touch.

It's not a wig company. I ordered wig for my mother from their "amazing wigs pictures,," those wigs doesn't exist. No body makes any specific wigs for customers. They waist your money and time with very bad quality and style products. Chinese scammers. AVOID!

I spent £128 on a real hair wig. After 4 weeks I got a wig nothing like the one I ordered in style or colour. My hairdresser says it is not human hair but synthetic. URHAIR will not give a refund but suggest I try it on again or use it as an "alternative wig" Disgusting attitude!

I have been searching for a high quality wig for months. Remarkably this wig appeared on their website. I ordered it immediately! And I will share with you I was not disappointed. It perfect match for my own hair color. And the style is beyond perfect, it looks natural, light weight to wear and attracts loads of compliments. I highly recommend this one, she's a winner!