urbanwood has a rating of 3.8 stars from 9 reviews, indicating that most customers are generally satisfied with their purchases. urbanwood ranks 655th among Furniture sites.
Received tv unit from them recently. Product was perfect in terms of dimensions and finished product.
Products used:
Tv unit
Broken beds with polish being worn off, cracked in every corner. Claims to be sheesham wood but its plywood which is just colored. I am now continuosly asked by some person to give them a chance. After spending full money how can someone expect an old looking bed. My carpenter confirmed that this is not repairable and according to the return policy i have informed from day 1 itself rather when their carpenter came in and started opening everything. He told me he has been instructed to open and fix the bed, I was not aware who he had spoken to. When i am calling on the same numbers no one is even taking my call. Very conveniently they have dumped these beds here. I will take action, this company should be closed down and should be completely out of business with the way they are working. They are robbing people in the name of selling furniture. No one has still come to collect it after two of the staff promised that it will be done, then they switch off the phone numbers which are on the site.
Tip for consumers:
Never order from urbanwood, they take full money upfront, they tell u the items are dispatched but they are not. Then they just dump the items and try to get out of it.
Products used:
we got two beds and a bedside table delivered which is damaged
The furniture was superb! The quality was as promised by URBANWOOD. Must buy from URBANWOOD as they can provide you furniture which you can use for years.
Have ordered shoe rack a month back. After taking partial payment they have stopped picking calls. Looks like a scam to me.
I couldn't get better quality than this bed, service and quality both are good, I'm satisfied with this product
All moduler tv units on your site are copy of woodbuzz tv units, kindly remove all. PLAGIARISM IS NOT LEGAL.
I am very happy with my products which I ordered from Urbanwood.in. The quality of the products was very nice.
I would like to place on record with utter dismay on the poor services provided by Urbanwood on a recent order placed for a value close to Rs.300,000/-. The services have been pathetic to the extent of several rounds of follow up and wrong promises each time. There is no ownership on commitments at all. This has been after influencing customer with an overload of sales pitch prior to placement of order.
Several errors:
1. Wrong items delivered
2. My ordered time being delivered at another Customer location
3. Reliance of local carpenters and diluting their accountability (in my case one carpenter from Urbanclap walked out after price negotiations...wonder why this was not addressed as we pay end to end)
4. Senior Management not bothered to address my feedback or compliant inspite of repeated reminders
5. Side box delivered without door knobs has been the height of all
PROCEED WITH CAUTION IF YOU ARE CAUGHT UP WITH A SALES PITCH WHICH THEY WOULD BEFORE ORDER!
Recently I Received a Nest Of Table that is perfect In Terms Of Dimension And Quality Thanks You Urbanwood Team
Tip for consumers:
Services Provided From Urbanwood Team
Urbanwood has the aim of providing sustainable, elegant yet sophisticated furniture all across India. We have the vision of offering quality furniture at flexible prices simultaneously for our diversified customers. He started this company with a company size of about 20+ people at his office located in Jaipur, Rajasthan. We provide home delivery services all over India with major cities like Mumbai, Lucknow, Jaipur, Delhi NCR, Ahmedabad, Chennai, Hyderabad, Bangalore, etc.
We are not just here to sell our furniture but also to help you design your home décor as per your imagination. We are here to make your dream home to live in, where every corner of your home is handpicked by you. We are always standing still with our perseverance and ready to evolve with our customers.
Our principles:
Unique: Urbanwood does not only want to offer you a wide variety of furniture but also wants to make sure that your furniture must be unusual like your persona. It should be something through which our customers embrace their personality, themselves with our astonishing furniture that adapts their ambiance as if it was theirs.
Rationale: What we value most are our customers! We value the money and time earned by them, through their hard work, that’s why to uplift our customers we make sure they make a wise decision in purchasing furniture online, without any hassle. Our customers are the center point of the ecosystem we are trying to build, through this journey of ours we want to grow along with our customers and want to build an eternal bond with them.
Belief: We believe in making statements by providing our customers with their comfort along with their choice of living. We believe in empowering both our team and our customers, by offering the exquisite collection of every kind of furniture with its sustainability and versatility with an undoubted price for our customers and making them wisely avail by our customers. Our team believes in providing the best possible service, by making powerful decisions and selecting the perfect balance of every kind of taste and style for our furniture.
Amazing Designs: With our finest workmanship, we, hereby offer clean yet aesthetic furniture for you. We have given great emphasis on our precious artifact because we are here to fulfill our customer’s needs with our perfectionism. Every piece of furniture at our homes tells a different story, we want you to reveal your stories with your excellent choice-Our furniture. We want your every elegant touch depicts through our furniture. We take the best from different places whether it’s Victorian furniture or any sophisticated contemporary furniture, we provide all of it in one place.
Nourishing: We are here to nourish this delicate bond of yours with us through our furniture. We seek trust, transparency, and values in every conversation or interaction with our customers to start an unending relationship with a blissful experience.
Urbanwoo Furniture business specializes in Online furniture retail & Solid wood furniture manufacture in India.