I've been hiring freelancers for many years with my first full time freelancer in 2007. I've used all of the platforms and really liked Elance before they became (or merged into) Upwork. I can't see Upwork being a good solution for hiring freelancers in long or short term situation unless you just can't find the talent somewhere else.
My initial experience after Elance became Upwork was somewhere between horrible and bad but I stuck it out with the hope it would improve. When Upwork completely jacked the pricing up so high that it was no longer even worth it, that was strike 2.
I typically got more qualified freelancers through Upwork than others but with the new pricing and absolutely HORRIBLE customer service in the last few months, that is a huge strike 3.
Much higher prices with much worse service = I am happy to terminate all work through Upwork and use another service.
Better to avoid trusting them, they take 20% for nothing.
Can't even protect my work from a cheaters. Who looking
Many times I do the work, spending my time and resources - but client take results and escape without payment under upwork protection,
Upwork never listens to reports about suspicius hirers, even allow them return their deposite.
It's just wasting time to build profile and look for rating there
It is pretty unfortunate that oDesk and Elance merged into this garbage called Upwork. I used to like working in the former sites, but this has turned into an abominable place. Extremely rude policy and customer service, demonic algorithms, and a place for spammers without any qualification to work in their fields.
Was a member of elance.com for ten years, made over $100,000, then switched to UpWork due to merger; been with UpWork 2 years made only $2,500. Then last month, they contacted me to certify my identify via video chat. Told them that wasn't going to happen; they froze my account and as far as I'm concerned that's the way it's gonna stay!
I'm not happy with Upwork polices and rules. Working there for a 5 year as a freelancer at Odesk. But after updating to Upwork. They changed many rules. And that's why lot of freelancers are leaving this site. Odesk and Elance was best. But this is not good at all. Increasing fee day by day.
I found my web dev on Upwork and now he works full-time for me. That's the good news, it took about five tries to find him and one was a pure scammer. It's a caveat emptor world and if you're naive you'll most likely get burned. That said, there is some strong talent on the platform. Key to getting full value is to move your provider to a private platform and avoid the fees.
I used Elance for about 8 years before Upworks bought them out. Platform seems about the same. For the record, I've had my most luck with Eastern European coders and have had no luck with Indians and Pakis. The Russians can be hit and miss, I sense the stench of scam when I work with most of them.
I have used Elance and now Upwork for past five years after quitting my corporate job. I am able to make a comfortable living and have never run afoul of their policies like many of people on this site.
I hired a freelancer that billed over $4K and then ghosted me. Dispute went to mediation per Upwork policy but nothing came of it because the freelancer choose not to participate (I think he got kicked off the platform although I am not sure). Bottom line, I have no deliverable, am out of $4K, and the mediation process yielded nothing. Very disappointing.
Upwork has changed the game for me as a designer. Their platform brings excellent clients from around the world directly to me. They provide advice, protection and the largest pool of high quality projects for me to consider. Sincerely, Upwork has changed the way I work.
I love my first month working with Upwork. It is a relaxing and collaborative environment. The demand for work is high and the pay is pretty fair. Clients and way of communication is easier than ever, also way to apply for job/project is a great one.
Contact support. All they did was reactivate the same system. So i asked them to do it manually instead. They responded saying THEY couldnt verify it either and need more docs. I looked at the doc list and the first thing listed was MY ID! The same one no one can verify, even though it says OREGON across the top and has my name on it. Ive emailed back saying that im not moving forward to find addtl doc till they can assure me that my id wont be a problem.
If i had another form of id, i wouldve used it. For an easy app, this sure is complicated.
You could work through UpWork for 10 years and contribute tens of thousands of dollars to their profit and they could lay you off forever in a heartbeat based on their policy (after 10 years) or based on a whim of your employer who falsely reports you. If you built your freelance business solely on UpWork platform YOU ARE SCREWED my friend.
UpWork is just another example of evil corporatism. The fact that they make money out of connecting workers with employers for hard cash does not make them any different from weapons producers or oil companies.
They represent the evil nature of corporatism. They care only about their profit.
Yes, there are people who are trying to scam you here, just like any other freelance site. Yes, there are people who want to pay too low. You don't have to accept those offers. I put it offers with maybe 30 places, only got a couple answers, because I want a good price for my work. The last person who hired me ended up having a lot of work for me. I write questions for him, they take 5-10 minutes a piece, and it pays $5 a question. So, I'm making 30- 60 dollars an hour with this client. He has been very professional, very available, and I haven't had a rejection or a problem with pay. I have a full time job, and this is still easy enough to make an extra ~500 or so a month. Sift through all the bullsh*t and you can find some great work on here.
My partner joined up work as freelancer and received 5 starts for every job he did. He applied for multiple jobs and wasn't contracted to all of them so upwork indefinitely suspended his account saying that his skills weren't good enough! What the. That's disgusting, no support for freelancers, my partner is a graphic design student and charged bugger all for jobs he just didn't get contracted to some because he aimed too high, if he knew up work would do this he never would have applied for high skill jobs even though he actually is highly skilled just didn't have enough proof, this website is a disgusting discriminating piece of work! Very angry.
This place designed for freelancer and anyone looks for freelancer to done their project. I have no issue working via this platform and working ethic here is always come first. If you are experienced freelancer looking for real job with trusted payment, Upwork is the place for you.
I have been on Upwork for 3+ years now and all opportunities I've got from the platform were all amazing. Not all of them were 5 stars but everything I got out of the jobs (experience, skills, training, knowledge,...) were priceless. Kudos to Upwork and their amazing staff.
The way contracts are dealt with is protective of both clients and freelancers. The UI of the site is amazing, as is the forum community. Perhaps the best thing I like about Upwork is its social media presence, which is by far the best among all freelance platforms!
Had 2 -3 yrs work through this site as a photographer, a few big jobs 2000$+ so was quite happy but then had one client who took forever to decide on images and suddenly my account was under review which i had no idea what this meant.
Contacted them and all they could say was the same reply over and over, complete the job and account will be reviewed. So job finished and nothing. So contacted them and within 48 hrs they decided that my account should be closed. No explanation as why they thought that just closed. I have been a pro photographer for over 20 yrs so run a professional business so for them to call my professionalism into doubt really annoys me.at least give the elancer some feedback as why they think this. Happy to take my money when i upgraded my account now complete bastards when i ask wtf they are doing this. Luckily they are less than 1% of my income but it really f**ks me off how they have treated me.
Amongst all the platforms my all-time favorite is only and only Upwork. The client and job facility both are awesome here. Very user-friendly and high standard platform. I am proud to be a part of upwork family and this is my only source of income. Upwork fulfilling all my dreams. Thanks :)
I am Upwork I have been working for 1.5 years. This site provides all the tools for normal work between a freelancer and a client. The main thing is to use them correctly. I am happy to recommend this site for professionals in their field and for those who want to find these professionals.
Answer: They are horrible. Every freelancer I've gotten from Upwork has cost me more to fix the small job they have done. There's absolutely no customer service! I would stay away
Answer: This is not the place to inquire.
Answer: No, just 20% of your job when we talk about fixed price, and same for hourly but after some week it's been 10%
Answer: Go to Settings › Contact Info › Click the Close my account link. If you meet the requirements, click the button to confirm that you want to close your account.
Answer: I am a customer and have had a really horrible experience. Upwork claims a 100% guarantee before you pay anything. That is not true. The process is actually quite horrible. You put money in escrow. You only get your money back after a bad contract if the freelancer agrees to release the money. If the freelancer refuses, you get a bargain offer to still pay them something but still you are paying for a bad job you can't use. Then, if you refuse to bargain over a bad job, you are told that it will cost you an additional $389 to arbitrate with a 3rd party affiliate that the customer (me), the freelancer (scammer) and Upwork (ripoff enabler) has to pay. I took it all the way to arbitration with the end result being that Upwork decided that I was just too uninformed to know their policy and that they would give me a one time only refund of my original amount. What they didn't tell me what that they just gave me a "credit" of my original amount and that was the end. So I am still out the original amount and can't get my money back. This sight is a ripoff. Plain and simple.
Answer: Because of their policy changes which are geared towards the client rather than the freelancer. They have dug their own grave with their policy changes of late.
Answer: Go to Get Paid on PC or Mobile, you will see 3 dots in front of your payment method, tap to select edit/remove to change them. Go to Billing Method on PC under Billing Section and tap three dots to change (edit/remove). Thanks
Answer: Be part and see, dont look at the sold mine reviews people, upwork can bush you to reach.
Answer: I agree with Sam. This place is a scam. They have bad reviews everywhere. Katrina is probably working for them!
Upwork has a rating of 2.3 stars from 2,123 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Upwork most frequently mention customer service, credit card and job success. Upwork ranks 7th among Freelancing sites.