business logo of Upwork

Upwork

How would you rate Upwork?
grey star
grey star
grey star
grey star
grey star
Argentina
1 review
0 helpful votes
Follow Daiana C.
Unfollow Daiana C.
Send Message
Share Review
Report Review

I started working on Upwork a year ago and I couldn't be happier. The amount of job offers is really good, and their support team is top notch. My profile and income scaled substantially since I started. Best freelancing site ever.

Date of experience: October 25, 2020
Bangladesh
1 review
0 helpful votes
Follow Mohammad A.
Unfollow Mohammad A.
Send Message
Share Review
Report Review

Best Freelancing Site
December 25, 2020

It has been just a month, I started working on Upwork. Working on this site for a month, I had noticed that Upwork allows the clients and freelancers to have a business relationship easily. It's what makes this site, one of the leading freelancing sites in the whole world.

Date of experience: December 25, 2020
Spain
1 review
1 helpful vote
Follow Safa A.
Unfollow Safa A.
Send Message
Share Review
Report Review

It is an amazing platform, l am working in Upwork since 3 years and l am planning to continue.
It has sincere clients that pay on time. It is very secure not like the other platforms that are full of spams.

Date of experience: May 17, 2020
Ukraine
1 review
0 helpful votes
Follow Valeriy N.
Unfollow Valeriy N.
Send Message
Share Review
Report Review

Excellent platform, many clients, there are no problems with payments, I don't like only a large commission for transactions, and it is annoying that the commission is removed from bonuses, I don't understand this... the commission for the transaction is ok, they make the work safe and take a percentage for this, but when the client decided to thank me and gave a bonus, why should I give a percentage for this?

Date of experience: September 6, 2020
India
1 review
0 helpful votes
Follow Anirudh P.
Unfollow Anirudh P.
Send Message
Share Review
Report Review

Awesome
May 25, 2020

Its a great platform to choose the freelancing business. It's been more than 6 years since I joined upwork and I am getting projects continuously. I worked with the clients from all over the world. I highly recommend upwork.

Date of experience: May 24, 2020
Mexico
2 reviews
15 helpful votes
Follow Bob B.
Unfollow Bob B.
Send Message
Share Review
Report Review

Upwork is a complete joke for a freelance site. If you were banned by them, they did you a BIG favor and saved you from lots of future grief and possibly financial theft.

There are many more opportunities out there for freelance work and you can make more than 2.50/hour that represent the bulk of jobs on upwork!

I find it amusing that they are banning users from various 3rd world countries and their whole outfit is outsourced from 3rd word countries! Whomever took control of this lame site from elance, which was very good freelancer site, is a complete idiot and will turn this freelance site into fail mode. I pity their shareholders.

Date of experience: September 25, 2017
California
1 review
0 helpful votes
Follow Ruby C.
Unfollow Ruby C.
Send Message
Share Review
Report Review

Upwork
November 8, 2020

Upwork is an excellent platform for new freelancers. Upwork provides freelancers with an intelligent, safe, and supportive community. I would highly recommend Upwork to anyone who is interested in building a successful business.

Date of experience: November 8, 2020
Nigeria
1 review
0 helpful votes
Follow Eguriase U.
Unfollow Eguriase U.
Send Message
Share Review
Report Review

Fantastic Platform
September 29, 2020

The platform is great, usual friendly and also ensures client and freelancers gets excellent customer service. The only issue is that number of connect required for job application is too high as you have to pay for the connect.

Date of experience: September 28, 2020
Philippines
1 review
0 helpful votes
Follow Leo G.
Unfollow Leo G.
Send Message
Share Review
Report Review

Upwork provides opportunities for everyone who wants to earn by sharing their own skills. This site is very user-friendly and anyone who wishes to join can easily understand the site. Kudos to Upwork!

Date of experience: September 3, 2020
GB
8 reviews
2 helpful votes
Follow mischa g.
Unfollow mischa g.
Send Message
Share Review
Report Review

Upwork is a great tool to make some extra cash on the side. All fees are upfront. Prepare yourself... you need to build your profile and do a handful of jobs before you get a proper rating. So do all sorts of quick and cheap jobs to start with to earn yourself a rating so that you can secure bigger tasks

Date of experience: May 18, 2023
California
3 reviews
0 helpful votes
Follow Susan S.
Unfollow Susan S.
Send Message
Share Review
Report Review

I love Upwork
October 19, 2020

It takes me all the way from finding a job that's appropriate for me, messages, calls, and the payment platform is the best. You can track your pay all the way from escrow to in the bank. Very easy to use and I've tried a couple of others and they're confusing.

Date of experience: October 19, 2020
Egypt
1 review
0 helpful votes
Follow Kareem A.
Unfollow Kareem A.
Send Message
Share Review
Report Review

Actually, I found Upwork Really awesome the website overlay is awesome and relaxing!
The customer service is impressive they are helpful and kind.
I'm now a rising talent I have a great passion to build my own business and become a top-rated freelancer and change my life!
I enjoy using Upwork!

Date of experience: October 24, 2020
India
1 review
0 helpful votes
Follow Komal S.
Unfollow Komal S.
Send Message
Share Review
Report Review

Amazing Platform!
November 28, 2020

I'm a part-time freelancer on this platform

*I freaking love it.*
It has allowed me freedom in so many different aspects of my life I don't even know where to begin.

*Turns out that's not true.*
From the comfort of home or anywhere else with the internet, I've been able to pull myself out of debt, get a husband, have a baby, and travel the world.

*I owe all those things to Upwork*.
I took my first job for $35 and it turned into a $5k project.

It blew my mind the amount of money you could make if you play your cards right.

I was able to parlay that one job into an agency business that has been one of my biggest successes to date.

I was able to completely change my life because of Upwork, and I'm now in the process of helping others if they are going down a similar road that I was on.

It's amazing how valuable you can become when you can freely grow and expand your knowledge.

Thank you Upwork!

Date of experience: November 28, 2020
Malaysia
5 reviews
17 helpful votes
Follow Huzaifa A.
Unfollow Huzaifa A.
Send Message
Share Review
Report Review

If you are a vendor or service provider, be sure you keep your hands safe. Specially if you are a non-US vendor. Elance only hears Americans, No matter who is at fault. If you run into a dispute, they will immediately give your funds to the buyer without asking you, even if they ask, they will end up with the victory of the buyer.

Other than that, its a good place to get projects, just be careful.

Date of experience: June 9, 2011
Brazil
1 review
0 helpful votes
Follow Alice d.
Unfollow Alice d.
Send Message
Share Review
Report Review

Upwork helped me grow as a freelancer and is one of the best platforms to work.
I have experience with other platforms, but Upwork has a lot more resources and help for the freelancer.
I have always been very well attended and I intend to continue my work for a long time.: D
Highly recommended.

Date of experience: September 30, 2020
Indonesia
1 review
0 helpful votes
Follow Dionysius Y.
Unfollow Dionysius Y.
Send Message
Share Review
Report Review

I have tried a few ways of doing freelancing online, by far upwork is the best platform. The staff is very supportive and willing to help freelancers with any trouble we face on the platform. The system is secure and tight, so as long as we follow the TOS, we will be safe and thrive. Keep up the good work!

Date of experience: October 17, 2020
Florida
1 review
11 helpful votes
Follow Nola F.
Unfollow Nola F.
Send Message
Share Review
Report Review

Slave Masters
May 15, 2017

There should be a no star option for this trash site. They DO NOT vet the jobs posted by the employers. So the site is FULL of scammers. They do however go overboard scrutinizing the freelancers to the point of stripping away any privacy.

Date of experience: May 15, 2017
Pakistan
2 reviews
0 helpful votes
Follow Sabir K.
Unfollow Sabir K.
Send Message
Share Review
Report Review

As I said, Upwork is a source of journey to all over the world. Through Upwork, We can earn by sitting in our home and can travel all over the world easily by taking projects from various countries and enjoy with the clients all over the world. Many people go from the home to the other countries for earnings and jobs but those who are using Upwork, They can earn money in home by travelling all over the world
Thanks Upwork for providing such a cool platform

Date of experience: January 23, 2021
South Africa
1 review
0 helpful votes
Follow Tracy M.
Unfollow Tracy M.
Send Message
Share Review
Report Review

Upwork. It changed my life! I have been a freelance graphic designer, website designer and illustrator for over a decade. I had worked long hours, had issues with payments from clients and was ready to throw in the towel when it was suggested that I register with Upwork. Their platform is amazing, their support is unrivaled and they actually do listen to (and apply) suggestions that are vocalised. I have received every payment and know that their legal team is ready to mediate should I need them (thankfully this hasn't been the case, but I know they are there)... Highly recommended!

Date of experience: February 10, 2021
Poland
1 review
1 helpful vote
Follow Yunus K.
Unfollow Yunus K.
Send Message
Share Review
Report Review

It is great concept working well but the website is super slow and buggy. Messages are not loading sometimes not possible to close contract. It is just frozen. Fees are another topic. It cuts 20% fee... (top of it you need to pay tax etc half of the money you are earning is just gone) And it is asking to buy premium membership. And buy connects etc. They should really consider to drop fees if they want to attract or not lose good developers.

Date of experience: February 18, 2022

Overview

Upwork has a rating of 2.3 stars from 2,123 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Upwork most frequently mention customer service, credit card and job success. Upwork ranks 7th among Freelancing sites.

service
529
value
512
shipping
278
returns
323
quality
502
This company does not typically respond to reviews