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Upwork

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Australia
1 review
0 helpful votes
Follow Jorssen C.
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This platform is unique in it's own way, It will change your way of working as soon as you realise that the more effort you put in, the more you get from it and it is optimized to meet you with long term clients which is very useful if you are trying to make it a full time job. I am still amazed of the possibility connecting with clients from different part of the world and how you can be useful for them. Thank you Upwork.

Date of experience: July 1, 2020
Texas
1 review
0 helpful votes
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I've been using upwork for over a year and have had a great experience. The site is easy to use to apply and manage contracts. With the new updates both small and enterprise companies reach out to me.

Date of experience: June 21, 2022
India
1 review
3 helpful votes
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Upwork is being run by a group of $#*!ty people who are just greedy for money. I don't say it is a scam, it is 100% legit and also I have earned a decent amount from upwork. But the upwork management sucks. Recently my account got suspended for no reason. When I asked them to provide me a reason then they simply refused and they also charge 20% from each service you provide and also a withdrawal fee and also a very low conversation rate. Moreover if unfortunately if you get in a dispute which is not a big issue because it can happen as there are plenty of frauds. In that case upwork again find new ways to launder money from freelancers. I can say if you are working fine on upwork then you are very lucky and a suggestion don't login your account from any other device or from app because app suck. Even though your project get spoiled but don't try to login on any other device if your care about your account.

Date of experience: July 20, 2017
Nigeria
1 review
0 helpful votes
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My Upwork Experience
August 13, 2020

My experience on Upwork has been amazing. I have met great clients on Upwork with the past three years and completed several projects successfully. The platform offers the best support and I recommend for freelancers who work remotely.

Date of experience: August 12, 2020
Ghana
1 review
22 helpful votes
Follow Julia B.
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Upwork cheats people out of their money. Some freelancers worked for me, I was generally happy with the work and was ready to pay. Upwork suspended my account and the accounts of my freelancers and after 4 days, still have not told me why. Although I proved that I had access to the account I was paying from, by verifying two random deposits, they continued to request for more and more personally identifiable information. As I type this, my account is suspended. They did however, managed to open it long enough, to take the money that belongs to my freelancers out of my account. Those freelancers, haven't received their money, and their accounts are still suspended. Upwork's story to the freelancers is that they refunded my money but I haven't seen any evidence of the refund. If this is not fraud, I don't know what is!

Date of experience: September 17, 2016
Canada
1 review
0 helpful votes
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Don't bother
September 9, 2022

They posted a fake job posting and prompted me to sign up before applying. When I finished signing up, I went back to apply for the job and it wasn't possible. I realized that the post was an example of a job that I could get if I signed up and not for an actual job. It turns out the real application was to even be considered for jobs because they emailed me in the middle of the night to tell me that my profile wasn't accepted. I graduated with multiple awards and am looking for experience, but they're just looking to pad their bank account by taking massive billing fees from people who want to charge more.

Date of experience: September 9, 2022
Bangladesh
1 review
0 helpful votes
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I rate upwork 10 on 10
November 25, 2021

I rate Upwork 10 on 10, I like their easy payment method and everything is very friendly. I think who has skill he / she can establish their career here. I was inactive now I have started working again..

Date of experience: November 24, 2021
Bangladesh
1 review
0 helpful votes
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Introducing to you... the most trustworthy and usable freelancing site. There might many other... but comparing to them... in my opinion Upwork is the best... it's secure... it's look classy... it's perform well.
Love to work with Upwork.

Date of experience: April 3, 2021
California
1 review
14 helpful votes
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The concept of it is a great one, but the service at upwork is the worst. They don't care about honest transactions and are willing to let scammers work on their platform as long as they get their cut. I lost thousands of dollars with upwork and they did nothing about it.
Not an honest company at all, use a different platform.

Date of experience: December 21, 2018
Canada
2 reviews
3 helpful votes
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It was my first time and I ended up talking on WhatsApp to the freelancer. He took my website credentials and put malware all over my three sites. I had to close two sites and the third one is from being ranked number one in google to not ranking.

Date of experience: March 20, 2022
New Jersey
1 review
6 helpful votes
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There is no privacy with Upwork. They suspended my account (which had all 5-star ratings) because of a comment in an email stream. Neither I nor the freelancer had spoken to Upwork about this. If it was an infringement of their policy, I don't have a problem with it. But the suspension was done without warning and could only be known by reading the email stream. I don't want my business known by the snoops at corporate headquarters of Upwork.

Date of experience: March 1, 2016
Philippines
1 review
0 helpful votes
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Upwork is the best!
November 8, 2020

I'm using upwork for a total of 5 years now and it relly helped me to connect with clients who have the same focus as mine. Upwork has been very helpful as well in providing jobs for stay at home moms like me who still wanted to pursue her career while staying at home. I will always be grateful for upwork and I will always stay in this platform to search for freelancing gigs

Date of experience: November 8, 2020
GB
1 review
0 helpful votes
Follow Mike K.
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As a brand new freelance writer this is the perfect platform to start out on. Picked up some great jobs in the space of a couple of weeks and have some really happy customers! Would recommend to all new freelance writers.

Date of experience: May 12, 2020
Jordan
2 reviews
5 helpful votes
Follow Amer A.
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It has been a great journey so far, I'm looking to expand with Upwork. They have the best clients base. The quality of the platform has never been easier.

Profile. https://www.upwork.com/freelancers/~010acecd7ae8b1d124

Date of experience: July 15, 2020
North Macedonia
1 review
0 helpful votes
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I'm using Upwork for since day 1. Finding clients is 100 times easier compared to any other similar platform.
The platform itself is perfect and always improving. My whole business is tied around Upwork and it couldn't be better!

Date of experience: November 28, 2020
Turkey
1 review
0 helpful votes
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The fees would be more reasonable. For beginners after taxes and upwork fees there's literally no money left from the salary. But a great place to gather more experience and contacts! Easy to use and a lot of work options available.

Date of experience: March 17, 2021
Philippines
1 review
0 helpful votes
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Thanks Upwork
September 11, 2020

I've been with Upwork for several years now and I appreciate the efforts they have to improve the platform for both clients and freelancers. I just hope that they would consider reducing fees because freelancers are getting hurt with the fees. Overall, it's still a great platform because clients and freelancers feel secured. I believe that Upwork will still do its best to improve more. Thank you!

Date of experience: September 10, 2020
Saudi Arabia
1 review
8 helpful votes
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My sister who worked for oDesk (now Upwork) was before earning hefty sums of money from just working for the then oDesk. Suddenly, her account was terminated for no apparent reason. She told me that she contacted the US Office, and they promised to reinstate her which they did. However, when the oDesk (Upwork) Philippine branch saw this, they hurriedly closed her account once more for no apparent reason.

Date of experience: June 11, 2017
Ukraine
1 review
9 helpful votes
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Upwork has been on a MASSIVE downhill slide since oDesk. They no longer handling their own dispute system (they are outsourcing it to some inattentive company called modira). Fraud charges on my paypal account are up from the new lower class of workers and when you dispute the charge with paypal, upwork tells them they are handling it. Instead, your dispute gets lost in a slow support system called MODIRA which is outsourced as well

It's BAD. 90% of of the jobs go wrong and support handles maybe 5% of the disputes! This isn't just an issue of crap work. They don't care about either the freelancer or the job poster.

Date of experience: April 11, 2016
Ukraine
10 reviews
38 helpful votes
Follow Josh B.
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There are literally tens of websites that are gathering freelancers to help people all get work done all over the world. I have hired a writer to help me enhance and make my CV look nice. Key features:

- No need to pay the freelancer upfront
- No taxation for non-US customers
- accepts PayPal

Didn't work for me on other occasions, but will highly recommend for any writing needs.

Date of experience: April 5, 2011

Overview

Upwork has a rating of 2.3 stars from 2,123 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Upwork most frequently mention customer service, credit card and job success. Upwork ranks 7th among Freelancing sites.

service
529
value
512
shipping
278
returns
323
quality
502
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