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Upwork

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Philippines
1 review
0 helpful votes
Follow John C.
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Upwork promotes mostly freelance work so those who wish to become a freelancer must have a certain set of skills that can be the common factor to be hired by clients. Upwork is also supportive with our work because of their online seminars which is important especially for students like me.

Date of experience: November 26, 2020
Pakistan
1 review
0 helpful votes
Follow Sharyar V.
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I had been working over different freelancing platform to showcase my talent and to learn a lot new in my field through the different levels of challenges and task faced by people around. I gladly say that upwork provides the best of the platform and support for this case. They have a secure and well established system that not only helps us to get or required work but also gets the freelancer pay for what they have put effort into.
Highly recommend this platform to newbies having a skill they want to showcase to the world along with benefits from it.

Date of experience: February 9, 2021
Tennessee
1 review
0 helpful votes
Follow Mary J.
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Upwork.com is a perfect landing spot for the new freelancer. It offers a free membership, which allows you to communicate with potential clients, submit proposals, and accept new jobs. Upwork offers freelancers protection against clients who fail to pay or refuse to communicate. They guide freelancers through the process of building their profile and even suggest jobs based on freelancer input. I only rated it 4 stars because the free account has limitations, and they take a percentage off of the top of any income. For example, a posted $40/hr rate nets the freelancer $32/hr. Upwork takes the other $8.

Date of experience: February 8, 2021
India
1 review
0 helpful votes
Follow TANUJA R.
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Upwork Rocks!
May 19, 2022

I have been freelancing for over a decade on this platform and there's no looking back. It's the best place to connect with a global community. Find the perfect work-life balance with flexi-timings to juggle between work and family. Be your own boss.

Date of experience: May 18, 2022
India
1 review
15 helpful votes
Follow Siddhartha M.
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I was top rated and job success score was 95%. Suddenly I got email that there are some irregular activities in my account and there after they simply suspended my account for ever. That time I had around 900$ balance all they ate. Such a greedy people I have never seen before.

So many times I send email to know the actual cause of policy violation but every time they reply with a nonsense statement " The decision is final and they cannot tell the actual cause"

People are so arrogant, rude and unprofessional.

Date of experience: November 22, 2016
Bangladesh
1 review
0 helpful votes
Follow Amrita C.
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I am really grateful to be a part of Upwork as a freelancer. Now I can support my family financially. Upwork completely changed my lifestyle. I will never forget your existence in life! Keep up good work and kick the fraud client from the marketplace. Thank you.

Date of experience: November 10, 2020
Spain
1 review
0 helpful votes
Follow Sarah N.
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I love Upwork! Sure, it is competitive but with prompt and well-written proposals you can win projects. I don't much like the Job Success % Score and the mysterious ways it is adjusted (idle contracts are damaging etc) but the interaction with Upwork has been extremely good and I have faith in the people running the show that they do care about working/hiring experiences. The reporting tools for tax etc could be improved (I have made suggestions!) but the financials are good quality. I rate Upwork as the best platform, beating Guru, PeoplePerHour and Freelancer.com hands down!

Date of experience: August 19, 2020
Kenya
1 review
0 helpful votes
Follow James S.
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Great Platform Experience
September 8, 2022

Generally, Upwork is great, especially when dealing with clients that know their requirements beforehand. Upwork links you with clients that are of high value and professional. There are a few clients who just don't know what they want and it's our responsibility to break down the descriptions to them but there are a few of them who end up assigning the job without expert advice which eventually leads to misunderstanding and bad reviews.

Date of experience: September 8, 2022
Pakistan
1 review
0 helpful votes
Follow Awais A.
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Very great Platform for freelancers. Professional clients and they know what is their work requirement.

I have read all the Upwork job success ratio policies but didn't know only a small thing(Inactivity in the contract) will gonna have a great impact on job success score. I have done multiple projects and completed them successfully but I have some contracts which were not ended by the client and I also didn't end them because there were possibilities that the client would hire me again but that small factor of inactivity brings my job success score to 80% even I have done all jobs successfully with good reviews and that disappoints me very much.
Just a suggestion Upwork should remind the freelancers if something gonna leave a bad impact on the job success ratio like reminding freelancers for closing the contract in which there has been inactivity. Hopefully I will recover my job success score as I have got some new projects.

Date of experience: October 12, 2020
Kenya
1 review
0 helpful votes
Follow Magdaline K.
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Whether your hustle on thus platform is your main source of income or a side business to put some extra cash in your pocket, Upwork is the best place to be. It not only gives everyone an opportunity to make money but allows you to meet people of diverse backgrounds and cultures. I'd recommend anyone with a marketable skill to try Upwork, you won't be disappointed.

Date of experience: June 10, 2020
New Hampshire
1 review
0 helpful votes
Follow David G.
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UpWork helped me transition away from the office without a lot of knowledge about contacts, invoicing, etc. I strongly recommend UpWork as a way to get your career started in the remote/freelance game.

Date of experience: June 16, 2020
Pakistan
1 review
0 helpful votes
Follow Asif I.
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I have multiple skills from enterprise development to cloud solutions consultancy to simple web/mobile apps. And among various online work providers, only Upwork offers opportunities for my varied skills in almost every domain. The initial entry and profile development process is tough but once you pass through the initial hurdles, sky is the limit.

Date of experience: October 31, 2020
VE
1 review
0 helpful votes
Follow Maria R.
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UpWork is an amazing freelancing platform to work in, while providing professional growth, it also empowers your self-promotion skills by connecting your services to different businesses globally with the best digital tools.

I reommend anyone looking to develop as an independant professional to join UpWork and discover a whole new professional version of itself.

Date of experience: April 4, 2021
Pakistan
2 reviews
0 helpful votes
Follow hamza A.
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One of the top freelancing and agency running platforms, it is not only focused on individual earning like all other platforms, instead, but they also offer you to create your agency, get people hired under your agency name, have their earnings separately and with hourly protection - you get what you worked on, I like the equality of importance this platform gives to both contractor as well as the client. It's about dedication, learning and interest one puts in their upwork career to make them a successful candidate. I find upwork as the number 1 platform in freelancing!

Date of experience: October 19, 2020
Bulgaria
1 review
0 helpful votes
Follow Ivelina I.
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I'm really happy with my Upwork experience so far! I left my job around a year ago and my income is coming only from Upwork. They have great features and maintain awesome customer assurances for both freelancers and clients. The downside is that it's an open marketplace so literally everyone can join as a freelancer or client, which unfortunately leads to tons of unqualified clients or scam freelancers. However, I do think that this is not the platform's fault, and I believe that any qualified person can find awesome clients to work with. I have!

Date of experience: December 22, 2020
Illinois
1 review
4 helpful votes
Follow Lester F.
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UPwork is a total rip-off. Two weeks and $160 hours later, I find out that the project my programmer said he can do, is still not fixed and there is no hope that he can fix it. If you value your blood pressure and your wallet, do not use this system... there is a reason they are so cheap... to scam you into using them.

Add Upwork to the latest scams on the Internet along with diet fads, and get rich quick schemes...(except for them... they are probably laughing all the way to the bank.)

Date of experience: March 21, 2016
India
1 review
0 helpful votes
Follow GAURAV S.
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One of the best platform
December 10, 2020

One of the best platform for both freelancers and clients.
I know there are some issues with upwork but it is far better than others and trust me upwork is improving day by day to providing quality services.

Date of experience: December 9, 2020
Serbia
1 review
14 helpful votes
Follow Bojan J.
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Even I recently started my career on Upwork, I feel that this is right place to successfully reach my goals, such learning new things, have good contacts and of course get paid. Support is great, community is large and if you follow the rules you are totally safe. The only drawback can be a difficult start for new members, so I think that support in the sense of a larger number of connects or a smaller commission would be a great thing. Anyway, a recommendation!

Date of experience: November 8, 2020
New York
1 review
5 helpful votes
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Do not stay in Upwork.
August 20, 2019

Do not stay in Upwork.
I used the Upwork very loosely.
I can not convey strongly enough how disgusting and how many freelancer's blood Upwork is stained by.
Rude staff, endless loading, unstable payment, ridiculous policy, a lot of fake clients and jobs, surprise freelancer hunting.
In summary. This place is a complete hell.
Stayed September 2019

Date of experience: August 20, 2019
Serbia
1 review
15 helpful votes
Follow sonia M.
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They have deleted my account for no real reason and I was unable to talk to the customer service. They kept sending me the same email repeating themselves like a broken record. What a bunch of idiots. They treat freelancers like crap. There are also clients who are not serious and never invite any person to the job they post. You invest your time to write a personalized job offer and get nothing. Also, there is a small number of clients willing to pay more than 5$/hour.

Date of experience: October 23, 2016

Overview

Upwork has a rating of 2.3 stars from 2,123 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Upwork most frequently mention customer service, credit card and job success. Upwork ranks 7th among Freelancing sites.

service
529
value
512
shipping
278
returns
323
quality
502
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