Uplift Desk

Avalon was such a tremendous help in solving a complex issue with delivery by FedEx. She worked to locate the missing shipment, and issued a replacement when the errant box somehow ended up on the other side of the country. All the while she was warm and reassuring.

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I spent more than $2000. 00 in a Chair and a Desk, the desk came damaged. They offer 15 years warranty, I inform them about the issue, they offered me several solution, and then never answer your request. Very bad service for a Item so expensive. Very bad experience.

Sam C. Was very easy to work with. I some questions and she was responsive and informative. My overall experience w/ Uplift Desk for the past few years has been great! Great team, very knowledgable, and always looking to find the best solution that fits their customers. If there's ever an issue with their product, they are quick to find a resolution!

I have had my uplift desk for 5 years. The other day the control box malfunctioned. This was this Monday. I have a replacement coming that will arrive Friday. Avalon made the process very easy and hopefully I don't need to call support anytime soon if they are all like Avalon it will be a pleasure.

Unfortunately, I had an issue with my desk upon receipt so I had to call customer service. Avalon was super professional and took care of it quickly! Within a few minutes, she walked me through the claims process and sent a replacement while I was on the phone! Super impressed with their customer care.

I received a badly damaged desktop from Uplift. I called them and spoke with Steven Bostic. He was courteous, friendly, knowledgeable, and efficient. He put me at ease about rectifying my issue, providing a few options. I chose being sent a replacement desktop and he had it shipped out the same day. Receiving an expensive but damaged large item is obviously stressful, but resolving that with Steven was painless and a relief. Great job.

It's been about two and a half years since I started working from home full-time and since then I've always wanted a sit/stand desk. A few friends love their Uplift Desks, so I customized one for myself and I'm so happy that I did. The timing was great because I got some holiday discounts and the desk arrived very quickly, within a few days of ordering it. Unfortunately, the desk top had a crack in it, so I reached out to customer service and Steven Bostic helped to ship me a new desk top, which arrived within a few days (super fast considering there was a holiday during the wait time). The desk is super solid, the mobility moving up and down with the buttons are smooth, and being able to sit or stand throughout the day has made me feel more productive. Thank you!

Avalon made the whole ordering process seamless! Understood everything without too much explanation. The whole experience was a pleasure and super simple. Highly recommend the chat option for any difficulties or issues.

After reading a ton of reviews, I decided I wanted an Uplift desk. Work would only pay a limited amount. Anthony T. Was a HUGE help in assisting me with finding a way to get what I wanted/needed and did so at a price range my company could tolerate. He was extremely responsive and clearly knows the Uplift offerings very well. He was a pleasure to work with and I'd gladly recommend him to my friends and family! I'd gladly work with him again! I'm looking forward to getting my desk soon!

Special thanks to UpLift desk whose ergonomic products create healthy work environments. I would also like to thank Marianne Nissim. Marianne provided an intermediate solution for a custom order, allowing team members to start work ahead of schedule. We are very happy with our choice to purchase from UpLift Desk and look forward to working with Marianne again in the future.

Dan Scarboro - Code Grail

I ordered a file cabinet to match my Uplift standing desk and it arrived damaged - the back corner was badly dented. I called Uplift's customer service mid-day, and was surprised to not only have a very short wait, but then provided with really excellent customer service from Steven B, who stayed on the phone with me as I uploaded the photos of the damaged box and file cabinet, and swiftly resolved the issue by sending a replacement which I desperately need! I'm really pleased with the company standing by their products damaged during shipping.

Called in to talk about my new desktop that came in cracked. Marianne answered and was so helpful and her personality and attitude made what would be an upsetting situation into a very easy to digest solution.

Thank you so much.

I have had my eye on an Uplift desk for a few years, and finally came to a point where it became necessary to get one. I had some questions about my desk and needed help with shipping and received EXCELLENT customer service. Incredibly prompt response, actively helped me to get the best deal and ensure that my order is processed smoothly. If you are lucky enough to get Harper, be self assured you are in great hands!

I ordered a 60"x30" standing desk and an 80"x30" sitting-height table. The boxes had pretty significant-looking damage when they arrived from FedEx. There was a fist-sized hole punched right into the center of one of them. However, upon opening, the packing proved to be much more resilient. Not a scratch in the middle of the table. One of the corners of the box the desk came in was crushed. The desk itself had minor scuffing in the corner and was slightly off square. I contacted UPLIFT via the chat on their website and talked with Samantha Cobb, who was very helpful. She gave me some options for resolution and I decided on a $150 credit, since I had already ordered even more accessories for these awesome desks. Overall, my experience with UPLIFT Desk has been excellent. The desks are great and the service is exemplary.

I realized after receiving and setting up my desk that I needed to have the 24 inch deep desktop, not the 30 inch. I contacted customer service and immediately the service rep - Avalon - reached out, started the exchange, generated the new order for the replacement parts and set up the return shipping process. Very happy with this experience.

I've enjoyed the design and craftsmanship of Uplift desks for the past 5 years. I also appreciate the customer service team for their responsiveness. I recently had to request a custom replacement hardware set — something not readily available through the site. My customer service specialist Danielle went above and beyond to help, coordinating with other teams to prepare a custom quote. I overall highly recommend Uplift to anyone considering a standing desk.

I ordered a desk online from Uplift (highly-rated desks!) and had a great experience with one of their sales specialists (Avalon Myst). I initially had a bit of trouble with my order, but Avalon jumped in and took care of getting the order processed. She was very helpful and informative. Hats off to Uplift for having quality staff working to help customers navigate buying a desk. Outstanding customer service by Avalon. Thank you!

I found it very easy to navigate the website, order my desk, and delivery was fast and well packaged. Assembly instructions are very good. Once all pieces were here, I assembled the desk in about an hour and had it set up and wire managed in about 4 hours. Now Customer Service, namely Krysten New! My desktop had some damage. It was on the top which I didn't fully unwrap until I finished the build and flipped it over. I called. Krysten answered. She had me email a few photos and then she replied with several options, all in my favor! It was easy to make a decision and I was made whole immediately! I ended up replacing my top with a different one which was shipped the same day. UpLift has determined that customers are their most important asset (Next to Krysten), and it shows in the quality of their products and service. Thank you!