I received a badly damaged desktop from Uplift. I called them and spoke with Steven Bostic. He was courteous, friendly, knowledgeable, and efficient. He put me at ease about rectifying my issue, providing a few options. I chose being sent a replacement desktop and he had it shipped out the same day. Receiving an expensive but damaged large item is obviously stressful, but resolving that with Steven was painless and a relief. Great job.