Uplift Desk

UPLIFT has top notch and fast customer service. They ensure a good product. My first desk was damaged during shipping and they replaced it. Additionally, they have excellent instructions and help documents that actually are useful and easy to find. My wife and I have had these desks for years and they are extremely sturdy and durable. I'd recommend these desks to anyone regardless if you want to use the standing features.

When my desk order from Uplift had some issues, Avalon was very helpful in getting things resolved. She very promptly filed a FedEx logistics claim when the desktop got stuck/lost at the distribution center. Then when the desktop arrived damage, she responded very quickly with a couple solutions and promptly put an order in for a replacement desktop. While I'm sad that it's taken a lot longer to get my desk up and running than I had hoped, I know Uplift did everything they could to help correct issues caused by the shipping company.

I recently purchased an Uplift standing desk for my daughter after researching several brands online. I decided to go with Uplift because 1) it's an awesome product and 2) my sales rep (Will C.) was simply the best! He was knowledgeable, personable, and patient, answering all of my questions and helping me understand all the available options and accessories. His excellent customer service sealed the deal!

Uplift Desk makes the internet purchasing process easy to evaluate and select the right customized product for you. All items arrived within two days. Most importantly, Steven was keen to help me resolve my issues with immediate responses and a prompt resolution to my satisfaction. Thanks for the great customer service and continued support.

My initial experience was a negative one, as FedEx damaged my first shipment and I didn't think the item was packaged as well as possible. However, my experience changed due to customer service specialist Danielle Breed, who was very responsive and quickly resolved my issue. Contacting her was easy via both email and phone — I have not had an easier time contacting customer service for any large company and was so glad to receive friendly and personalized service based in the US. I will continue to shop at and recommend Uplift due to customer service from employees like Danielle.

Thanks!

First time placing an order with Uplift Desk. The site has tons of information that explains the options with great detail. The ordering process was very easy. There are so many options but at the same time not overwhelmed with choices! I placed my order and then a little bit later I realized I forgot to include one option. Sara B. Was quick to assist and helped me update my order! Great customer service. I cannot wait to get my new desk! Thank you!

I bought my first Uplift desk three years ago. I'm so happy with my purchase that I'm planning to purchase another desk for my second office. Due to space constraints, I need a different size desk and had several questions about how I could configure the smaller desk to best meet my needs. I contacted customer service and was connected with Danielle B. She was outstanding - friendly, conscientious, and very helpful. She quickly agreed to do some research on my question and was able to secure the information I needed in a timely fashion. Great product and stellar service!

We ordered some desk tops that, once we installed them, realized were not big enough. Avalon at Uplift Desk was extremely helpful through the Chat and quickly set me up with new tops that will work perfect with our space. She also let me know the return process, which seems to be very easy.

Overall, great customer service, very fast communication that was extremely effective and efficient, and quick resolution to the issue that we had.

Bought a chair from their sister site Human Solution, it arrived quickly except there was a structural/mechanical issue with the recline. I was able to reach out to customer service online through their chat and the response time was immediate and helpful. Norman Scott helped me initially with looking at a video of the problem and sending my issue over to the warranty dept who got back to me with a suggestion to try and fix the problem myself. When the fix didn't work, I followed up with customer service again and got Avalon Reese who was able to go back through what already happened, go right back to the warranty dept, and got a replacement shipped out to me within a couple days. She was very responsive and nice both in chat and through e-mail.
Thanks for paying attention to your customers! Buying furniture is such a pain, and more so when it's not right when it arrives, and knowing getting help is easy if something goes wrong is a huge incentive to come back.

We ordered 3 standing desks with accessories and they all shipped the same day. 2 days later we had them and got them set up. One table top had a busted corner so we asked about it. A rep named Avalon gave us a bunch of options. We elected to swap the desktop and she shipped it that day. Best customer care we've received in a long time! Thanks Avalon and Uplift desk!

I had a problem with my locking mechanism where it would no longer engage. I reached out to Uplift Desk and dealt with Danielle Breed. She was so very helpful. We exchanged a couple emails, I sent over proof of what the problem was, and her and the warranty team sent out a brand-new chair within two days. I am so pleased with how this company backed up their warranty without any hassle.

I have been in the market for a standing desk and luckily discovered Uplift Desk. I began building my desk on their website and was met with immediate indecision having such an abundance of incredible options to choose from! I figured I would try out their live chat feature and it was by far the best move. I was connected to Danielle Breed, Sales & Customer Service Specialist. Danielle's service was unmatched - she guided me through the process of building my custom desk, answering my numerous questions with ease. I was so impressed with not only her patience and responsiveness, but her knowledge of the brand. Every thoughtful recommendation she made was valuable and she went the extra step to assist me with placing my order. I cannot wait for the desk to arrive! Thank you for your outstanding customer service, Danielle!

Changed our mind on the color of the desk after purchase and Danielle made the change easier than I ever could've expected. I get nervous about having high hopes for post-ordering changes, but not only did she reply quickly, but she handled the change and communicated next steps clearly.

Great experience!

I bought a standing desk from Uplift Desk a year and a half ago. Such great construction, and standing while at my desk 10 hours a day makes all the difference. Uplift Desks really, really does stand behind their product as well. I had a problem on the base of a chair from them... I had the replacement product 2 days later, free of charge. And their techs, especially Anthony Tipton were so helpful with videos and quick support. Honestly, out of the thousands of companies I have done business with in my life, Uplift Desk has to be in the top 5. Such good products and even better service.

I've used an assortment of standing desks since 2014 and bought my Uplift Desk in 2019. I've loved the desk and had no issues until with no warning, it stopped standing and lowered all the way down. I went to the Uplift site and found some helpful troubleshooting I was able to walk through but kept receiving the same error message. I called in and promptly got connected with Steven, who was able to handle the issue quickly and pleasantly. He explained everything they would need from me and emailed me with examples of the pictures they would need to proceed with the warranty claim. His handling of my situation was top notch and exactly what you hope for as an Uplift customer, or a customer of any business for that matter

Initially ordered the 42'' x 30'' desk with a T- frame. After putting it all together (worked great and had no problems) realized that the 30'' width was too big for my living room and that the 24'' version would work way better. I called Uplift's customer service and got amazing help from Timothy. We initially were planning on just getting the desktop replaced to 42'' x 24''. When we realized that the T-frame does not support the 42'' x 24'', instead I was able to return the whole desk and replace it with a C-frame. It was free to do so with no shipping costs. Throughout the whole ordeal, Timothy was patient, helpful and easy to work with. Some of the best customer service I've had.

I've been wanting this setup for so long!
This company is the real deal: no bs, fast shipping and the best customer service. I had to replace the wood board to match my drawer and asked for the foot hammock that I didn't get when I first purchased the desk.
Avalon went above and beyond! She was very patient and helpful.

You have a customer for life!

Steven B at the support desk, was super amazing. While I did have a small issue with a desk delivery, he was not only prompt in resolution, but also always with an incredible/positive attitude. A real pleasure to work with someone like that. Steve is truly an asset to Uplift, and happy to share my experience with family and friends, and recommending the products/company!

Steven B was very helpful and friendly when I was on a call with him. He helped me figure out how to put my desk back together after I took it apart for a move. Very glad I purchased a product that has a great warranty program!

Since this was my first time ordering a desk from Uplift Desks, I called the customer support phone number with some questions. Kelly answered the phone, was very kind, and answered all of my questions. He offered to email me a non-binding quote, and even went above and beyond to find me extra discounts, and ensure all of my desk needs were met. I am very happy with his service, response time, and attention to detail. Thank you Kelly & Uplift for a great experience thus far!