I have had the best experience with the site. I had ordered some clothes.the quality of clothes is Excellent.the customer service is one of the best as well.
The material is cheap and looks cheap; the return policy is horrible and they ask you to ship back to China at your own expense.
The quality of the dress is the best the service itself you will satisfied you will never regret at all. You can recommend to it to your friend and they too experience the best product.
Dresses From this retailer are too good with nice quality and customer service, on time shipment is well,, several designs in all clothing available, I have had the best experience.
I received my order today and I must say that the products are exactly what I had seen on the website and what I had wanted. Also, thank you for lovely neckpiece as a surprise gift. - Shelly
I love it. I have order two dress. It was really good quality and well design. Its shipment is also good. I have got my dress in time. I really loved it. I am a well wisher of it.
I ordered 3 dresses. I have the nice quality of the product. The customer service is very nice and informative. And the on-time shipment is real. Goodjob guys keep it up.
This application is great to use and dresses on this application is osam and very beautiful, i order the dress for my friend and after delivery the cloth was so good and best in quality.
It seems obvious to me that the majority, if not all, of the positive reviews are completed by people involved with this company. Isn't it strange that the majority of positive reviews are regarding "dresses" and few regarding any other types of clothing as well as the fact they address every issue mentioned in the negative reviews as if trying to refute them.
Quite a few of the negative reviews are very accurate in describing the issues with sizing. I ordered what should have been 1x, 2x, or "one size fits all". One sweater fit. All the other items (a coat, a shirt, and a sweater) were way to small. In fact, the one sweater was so small it is probably akin to a Jr. Miss. Small. I also ordered a pair of boots which are still to arrive. I'm betting they will be too small as well.
There is no decent refund option available as everything has to be shipped back to China, which is obviously very costly. At this point they have indicated I can return the items or keep them and they will give me $20. I spent $162! I would be fearful of even trying to return them as I don't trust I would receive a refund after spending a bunch of money to ship it back.
While the shipping itself did not take that long, it took a long time for them to actually fill the order and ship it. I believe I sent one or two emails inquiring about the status of my order before it finally shipped.
I DO NOT RECOMMEND ORDERING FROM THIS WEBSITE! I sure wish I would have read the reviews before I did.
It's without a doubt one of my best go-to easy summe, dresses that you can- dress up or down. I was showered with accolades. True to size it fits.Really light.
I received a package with nothing in it! I have tried communicating with the company but have recieved no communication in response. I feel like I've been scammed. Luckily I only spent $30.
They take forever to ship. Their sizes are NOT the same as US or Canadian and they REFUSE to take returns, as they are in China. Terrible service. Terrible to deal with.
Love these as can be both casual or dressy! Nice fit, don't crease easily and will stay in fashion as they are classy!
Photos look fantastic but the item I received was badly made & looked nothing like the photo. Dont be deceived! Return postage is also exorbitant!
This dress fits well, is nicely made, has an invisible zipper,and other excellent features. I'll include a belt problem. I purchased a tiny.
The dresses received are in good condition and it is on-time shipment. Good customer service also by replying our inquiries.
It fits well and looks really nice on. The hues are quite vivid. Although not as silky as I had anticipated, the material is still pleasant.
These pants are fantastic.They look extremely expensive and fit flawlessly. I've received a ton of praise for these.
This ensemble fits nicely and is a classic, albeit the material is once again lacking. Thanks for everything.
This site offers a good service to show the best dresses, As for shipping freight be on time it offers nice quality and customer service
Overview
The company has garnered mixed feedback, with some customers praising the quality and style of the clothing, noting satisfaction with their purchases and the swift shipping process. However, significant concerns have emerged regarding customer service, particularly related to delivery issues, lengthy return processes, and inadequate support for refunds. Many customers expressed frustration over the company's return policy, which requires them to cover shipping costs back to China. Overall, while there are positive experiences, the prevailing sentiment highlights a need for improved customer service and clearer communication regarding policies.
This summary is generated by AI, based on text from customer reviews
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- Rickmansworth, England, United Kingdom
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members