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Unsold.com Reviews Summary
The company has garnered a generally positive reputation for offering excellent value and competitive pricing on travel accommodations, often leading to high customer satisfaction. Many reviews highlight the effectiveness and responsiveness of customer service, especially in resolving misunderstandings and issues related to bookings. However, concerns have been raised regarding communication challenges, particularly during service delays and the absence of direct support channels. Additionally, some customers expressed frustration over unclear booking conditions and unexpected limitations. Overall, while the company is praised for its affordability and quality service, improvements in communication and support could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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I got an email with a good deal for a place I've been wanting to go.
Given Covid, having 24 months to complete this travel was very appealing as well as the fact that once we start travelling again, we need to support Canadian tourism.
Great price, have wanted to go to Queenstown for quite some time.
We love Barcelona and look forward to returning there.
I hope its real because its good for us and not expensive dank u
Great deal. Looking forward to taking advantage of this huge value...
I think the price is right. Easy booking. The hotels look beautiful.
The look was appealing, the offer was too good to miss, we hope we won't be disappointed!
Easy to purchase and great price. I've heard great reviews and will rate again at the end of my stay, hope they live up to their reputation.
Have used unsold before and am excited to use it again
Hopefully COVID will be resolve can't wait to discover and relaxe King regards. And happy new year all
The flexibility of when we can go. We've wanted to visit London for a long time. This seems perfect. London
We love to dive and would like to dive in Maldives sometime in the near future
There is nothing on here prior to booking about black out dates. There is also no helpful information about refunds after finding out our trip dates are blacked out
So far a very easy and unbelievably cheap process.
Great value... always wanted to see Athens and Greece. This is great opportunity to see the beautiful country. Thank you!
I just hope that when we go to actually book the hotel that we get some thing in the center of town. Had a 4 or 5 star category it certainly should be.
The reviews were good and I like to travel but also have a budget like a stay at home Mom lol.
Purchased the Bangkok weeklong hotel stay for $216 (fees included). Not a good deal. Looking at their calendar for 2021 (June through December) more than 50% of the weeks were completely blocked, even though these were not holiday weeks. Did not matter if you looked for mid-week travel or weekend - they were consistently blocked. Additionally, at least one of the hotels was 3.5* on TripAdvisor (so they misrepresented the available hotel quality) and most of the hotels (if available) were passable quality, at best. No national or international chains were options. And most of the hotels had lower or equal weekly rates if you booked them separately, and were without penalty for cancellation. This was definitely not a 75%+ off deal. I would look elsewhere; better rates to be had with better flexibility and no refund request hassles. They have agreed to refund my price paid. We'll see if that happens.
Represents good value for a future "short break" overseas.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi April,
Thank you for your feedbacl. As per our last correspondence with you via our support portal, the Unsold Saver Deals are discounted as they need to be used during mid-week non-holiday periods. On that note, your refund was processed that day. We apologize for any inconvenience caused. We certainly hope to see you again and look forward to being your travel partner in your next travel soon. Feel free to reach out to our 24/7 Customer Care Team through this support form here should you need to reach out to us: https://unsold.com/contact-us.
Unsold Management Team