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The company has garnered a generally positive reputation for offering excellent value and competitive pricing on travel accommodations, often leading to high customer satisfaction. Many reviews highlight the effectiveness and responsiveness of customer service, especially in resolving misunderstandings and issues related to bookings. However, concerns have been raised regarding communication challenges, particularly during service delays and the absence of direct support channels. Additionally, some customers expressed frustration over unclear booking conditions and unexpected limitations. Overall, while the company is praised for its affordability and quality service, improvements in communication and support could enhance the customer experience.
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Great deals love the destinations and the unbelievable prices
I chose unsold because of the extreme value and flexibility! And, it had the exact location we were planning to go!
There was some trouble paying with my card. I had to enter it a few times before it was accepted.
I'm always in London where a room can be $400 a night!
I found it online. Great deal! I cannot wait to travel...
Amazing locations to choose from at amazing prices!
My wedding is next month. The idea of a week in a good hotel in Paris when lockdown permits us to honeymoon brings light and hope.
The charge to my account was above the listed price around $100 more. How can you advertise one price show in the deal and charge more. Package bought during timer of event. Sad. Very sad.
Quick, easy to use, have used before at Port Douglas, very happy...
Very awesome affordable deals you could ever dream of
Because i didn't have too choose the dates right now and seems like a good deal
Seems like a real good deal. I just hope that it's not too good to be true
We have booked before and we know it's a great deal.
No comfortable to pay without seeing hotel options
I am from Brazil but I live in Ontario for 16 yrs. I am a single mommy with two Fantastic boys of 6 and 4 years old. I want to give the opportunity to them to experience the France Culture as well... Thanks to this I will be able to provide them everything and in a very comfortable away... Better than in my dreams.
I am very thankful with all my heart
I cannot afford to pay for expensive holidays, but love to see the world
I'd really like a room near the train station if possible.
I travel as much as possible and good cheap accomodation is a real find.
Looks good... just hoping it will live up to expectations
Great bargain looking forward to see how their survive is
Answer: Hi Mohamed. Thank you for your inquiry. For our legacy Saver deal, you are only allowed the same destination once per year so this means one room as booking more than one is considered a group travel violation, due to the nature of these specially discounted deals. We, however, recommend waiting for our membership service to launch in the next 30 days instead as it won't have this limitation and you will have as much flexibility as you need. You can get early access and be waitlisted here: www.unsold.com
Answer: Hi Tara, Thank you for reaching out and expressing interest in working with us. We don't currently have any vacancies but feel free to check in every now and then in case we do. You may reach out to management@unsold.com. Stay well and safe. Unsold Management
Answer: Hi Lo, Thank you for your feedback. The last customer that you saw that booked for Whister is FROM Squamish as that is how our system works - it shows the Destination the customer purchased and the Town/City where the Customer is located. Squamish is where the customer lives that booked the Whistler deal. During Covid, we are seeing an increasing amount of people do "StayCations" which makes perfect sense given the beauty of Whistler while at the same time being able to follow socially distance guidelines. Unsold offers a Booking Guarantee - if you are not completely satisfied with the hotels or location, we will refund you 100%, Please let us know if you need further assistance. Our 24/7 Customer Care Team will be happy to assist you further over at https://unsold.com/contact-us.
Hi Jack,
As per our latest correspondence with you via our support portal, due to the technical issue at the time of your purchase, you were incorrectly charged. As such, our finance team has refunded you the difference. We certainly hope to see you again and look forward to being your travel partner in your next travel soon. Feel free to reach out to our 24/7 Customer Care Team through this support form here should you need to reach out to us: https://unsold.com/contact-us.
Unsold Management Team