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The company has garnered a generally positive reputation for offering excellent value and competitive pricing on travel accommodations, often leading to high customer satisfaction. Many reviews highlight the effectiveness and responsiveness of customer service, especially in resolving misunderstandings and issues related to bookings. However, concerns have been raised regarding communication challenges, particularly during service delays and the absence of direct support channels. Additionally, some customers expressed frustration over unclear booking conditions and unexpected limitations. Overall, while the company is praised for its affordability and quality service, improvements in communication and support could enhance the customer experience.
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I chose unsold vacations because you seem like you had good prices on hotel rooms but I am not satisfied with the lack of communication that I'm getting regarding what my total cost is going to be
The deal stated two adults but only ask for one name. Hopefully I can still bring a friend.
The deal was unbeatable and will allow me to plan my flight.
I've booked with unsold before and got a great deal for Lake Placid!
Would love to spend time in Japan. Missed a flight and stayed one night. Want to go again! Lovely and the food was amazing.
Extremely reasonable cost for quality destination.
We have used unsold vacations before
Was great value
I'm giving you guys the benefit of the doubt, a lot of people are waiting to see how this works out the me before they book
It's a great deal and worth taking a 250 dollar gamble. I hope it's legit
My friend has used Unsold before and she recommended it. So far it's a great deal
Well why not, great Christmas present for me and my boyfriend. Please don't disappoint me,
Been to Santorini with Unsold. Excellent time and hotel.
Saw the ad on Facebook. Pretty good deal as presented.
Facebook ad. We were planning a similar trip anyway
Saw online. Read reviews. Have need to spend time in Barcelona. Good value, very.
I have had nothing but praise for the service provided. It now makes it 5 holidays I have purchased through you company. Thank you, I am about to purchase my 6th holiday to Queenstown. John
Because I used you once before to go to Tokyo but haven't gone yet. It was a simple that's why. And a great great deals!
Looks great, hope the hotel is what they say it is.
Looked good! Pictures were great! Hope it is great! I have always wanted to go!
Plan to travel to England in the next year or so. Great value for London.
Answer: Hi Mohamed. Thank you for your inquiry. For our legacy Saver deal, you are only allowed the same destination once per year so this means one room as booking more than one is considered a group travel violation, due to the nature of these specially discounted deals. We, however, recommend waiting for our membership service to launch in the next 30 days instead as it won't have this limitation and you will have as much flexibility as you need. You can get early access and be waitlisted here: www.unsold.com
Answer: Hi Tara, Thank you for reaching out and expressing interest in working with us. We don't currently have any vacancies but feel free to check in every now and then in case we do. You may reach out to management@unsold.com. Stay well and safe. Unsold Management
Answer: Hi Lo, Thank you for your feedback. The last customer that you saw that booked for Whister is FROM Squamish as that is how our system works - it shows the Destination the customer purchased and the Town/City where the Customer is located. Squamish is where the customer lives that booked the Whistler deal. During Covid, we are seeing an increasing amount of people do "StayCations" which makes perfect sense given the beauty of Whistler while at the same time being able to follow socially distance guidelines. Unsold offers a Booking Guarantee - if you are not completely satisfied with the hotels or location, we will refund you 100%, Please let us know if you need further assistance. Our 24/7 Customer Care Team will be happy to assist you further over at https://unsold.com/contact-us.