United States Flag Store
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United States Flag StoreReviews 8,548

4.8

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
Sponsored message from United States Flag Store
One of the oldest flag retailers online.
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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
548
value
362
shipping
361
returns
16
quality
3,121
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Georgia
1 review
0 helpful votes
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Love my GA pins & Flags
July 24, 2024

Bought items to give away in a parade and for decorations in our booth.

Date of experience: July 14, 2024
Ohio
1 review
0 helpful votes
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Ease
July 24, 2024

On line ordering was nice and easy, and received my order in days.

Date of experience: July 14, 2024
New York
2 reviews
0 helpful votes
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Philippines flags
July 24, 2024

Legit, high quality material product. Received on time. Thank you

Date of experience: July 14, 2024
Florida
1 review
0 helpful votes
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Happy
July 24, 2024

So far it is of great quality and I am very pleased with the order.

Date of experience: July 14, 2024
Florida
1 review
0 helpful votes
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Quick and easy
July 24, 2024

Very quick. The shipping took a week. Though I would have liked a cheaper quicker option.

Date of experience: July 14, 2024
Colorado
1 review
0 helpful votes
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Cheap
July 24, 2024

Expected a better made flag
You really need to make them better. One side looks good the other side clearly looks like the back side. Noticeably different.

Date of experience: July 14, 2024
California
3 reviews
0 helpful votes
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Easy to deal with and good shipping. Had a good variety of items.

Date of experience: July 14, 2024
Minnesota
1 review
0 helpful votes
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Very Nice Quality
July 24, 2024

Nice flag, color and overall quality very nice. It's been outside in all types of weather and looks as nice as day one

Date of experience: July 14, 2024
Alabama
1 review
0 helpful votes
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Excellent customer service
July 24, 2024

There was great communication and a caring follow-up as well

Date of experience: July 14, 2024
Pennsylvania
1 review
0 helpful votes
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Satisfied
July 24, 2024

Very satisfied with the products i ordered. Received in just a few days from the date ordered.

Date of experience: July 14, 2024
New York
1 review
0 helpful votes
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No problems encountered with ordering or receiving my order

Date of experience: July 14, 2024
Missouri
1 review
0 helpful votes
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Delivery Time Poor
July 24, 2024

Delivery time was poor. I won't repeat business with companies who cannot choose a shipper who can get me products I order in a timely maner.

Date of experience: July 14, 2024
Pennsylvania
1 review
0 helpful votes
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Many Flag Material Options
July 23, 2024
Updated review

There were numerous flag material options and it was difficult to decide on the best one for my needs.

Date of experience: July 13, 2024

Good descriptions
April 13, 2020
Previous review

Good descriptions. We'll have to wait to see what arrives.

Date of experience: March 14, 2020
Nevada
1 review
0 helpful votes
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Flags are top notch
July 23, 2024
Updated review

Fairly quick shipping times. The flags and pokes are priced right.

Date of experience: July 13, 2024

Smooth easy transaction
April 7, 2024
Previous review

Smooth easy transaction

Date of experience: March 28, 2024
New York
1 review
0 helpful votes
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First order not correct
July 23, 2024

The first order we received we were missing the pole for marker. I called customer service and was transferred around to other people. No communication from anyone u til I received an email that the item was on back order and may not come. Didn't respond to the email because it said after 30 days the order would be cancelled. A couple weeks later we received the item. It worked out in the end but a little better communication would have been appreciated

Date of experience: July 13, 2024
New Mexico
1 review
0 helpful votes
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Excellent
July 23, 2024

Everything from ordering to arrival, the experience was flawless.

Date of experience: July 13, 2024
Iowa
1 review
0 helpful votes
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Quality Product
July 23, 2024

Excellent quality! Nice and sturdy so it holds up well in the ground at the gravesite.

Date of experience: July 13, 2024
Florida
1 review
0 helpful votes
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The descriptions and pictures are very accurate! I was able to order the perfect flags at a very reasonable price and they arrived very quickly!

Date of experience: July 13, 2024
California
1 review
0 helpful votes
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US Flag Store is great!
July 23, 2024

Easy order website for US flags; our HOA put these flags on our members property to celebrate 4th of JULY. Ordering was simple and flags arrived on time.

Date of experience: July 13, 2024
Hawaii
1 review
0 helpful votes
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Excellent service
July 23, 2024

Service was prompt, responsive, kind and helpful. Definitely recommend this vendor.

Date of experience: July 13, 2024