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Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Good shipping.good communication,
Great product. Buy again.
My package came on the day that was promised. It was exactly what I ordered
These items were exactly as advertise. I am very happy with the product. Should have gotten three
Had no issues ordering or receiving our flag. Product is very well made
Easy order process, quick turn around time for delivery. The Flag seems to be top quality!
It was so easy to place my order and I enjoy the product and am considering ordering again
Got what I ordered promptly...the flag is beautiful and seems of good quality
Received shipment fast, Happy with everything. Thanks!
I have ordered here about 8 times this year and everytime I get exactly what I ordered and quickly.
Order was as advertised. Prompt delivery. …………………..
This does not adjust to a small enough size to fit most headstones. I found when I went to hang wreaths on family members' headstones that even adjusted to the smallest width, it is still too big by about an inch. I tried it on multiple headstones at my local cemetery and it was too large for all of them. I ended up having to buy a saw and take apart the wreath holder and trim both parts of it so it would adjust to a smaller size. The product itself is a great idea, but it needs to be manufactured so that it fits a common headstone thickness.
Item is well made but the only ssue is that it does not adjust small enough to grip the headstone. It's about an inch too big. I'll keep it but will have to do rig something to make sure it fits tightly.
It took three weeks to get two flags from some place in central Ohio to Philadelphia and during that time I got a series of email/text communications giving contradictory reports on the status of the delivery, which, by the way, cost me $5. I tried to leave a zero-star rating because that is what this experience deserved, but the system would not allow that, so I am giving it a 1-star rating under protest.
Ordered a flag that was too big. I was easily able to get RMA and the new flag sent out. Quality of the flag was great! Happy customer.
Easy to order. Good quality. Fast delivery. That's all.
Excellent, great selections, ease of website
Great quality on how flags are constructed.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members