United States Flag Store
Sitejabber Website Reviews and Complaints
business logo of United States Flag Store

United States Flag StoreReviews 8,968

4.7

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
Sponsored message from United States Flag Store
One of the oldest flag retailers online.
Visit Us
How would you rate United States Flag Store?
grey star
grey star
grey star
grey star
grey star

United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
584
value
362
shipping
361
returns
16
quality
3,122
This company responds to reviews on average within 2 days

Instant Feedback

48,588 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow JASON B.
Unfollow JASON B.
Share Review
Report Review

Nice Product
January 28, 2023

Ordering was easy, so many sizes and fabrics to choose from, delivered on time...

Date of experience: December 29, 2022
Illinois
1 review
0 helpful votes
Follow PAM D.
Unfollow PAM D.
Share Review
Report Review

3x5 flag
January 28, 2023

The flag is of excellent quality. Very nice and received it quickly. Thank you

Date of experience: December 29, 2022
North Carolina
1 review
0 helpful votes
Follow RAYMOND I.
Unfollow RAYMOND I.
Share Review
Report Review

N/a
January 27, 2023

...

Date of experience: December 28, 2022
Kentucky
1 review
0 helpful votes
Follow JACK L.
Unfollow JACK L.
Share Review
Report Review

Quick processing and shipping.
January 27, 2023

Easy processing and healthful information for order.

Date of experience: December 28, 2022
Hawaii
2 reviews
0 helpful votes
Follow Donald A.
Unfollow Donald A.
Share Review
Report Review

Flag Order
January 27, 2023

Flags arrived separately but I knew they were coming that way as they communicated with me. I like that. Flags look great. We will fly them next year. Thank you.

Date of experience: December 28, 2022
New Jersey
1 review
0 helpful votes
Follow DOUG A.
Unfollow DOUG A.
Share Review
Report Review

Long time customer
January 27, 2023

Quality is great and customer service is always good

Date of experience: December 28, 2022
Maryland
2 reviews
0 helpful votes
Follow KAREN I.
Unfollow KAREN I.
Share Review
Report Review

Easy to shop on the site, love the Made in America products and the six month guarantee. We live in a very windy area and the Super Tough Flag, 4 x 6, consistently lasts 12 months!

Date of experience: December 27, 2022
Georgia
1 review
0 helpful votes
Follow Benjamin X.
Unfollow Benjamin X.
Share Review
Report Review

Great quality and American made
January 26, 2023

US made. I have previously purchased a flag from this company. It is very good quality and has held up well in the elements. Decided to get another d/t fading which happened over time. I also purchased a new flagpole due to mine snapping in high winds.

Date of experience: December 27, 2022
Florida
1 review
0 helpful votes
Follow WARREN S.
Unfollow WARREN S.
Share Review
Report Review

You are my Flag store Thank You
January 26, 2023

I've done business with you in the past have always been happy thank you

Date of experience: December 27, 2022
Utah
1 review
0 helpful votes
Follow SUSAN M.
Unfollow SUSAN M.
Share Review
Report Review

Flag order
January 26, 2023

I got exactly what I wanted at a low cost in a timely manner.

Date of experience: December 27, 2022
Illinois
1 review
0 helpful votes
Follow MIKE Y.
Unfollow MIKE Y.
Share Review
Report Review

Great delivery/ good quality!
January 26, 2023

It was the answer to a yearly problem at Christmas!

Date of experience: December 27, 2022
New Jersey
1 review
0 helpful votes
Follow HARVEY P.
Unfollow HARVEY P.
Share Review
Report Review

Flag
January 26, 2023

Super service and great job and good quality product.

Date of experience: December 27, 2022
Nebraska
2 reviews
0 helpful votes
Follow CATHY S.
Unfollow CATHY S.
Share Review
Report Review

Ee
January 26, 2023

Gave as gift, totally liked it.Only Flags that hold up on his Windy Hill Farm.

Date of experience: December 27, 2022
New Jersey
1 review
0 helpful votes
Follow JAMES M.
Unfollow JAMES M.
Share Review
Report Review

Review
January 25, 2023

Excellent quality product and speed of delivery at a very fair price

Date of experience: December 26, 2022
Michigan
1 review
0 helpful votes
Follow KEN Y.
Unfollow KEN Y.
Share Review
Report Review

Excellent. Draw your own conclusions from what I wrote.

Date of experience: December 26, 2022
New Hampshire
1 review
0 helpful votes
Follow MICHAEL Z.
Unfollow MICHAEL Z.
Share Review
Report Review

Better Qualityy
January 25, 2023

Quick Service on delivery & I will be dealing with you in the future

Date of experience: December 26, 2022
Texas
1 review
0 helpful votes
Follow DEBORAH M.
Unfollow DEBORAH M.
Share Review
Report Review

Love my flag
January 25, 2023

Well made and, thankfully, US made! My new flag looks perfect hanging on my house where the light hits it.

Date of experience: December 26, 2022
Georgia
1 review
0 helpful votes
Follow MARK H.
Unfollow MARK H.
Share Review
Report Review

Satisfied!
January 25, 2023

Simple easy to order online. Fast delivery. Good Quality.

Date of experience: December 26, 2022
Pennsylvania
1 review
0 helpful votes
Follow JENNIFER J.
Unfollow JENNIFER J.
Share Review
Report Review

Flag and flag pole
January 23, 2023

Flag and pole look great. Very pleased with everything. Stands out.

Date of experience: December 24, 2022
New York
1 review
0 helpful votes
Follow Chris X.
Unfollow Chris X.
Share Review
Report Review

US Flag Store delivered
January 23, 2023

Being "off-season" for flying flags (in the winter).
No local stores had Flag Clips, that I needed to replace one that wore through.
US Flag Store clips finally came.
Thank you.

Date of experience: December 24, 2022