Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Flag showed up on time, cousin was happy with it. I was happy that it made it to PR
This flag is great quality. It is well made and has bright colors to it. However, the shipping took a while.
Website easy to work with - competitive prices - prompt delivery - good packaging
Flag pole delivered with package damaged and parts missing. After a few minutes on the phone a replacement pole was on its way. Service is great and very pleasant. Will definitely deal with them again.
Great flag to display. We hung up the flag in our aquatic center. Looks phenomenal.
I wanted 12-count packs of flags of specific countries. They are cataloged in 3 groups, alphabetically, such as "A-K." The problem was that I had some trouble finding the other 2 groups, and specifically the third group. It was a bit frustrating, as I was sure that you would have all the countries... I persevered, and eventually found what I was looking for. Thank you!
Pins are smaller then stated. Bait and switch? Pons are to small!
They have a good selection of country flags, with several options for size. Good service, no problems
Nice flags just wish they lasted longer, and would not fray on the ends so quickly
Thank you for working with me. Your assistance meant I could meet the first deadline on my project.
Satisfactory product and timely delivery service, I would recommend to anyone
Very good experience.
First time ordering from your company
Great products at Great prices. Great selection of various sizes.
Order went exactly like it should. A++++++++++++++++++++
I ordered the knitted poly flags. They are hung on a very sunny side of our building. Color not fading. Great quality.
Top shelf service and outstanding products. These flags are excellent for being displayed 24/7 as I do.
Easy purchase, good shipping. Would come here again if I needed another flag
Very efficient and very pleased with product and good prices
It was a very easy experience and was delivered in a reasonable amount of time.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri