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Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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1. Easy to use website. 2. Easy to locate exactly the banner I wanted. 3. Easy and accurate delivery.
Easy to use website and the quality of the item is excellent.
Ordering was easy and we received our 1500 flags right away. Our American Legion Post uses the flags to honor veteran headstones on Memorial Day. These are quality flags
We will be proud to display!
Pleased with the quality of my flag. Shipping was a little longer than I expected, but still timely.
Thanks
Very pleased with transaction! Shipping was super fast and flag was very well packaged!
The website was very easily surfed. The product came quickly, and is a very good quality.
Ordered on line and delivery was within a few days.
We got the two national flags we ordered quickly and we're very pleased with the quality of both.
Very easy to purchase online.
Website easy to navigate.
Very easy to order and received it in really good time.
Love the case but wish there was directions on how to fasten things in the memorial case. With the board being so hard it made it impossible to Mount with pins. For non crafty people such as me I had difficulty figuring out how to fasten.
Our church received the flag we ordered and it and the components were in place. Everything looked good and the flag was very impressive. My only regret is that the pole itself was not as smooth as I would have liked it. I don't think the wood of the pole was sanded enough before spraying with the finish, therefore to the touch it is a bit rough. Visually, it looks alright, however. The cotton cloth of the flag was thick and professional looking. The Federal base and the 8" eagle made it a winner!
Good selection. I wish they had Air Force grave markers in color.
Good selection. I wish they had more Air Force grave markers.
Description of product was accurate. Illustrations were colorful and inviting. Ordering process was easy. Product quality was excellent. Service was quick. Items were packed well and arrived in good condition.
Easy to use, quality product and quick feed back to any questions. Only problem is that I didn't see measurements for the products I bought and when I went to put the flags in the triangular area, the flags were too big. I ended up removing the square for the document and the triangle for the flag and installing them that way. The case itself was extremely well built and I am still satisfied with my purchase.
It was great to order. No problems. Flags were delivered on time. Great job.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri