On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very satisfied with my current experience. Same as always!
Flag was a 3 x 5 but the flag I received was only 33 inches wide so it does not fit my flag pole, I added rings to make it fit.
Excellent quality and fast delivery, happy with experience.
Great experience ordering a flag. Very easy and very friendly website
Ordering was easy and convenient. They have a lot of different flags in both size and material.
Was happy to receive this good quality American flag to place on my flag pole in my front yard.
Very well done with thoughtfulness, Thank you for the order!
Well made American product that should last in outside conditions for quite some time
Very easy to order item - just wish it did not take so long to arrive.
Great service and product...would order them again. Received in a timely fashion.
My experience was good.The flag is flying from the pole in our church yard.
By description and pictures, I thought a U.S. flag would be included. Thank you.
Easy shopping, great selection and prices, and fast shipping. Thank you.
I thought I ordered both the American flag and the Dont Tread on Me flg the same size.Dont Tread on Me was only 2x3.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri