United States Flag Store
Sitejabber Website Reviews and Complaints
business logo of United States Flag Store

United States Flag StoreReviews 8,547

4.8

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
Sponsored message from United States Flag Store
One of the oldest flag retailers online.
Visit Us
How would you rate United States Flag Store?
grey star
grey star
grey star
grey star
grey star

United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
548
value
362
shipping
361
returns
16
quality
3,121
This company does not typically respond to reviews

Instant Feedback

48,590 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
Follow LARRY G.
Unfollow LARRY G.
Send Message
Share Review
Report Review

Christian Flag
April 14, 2023

I was very pleased. The delivery was prompt and the product was in good
Condition.

Date of experience: March 15, 2023
Washington
1 review
0 helpful votes
Follow DAVID B.
Unfollow DAVID B.
Send Message
Share Review
Report Review

Excellent service and products
April 14, 2023

Very good service and all flags well made, fairly priced and promptly delivered.

Date of experience: March 15, 2023
North Carolina
1 review
0 helpful votes
Follow PAMELA I.
Unfollow PAMELA I.
Send Message
Share Review
Report Review

Great buy
April 14, 2023

Just what I wanted and delivered in a timely manner. Thank you

Date of experience: March 15, 2023
Pennsylvania
1 review
0 helpful votes
Follow RONALD J. E.
Unfollow RONALD J. E.
Send Message
Share Review
Report Review

Flag order
April 14, 2023

Well made flag.---------------------------------------------------------------------------------------------------------

Date of experience: March 15, 2023
New York
1 review
0 helpful votes
Follow PATRICIA O.
Unfollow PATRICIA O.
Send Message
Share Review
Report Review

Great flag
April 14, 2023

Ordered a 2' x 3' American flag. It came very quickly & the flag is excellent quality, and made in USA. Just what I wanted.

Date of experience: March 15, 2023
Rhode Island
2 reviews
0 helpful votes
Follow Barbara J.
Unfollow Barbara J.
Send Message
Share Review
Report Review

OK
April 14, 2023

OK I had no problems. I ordered it on line. It had a delay on the delivery but that was not a problem for me.

Date of experience: March 15, 2023
Georgia
1 review
0 helpful votes
Follow SANDRA V.
Unfollow SANDRA V.
Send Message
Share Review
Report Review

Flag
April 14, 2023

Easy to navigate on site and good selection of products.

Date of experience: March 15, 2023
Missouri
1 review
0 helpful votes
Follow MARY V.
Unfollow MARY V.
Send Message
Share Review
Report Review

Flags for Senate Grove Church
April 13, 2023

I had a bit of a problem with the website flipping back and forth to get two different kinds of flags ordered and it took longer than it should have.

Date of experience: March 14, 2023
Massachusetts
1 review
1 helpful vote
Follow CHARLES V.
Unfollow CHARLES V.
Send Message
Share Review
Report Review

Great flag!
April 13, 2023

I got my flag soon after I ordered it. Great quality and it is flying proudly at my house!

Date of experience: March 14, 2023
Georgia
1 review
0 helpful votes
Follow PATRICK L.
Unfollow PATRICK L.
Send Message
Share Review
Report Review

Seton Catholic, Myrtle Beach, SC
April 13, 2023

I was looking for a U.S. Flag that could withstand the wind in the Carolina Forest area in f Myrtle Beach. The website was easy to use and the purchase experience was simple.

Date of experience: March 14, 2023
North Carolina
2 reviews
0 helpful votes
Follow Bob Z.
Unfollow Bob Z.
Send Message
Share Review
Report Review

Old Glory
April 13, 2023
Updated review

Everything was easy! I looked on line and placed my order and other than taking so long for it to arrive I was pleased.

Date of experience: March 14, 2023

Awesome everything was easy
March 30, 2023
Previous review

Awesome everything was easy

Date of experience: February 28, 2023
Texas
1 review
0 helpful votes
Follow HOMER C.
Unfollow HOMER C.
Send Message
Share Review
Report Review

Great Product with Great Service!
April 13, 2023

Service from start to finish was excellent. Our order was delivered right on time.

Date of experience: March 14, 2023
Arizona
1 review
0 helpful votes
Follow CHUCK S.
Unfollow CHUCK S.
Send Message
Share Review
Report Review

Shriners Hospitals
April 13, 2023

Easy to use. The order was handled right away and delivered as I asked them to be, on time.

Date of experience: March 14, 2023
Texas
2 reviews
0 helpful votes
Follow Andrea T.
Unfollow Andrea T.
Send Message
Share Review
Report Review

United states/Ukranian flag
April 13, 2023

Excellent Product. Heavy duty. Should withstand coastal weather for quite some time.

Date of experience: March 14, 2023
Texas
1 review
0 helpful votes
Follow John I.
Unfollow John I.
Send Message
Share Review
Report Review

Good deal with a good price
April 13, 2023

Order was placed without a problem and delivered ahead of the delivery date given, great service! The product is top notch.

Date of experience: March 14, 2023
Illinois
1 review
0 helpful votes
Follow JAMES E.
Unfollow JAMES E.
Send Message
Share Review
Report Review

Okay
April 13, 2023

Not much info re: standards or guar. Did arrive fast...

Date of experience: March 14, 2023
Louisiana
1 review
0 helpful votes
Follow TERRY D.
Unfollow TERRY D.
Send Message
Share Review
Report Review

Beautifully crafted!
April 13, 2023

I was immensely pleased with my flag when it arrived. It seems to be very well made and the fabric and colors are rich and vivid.

Date of experience: March 14, 2023
Missouri
1 review
0 helpful votes
Follow SYLVIA W.
Unfollow SYLVIA W.
Send Message
Share Review
Report Review

Garden Flag!
April 13, 2023

Easy to order and arrived quickly. It was exactly as described, quality material. I love it!

Date of experience: March 14, 2023
Missouri
1 review
0 helpful votes
Follow JILL B.
Unfollow JILL B.
Send Message
Share Review
Report Review

Great little flags.
April 13, 2023

I ordered these but my son wanted the other ones for his tractors, so I placed another order and want a refund on the first ones. Thanks.

Date of experience: March 14, 2023
California
1 review
0 helpful votes
Follow ANNIE A.
Unfollow ANNIE A.
Send Message
Share Review
Report Review

Order Delivered
April 13, 2023

Website was easy to use when ordering. Will order again from US Flag Store when needed.

Date of experience: March 14, 2023