United States Flag Store
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United States Flag StoreReviews 8,547

4.8

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
Sponsored message from United States Flag Store
One of the oldest flag retailers online.
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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
548
value
362
shipping
361
returns
16
quality
3,121
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Wisconsin
1 review
0 helpful votes
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USA and State of Ohio flags
April 16, 2023

Both of the flags I ordered came in within 10 days and were just as I expected. Now they are looking great and flying high!

Date of experience: March 17, 2023
New York
1 review
0 helpful votes
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Delivery was on time
April 15, 2023
Updated review

Only place I order flags from. Package was secure.
Delivery was on time.

Date of experience: March 16, 2023

Only place I order flags from
April 1, 2023
Previous review

Only place I order flags from

Date of experience: March 2, 2023
Pennsylvania
1 review
0 helpful votes
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Great Flags
April 15, 2023

I order these flags every year. They hold up great!

Date of experience: March 16, 2023
Texas
1 review
0 helpful votes
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US Flag Purchase
April 15, 2023

The Flag was Quick & Easy to order. I am very happy.

Date of experience: March 16, 2023
Illinois
1 review
0 helpful votes
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2 days
April 15, 2023

I received the flag on a Saturday afternoon. It was hung Sunday morning and by Monday afternoon the stitching was coming undone.

Date of experience: March 16, 2023
New York
1 review
0 helpful votes
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Quick and easy ordering, prompt delivery and nice product

Date of experience: March 16, 2023
Pennsylvania
1 review
0 helpful votes
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N/A
April 15, 2023

My brother-in-law placed this order. I do not have a computer.

Date of experience: March 16, 2023
Illinois
1 review
0 helpful votes
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Merica AF
April 15, 2023

Well so far so good. I fly a flag outside 365. Have to replace them about every 6 months. I'll have a better ideal come the 6 month mark to which I would gladly re-evaluate. The look and apparent craftsmanship is better than any I've previously got so we will see.

Date of experience: March 16, 2023
Indiana
1 review
0 helpful votes
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I received my order in a timely manner and it was of high quality and just what I ordered. Thanks I'll be doing business with you again.

Date of experience: March 16, 2023
Wisconsin
1 review
0 helpful votes
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Fast service
April 15, 2023

Ordered a flag, and delivery was very timely. Good product also.

Date of experience: March 16, 2023
Washington
1 review
0 helpful votes
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Excellent product
April 15, 2023

Easy site to navigate and order product. Item was exactly what I was looking for.

Date of experience: March 16, 2023
Washington
1 review
0 helpful votes
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Navy Flag
April 15, 2023

Previous experience with this product prompted me to order a replacement. The Navy flag and the U.S. flags that I ordered last year have been of high quality.

Date of experience: March 16, 2023
Colorado
1 review
0 helpful votes
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Mr
April 15, 2023

Great experience, friendly staff. United States Flag Store worked with me to upload our tax exempt info to order indoor flag sets.

Date of experience: March 16, 2023
Kansas
1 review
0 helpful votes
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Flag and Certificate Shadow Box
April 14, 2023

It shipped fast and I am very happy with how it turned out!

Date of experience: March 15, 2023
Texas
3 reviews
0 helpful votes
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...
April 14, 2023

...

Date of experience: March 15, 2023
Minnesota
1 review
0 helpful votes
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Very easy to place an order
April 14, 2023

Product looks very well built I not put up yet due to bad weather.

Date of experience: March 15, 2023
New Jersey
1 review
0 helpful votes
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Customer Service
April 14, 2023

I found their service fast and reliable with excellent products

Date of experience: March 15, 2023
Pennsylvania
1 review
0 helpful votes
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Service
April 14, 2023

Service was excellent and product met all expectations.

Date of experience: March 15, 2023
Georgia
1 review
0 helpful votes
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Headstone wreath holders
April 14, 2023

The customer service representative was very knowledgeable and courteous and answered all of my questions.

Date of experience: March 15, 2023
Oregon
1 review
0 helpful votes
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Excellence
April 14, 2023

The flags we ordered came shipped neatly and they are in great shape! Very satisfied with the purchase from your website and we will be ordering again when we need more.

Date of experience: March 15, 2023