United States Flag Store
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United States Flag StoreReviews 8,544

4.8

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
Sponsored message from United States Flag Store
One of the oldest flag retailers online.
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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
548
value
362
shipping
361
returns
16
quality
3,121
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48,590 reviews
Texas
2 reviews
0 helpful votes
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On time
May 24, 2023

Good, fast delivery. Good product. Looks and feels like quality material.

Date of experience: April 24, 2023
Iowa
2 reviews
0 helpful votes
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Beautiful flag
May 24, 2023

The flag arrived in a short time. Love the texture of the fabric

Date of experience: April 24, 2023
Washington
1 review
0 helpful votes
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Flag pin
May 24, 2023

Quality craftsmanship and a great selection. Can't beat that it's made in American by Americans.
I wear this proudly on my jacket.

Date of experience: April 24, 2023
New York
1 review
0 helpful votes
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Experience
May 24, 2023

Great product great price fast delivery last a long time

Date of experience: April 24, 2023
Pennsylvania
1 review
0 helpful votes
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Quick, inexpensive, durable
May 23, 2023

Good quality, long lasting and inexpensive. I appreciate the variety of choices.

Date of experience: April 23, 2023
Idaho
1 review
0 helpful votes
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You are obnoxious
May 23, 2023

I found the experience was fine, until I started getting nagged about rating my experience, now it is less than satisfactory.

Date of experience: April 23, 2023
Massachusetts
1 review
0 helpful votes
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Nice quality flags.
May 23, 2023

Ordered 2 flags. They are of good quality and we're delivered promptly.

Date of experience: April 23, 2023
Wisconsin
1 review
0 helpful votes
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Service
May 23, 2023

Great products, but hard to get info. Where my order was and when it was going to be delivered..

Date of experience: April 23, 2023
Georgia
1 review
0 helpful votes
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It blows in the wind
May 23, 2023

It's a flag. It gets on a pole. Wind blows it. When the wind doesn't blow, it hangs there. The quality of this flag is excellent and does as I have described.

Date of experience: April 23, 2023
Texas
1 review
0 helpful votes
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The good and the bad
May 23, 2023

Great product but, in my opinion, slow delivery. Perhaps the Flag Store would provide customers options for delivery from quickest to slowest with prices for each option.

Date of experience: April 23, 2023
New Mexico
1 review
0 helpful votes
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Fast, precise and just hat we were looking for. There will be more orders from your business.

Date of experience: April 22, 2023
Indiana
1 review
0 helpful votes
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Linda Withrow
May 22, 2023

Was easy to order and happy to see that they are American made

Date of experience: April 22, 2023
South Carolina
1 review
0 helpful votes
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Thanks
May 22, 2023

Very easy and efficient- delivered when expected and products good

Date of experience: April 22, 2023
New Jersey
1 review
0 helpful votes
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Irish Flags
May 22, 2023

All Good. However, When I Ordered Wasn't Sure You Received My Order Until You Confirmed It 36 Hours Later.
Great Flags Overall.

Date of experience: April 22, 2023
Ohio
1 review
0 helpful votes
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My flag colors ran
May 22, 2023

Beautiful flag, but when it rained here in Ohio the red color ran into the white. I did not expect that. Was there a warning that this would happen in the rain?

Date of experience: April 22, 2023
Florida
1 review
0 helpful votes
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Nice set up!
May 22, 2023

The spinner Poles are the way to go. The flags color is vibrant. The bronze hardware is great. All made in the USA. Very pleased as always

Date of experience: April 22, 2023
Ohio
1 review
0 helpful votes
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No body has gotten back with me on the flag that is already torn. The flag has not been up for a month.

Date of experience: April 22, 2023
Tennessee
1 review
0 helpful votes
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100% Satisfaction
May 21, 2023

Very easy purchase online, tracking was spot on and delivered in a timely manner. Product quality is second to none and will order again and recommend to our friends, family and neighbors.

Date of experience: April 21, 2023
South Carolina
1 review
0 helpful votes
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I am Vice President Of the Pelzer Heritage Commission in Pelzer, S.C. The flag was placed on a old flag pole that was put up in a old mill parking lot. The flag pole was put there in 1941. We refurbished the flag pole and put a light on it. The people in this old mill village are proud of this old glory flying again. We are a 501c-3 non-profit organization.

Date of experience: April 21, 2023
Georgia
1 review
0 helpful votes
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Did good. I realized I needed to edit my address at review of order. It would not let me edit from that screen. Went back to may account to edit and save, and the changes didn't show up in my cart. It allowed me to edit from the first cart screen.

Date of experience: April 21, 2023