Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Ordered a 3x6' fan. The fan that arrived was 8 inches short, and the top seam was not canvas like advertised. Wanted to return and sales people say they don't give refunds. This is incredible- you send me an item that is smaller than advertised and not the quality that was advertised and now you expect me to pa for shipping to return it. That is the worst customer service I have ever experienced.
I was able to order the flags and talk to a representative about being tax-exempt for our church and how to do that. Everything went very smoothly and the flags arrived quickly.
The order came quickly and correct and were excellent quality for the price.
The site was easy to navigate, prices clearly listed and flags clearly displayed.
I really like this site for the american flag selections and good prices.
Good place for small 4 inch foreign flags. Good for flower pots
Shopping and placing the order was a quick and easy process. The flags were delivered much quicker than I expected.
Hi The flag was just what my husband wanted.Very nicely made.
I Live in a small apartment and I can always find what I'm looking for to hang on my patio
Very informative on the right flag to order for our use,thank you
Shopping was great. However the shipping experience left something to be desired. Package spent a week at the Post Office before it was delivered a day late.
Excellent informative Helpful The lady went the extra mile to get me specification information
It's a easy process to follow for ordering flags. Good quality and the price was fair.
Fast service, merchandise ordered was merchandise received, sturdy and long lasting products
Pleased with my transaction and pleased with my purchase. Smooth transaction and had what I needed.
High quality flags. Large order, fast shipping. Inexpensive
User friendly web site and easy checkout. When delivered, we were very pleased with the flag.
Excellent quality flagpole. Delivery was great!
Raised the pole, just in time for Memorial Day.
Thanks again
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri