From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We do business with United States Flag because they have the flag parts we need to service our customers. Quick turnaround, great customer service, and on hand products make working with them a good experience.
There was an issue with the address I used. The company called me, we had a wonderful chat and was able to fix it. I thought that was worth mentioning:-)
Great service and the flag is very nice and Thank you for your service in making this a good experience.
I orders a flag, pole and hardware. They came in but the holder was broken. I just got the replacement today which seems like a very long ship time.
All went well! Order was placed, accepted, shipped, and received within a few days.
Great workmanship, Many items to choose from, easy and quick accessibility. Would highly recommend and purchase again
Easy to install And looked very nice blowing in the wind.
Received my order in one piece. Flags are of high quality and hold well to the pole that they are attached to.
I ordered the wrong size flag and between the restock and postage fees it would cost more to return it than a replacement flag costs.
Good customer service experience! Fast service, quality purchase!
Over all great, initially the manufacturer could not honor the order so the flag store found someone else & was able to get the order through
The bereavement items I ordered were exactly what I was looking for. These items being on sale just made it that much more perfect. Glad I get updated emails from the United States Flag Store.
Great product at great price. Quick delivery. Excellent customer service.
Quick and easy on-line experience. Would order from you again.
This flag was purchased for my church. The church is located in a very windy area This flag seems to be of very good quality and made for high wind areas. Time will only tell.
We received two floor stands in our order– Metallic Gold Super Tough Brand. One was very poorly painted, finished with globs and runs. We contacted the company and had to take pictures and ship it back to receive a replacement. The quality of the flags is ok. The fringe is a little cheaply made compared to flags I've had in the past. The quality of the flagpoles we ordered was very good. They were the 8ft. Oak, indoor.
I ordered 2 patriotic buntings for my windows. Product is very nice. My only complaint is that I, initially, get tracking information, but product arrived in a timely manner.
Great so far.Easy shopping experience.this time.Will shop here again.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members