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Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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Easy to order on line. Received item very quickly; one day ahead of date projected.
I ordered a flag and flag pole a few days before the 4th of July with a promise date of 10 days after the 4th. The Flag Store obviously recognized my need for it by the 4th because. To my delight, the package showed up 2 days before the 4th and I was able to proudly hoist the Colors on Independence Day. Thanks, Flag Store!
Ordering was straightforward and easy. Product was received quickly, and the gentleman who takes care of putting our flags up commented that it was a really nice looking and great quality flag. Thank you!
The flag was too big for my 25 foot pole with 2 flags of the same size. We also fly a Norweigian flag on the same pole. I returned your flag wanting to exchange for a 2x3 foot flag. I've not yet heard back on your receiving the return.
Thank you Lloyd Dorman
I was shopping for U.S.A. made flags. Our flags should only be made in the U.S.A. I received my order and the box has printed in bold letters, made in Vietnam. I was very disappointed to see that 1. False advertising 2. Our distributors have to rely on other countries for our U.S. Flags. 3. I ordered through you because I wanted only U.S. made flags.
Thank you for your review Charlene. I have sent you an email regarding this matter.
I do wish the flags had been made in America, but not much is these days.
Other than that, everything was perfect!
Good communication, fast shipping. Have not had long so cannot give much of a review but so far all seems sturdy upon inspection
It was just what we needed...Thank You. Our other one was damaged and this one is perfect.
I received my flag in a timely fashion.The flag was well-made from good material.
Contacted and ordered rotating rings for 1.25 inch flag pole. Received product fast. Customer Service was courteous and professional. Provided solution and recommended product to fix problem of flag getting stuck on pole, and not rotating.
I got my flags sooner than expected.
If you are looking for great quality flags this is the place.
We received our new 4' X 6' American flag and are very pleased with the quality and look!
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Exactly the Flag I ordered and was received very timely.
Thank you,
Kim
Your store had what I needed without buying the whole flag and pole. I couldn't locate a holder anywhere but you had it.
Easy to get around the site good prices fast shipping.
I have always wanted to get a bigger flag for my front yard and I finally got it. It looks perfect
Some time ago the Eagle Scott's made a flower area and sitting with a flagpole that has the Wisconsin flag. The flag was getting worn so the activity department replace this flag. Very well made, good martial. The flagpole is by a lake, so the wind does get strong. This flag will not get ripped a part for a very long time from the wind.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Thank you for your review Lloyd. We are sorry that you have some issues. Please contact our customer service at 877-732-2458 so that they can assist you. We are here M-F 8-5EST.