United States Flag Store
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United States Flag StoreReviews 8,548

4.8

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
Sponsored message from United States Flag Store
One of the oldest flag retailers online.
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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
548
value
362
shipping
361
returns
16
quality
3,121
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California
1 review
0 helpful votes
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On line ordering
August 9, 2023

Easy to order on line. Received item very quickly; one day ahead of date projected.

Date of experience: August 8, 2023
Virginia
1 review
0 helpful votes
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Grateful Surprise
August 9, 2023

I ordered a flag and flag pole a few days before the 4th of July with a promise date of 10 days after the 4th. The Flag Store obviously recognized my need for it by the 4th because. To my delight, the package showed up 2 days before the 4th and I was able to proudly hoist the Colors on Independence Day. Thanks, Flag Store!

Date of experience: August 8, 2023
Wisconsin
1 review
0 helpful votes
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Ordering was straightforward and easy. Product was received quickly, and the gentleman who takes care of putting our flags up commented that it was a really nice looking and great quality flag. Thank you!

Date of experience: August 8, 2023
Idaho
1 review
0 helpful votes
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Flag returned
August 9, 2023

The flag was too big for my 25 foot pole with 2 flags of the same size. We also fly a Norweigian flag on the same pole. I returned your flag wanting to exchange for a 2x3 foot flag. I've not yet heard back on your receiving the return.
Thank you Lloyd Dorman

Date of experience: August 8, 2023
Andrea O. United States Flag Store Rep
over a year old

Thank you for your review Lloyd. We are sorry that you have some issues. Please contact our customer service at 877-732-2458 so that they can assist you. We are here M-F 8-5EST.

Pennsylvania
1 review
0 helpful votes
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Mislead
August 8, 2023

I was shopping for U.S.A. made flags. Our flags should only be made in the U.S.A. I received my order and the box has printed in bold letters, made in Vietnam. I was very disappointed to see that 1. False advertising 2. Our distributors have to rely on other countries for our U.S. Flags. 3. I ordered through you because I wanted only U.S. made flags.

Date of experience: August 8, 2023
Andrea O. United States Flag Store Rep
over a year old

Thank you for your review Charlene. I have sent you an email regarding this matter.

Oklahoma
1 review
0 helpful votes
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Good company!
August 8, 2023

I do wish the flags had been made in America, but not much is these days.
Other than that, everything was perfect!

Date of experience: August 7, 2023
New Jersey
1 review
0 helpful votes
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So far So good
August 8, 2023

Good communication, fast shipping. Have not had long so cannot give much of a review but so far all seems sturdy upon inspection

Date of experience: August 7, 2023
Florida
2 reviews
0 helpful votes
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Interior Oak Flag Pole
August 8, 2023

It was just what we needed...Thank You. Our other one was damaged and this one is perfect.

Date of experience: August 7, 2023
Texas
1 review
0 helpful votes
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United States Flag Store
August 8, 2023

I received my flag in a timely fashion.The flag was well-made from good material.

Date of experience: August 7, 2023
California
1 review
0 helpful votes
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Customer Service
August 8, 2023

Contacted and ordered rotating rings for 1.25 inch flag pole. Received product fast. Customer Service was courteous and professional. Provided solution and recommended product to fix problem of flag getting stuck on pole, and not rotating.

Date of experience: August 7, 2023
Utah
1 review
0 helpful votes
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Great quality flags.
August 8, 2023

I got my flags sooner than expected.
If you are looking for great quality flags this is the place.

Date of experience: August 7, 2023
1 review
0 helpful votes
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Stone Oak Retirement
August 8, 2023

We received our new 4' X 6' American flag and are very pleased with the quality and look!

Date of experience: August 7, 2023
Florida
1 review
0 helpful votes
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Flag
August 8, 2023

Good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good

Date of experience: August 7, 2023
California
1 review
0 helpful votes
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BDVWA
August 8, 2023

Exactly the Flag I ordered and was received very timely.
Thank you,
Kim

Date of experience: August 7, 2023
Illinois
1 review
0 helpful votes
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Received
August 7, 2023

We received this item and it worked fine. Not much more to say.

Date of experience: August 7, 2023
New York
1 review
0 helpful votes
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Just what I was.looking for
August 7, 2023

Your store had what I needed without buying the whole flag and pole. I couldn't locate a holder anywhere but you had it.

Date of experience: August 6, 2023
New York
1 review
0 helpful votes
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It is a great site
August 7, 2023

Easy to get around the site good prices fast shipping.

Date of experience: August 5, 2023
Florida
1 review
0 helpful votes
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Great Quality Flag
August 7, 2023

I have always wanted to get a bigger flag for my front yard and I finally got it. It looks perfect

Date of experience: August 4, 2023
Louisiana
1 review
0 helpful votes
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Flag
August 7, 2023

We ordered the wrong size on the confederate flag we will bake another order at an later date
We r happy with the America Flag

Date of experience: August 4, 2023
Wisconsin
1 review
0 helpful votes
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Some time ago the Eagle Scott's made a flower area and sitting with a flagpole that has the Wisconsin flag. The flag was getting worn so the activity department replace this flag. Very well made, good martial. The flagpole is by a lake, so the wind does get strong. This flag will not get ripped a part for a very long time from the wind.

Date of experience: August 4, 2023