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Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Thank you for the quick shipment. Very viv=brant colors... but a bit more see thru than the similar flag I purchases before. Figures crossed on durability.
I was able to find what I needed online and everything was send out fast
Our cemetary has a beautiful Parade of Flags around the cemetary on Memorial Day. I wanted to include my dad who was in the Cavalry Army years ago and my foster daughter's dad who was in the Navy. I took them to the cemetary who will present them next Memorial Day. I ordered as they suggested.
Quick service Just as advertised. Many options for what I was looking for! Will buy from again. Thanks!
When needed they contacted me and helped me with everything to get what I ordered
It was so easy to order, and shipping was very quick. Had the wrong date on the plaque but they immediately took care of it. If I ever needed anything. This would be the place. My husband would have been proud of what I received. The flag case and plaque were awesome. Thank you.
We ordered a flag display case for our late great grandfather who served in WW2 and Korea. He recently passed away at the age of 102 years old so we wanted to honor him with a nice case for his burial flag. I searched for a high quality case that was made in the US and this one was perfect. Fast shipping and great quality.
Easy ordering. Appreciate notifications during shipping process.
I ordered my flag got here just in time, always good orders and good customer service
Ordering and delivery easy. Waiting to use the holder once stone arrives.
I used the chat assistance feature and was matched to the appropriate flag for our needs. Our organization was impressed with the quality of the flag. Thank you!
Got it when promised! Looks great and easy to install!
Average- I am not entering 50 characters because I have said all I want to say. The product (falgs were below my expectations.
Thank you, we received the order in a timely manner
The personalized name plate was missing but, was quickly replaced and everything looks great!
Can be a challenge. Can't get a cart total w/o the tax when checking out but usually comes on the invoice. Which I guess is ok as long as we arent charged.
The American Flags are made in the USA (as they should be), there seem to be other parts that come from China, but that is what it is. The price is reasonable, and the products are good quality. Very happy with the real metal toppers.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review William. We are sorry that the products did not meet you expectations. Please contact our team of customer service agents for assistance M-F 8-5 EST at 877-732-2458.