United States Flag Store
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business logo of United States Flag Store

United States Flag StoreReviews 8,550

4.8

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
Sponsored message from United States Flag Store
One of the oldest flag retailers online.
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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
548
value
362
shipping
361
returns
16
quality
3,121
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48,590 reviews

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California
1 review
0 helpful votes
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Smooth purchase but average quality.
September 12, 2023

The transaction and delivery was smooth but the built quality of the Flag is average.

Date of experience: September 8, 2023
Texas
1 review
0 helpful votes
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It was good
September 12, 2023

The flags and pricing were great. The shipping was weird. It was a combination of UPS followed by USPS. The tracking number provided only allowed tracking for the UPS part of the journey. After the post office gets it there is no longer any way to track the package.

Date of experience: September 8, 2023
Andrea O. United States Flag Store Rep
over a year old

Thank you for your review. Our Best Rate shipping is either UPS ground or if a small parcel it is sent via Mail Innovations. If you use the USPS on UPS tracking it will provide you the details. If you are still in need of assistance please call us at 877-732-2458.

France
2 reviews
0 helpful votes
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Good products
September 12, 2023

We use these flags from this website to decorate our neighborhood for various holidays throughout the year. They are durable and withstand the weather conditions exceptionally well. Additionally, they create a stunning display when showcased.

Date of experience: September 8, 2023
North Carolina
1 review
0 helpful votes
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Just as I ordered.
September 12, 2023

My flags arrived on time and as pictured in the advertisement.

Date of experience: September 8, 2023
Florida
2 reviews
0 helpful votes
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Perfect
September 12, 2023

It's perfect! Can't wait to see it fly. God Bless America

Date of experience: September 8, 2023
Indiana
1 review
0 helpful votes
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Experience with US Flag Store
September 8, 2023

Good. Only things disappointing were - you had no 3-hole weighted flag stand for the desk; and you had no 4" x 6" firefighter flag. Otherwise, everything was fine.

Date of experience: September 7, 2023
California
1 review
0 helpful votes
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Flags Recieved
September 8, 2023

Very good quality in my order. I am hoping they will last a good amount of time?

Date of experience: September 7, 2023
California
1 review
0 helpful votes
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Good service
September 8, 2023
Updated review

Used many times Good products They honored a mistake I made when I did not apply the discount code until about 5 minutes after order was placed.

Date of experience: September 7, 2023
Andrea O. United States Flag Store Rep
over a year old

Thank you for your continued business Bill!


Good product
March 22, 2023
Previous review

Easy to order POOR tracking. Company they use for tracking is POOR

Date of experience: February 20, 2023
New York
1 review
0 helpful votes
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It was great
September 8, 2023

I will recommend you to others. However, I do not want to bothered with feedback questions.

Date of experience: September 7, 2023
District of Columbia
1 review
0 helpful votes
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World Flags purchase
September 8, 2023

A very smooth purchase and a very satisfied customer!

Date of experience: September 7, 2023
Ohio
1 review
0 helpful votes
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Happy Brother!
September 8, 2023
Updated review

I checked things out, made my order out, and got what I wanted.

Date of experience: September 7, 2023
Andrea O. United States Flag Store Rep
over a year old

Thank you for your continued business Gary!


Thank you
March 18, 2021
Previous review

Thank you

Date of experience: March 17, 2021
Pennsylvania
3 reviews
0 helpful votes
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Great Site
September 8, 2023

Easy to use, easy to get around in. Good place to shop

Date of experience: September 7, 2023
Maryland
1 review
0 helpful votes
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Order shipment
September 8, 2023

It was wonderful - it was a very easy process. The product was great quality - a very good value!

Date of experience: September 7, 2023
Illinois
1 review
0 helpful votes
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Repeat customer
September 8, 2023

Orders are always delivered faster than expected and the quality of the products is great! Most recent order arrived in a seriously compromised box. The box was mangled and had actually come open, but miraculously the flags inside were all there and completely fine.

Date of experience: September 7, 2023
Andrea O. United States Flag Store Rep
over a year old

Thank you for your continued business Suzanne!

Texas
1 review
0 helpful votes
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Excellent Service
September 8, 2023

Needed a flag and received great service very quickly.

Date of experience: September 7, 2023
Florida
1 review
0 helpful votes
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Disappointed in small flags
September 8, 2023

Service was fine...product not what I expected. Will not order again

Date of experience: September 7, 2023
Andrea O. United States Flag Store Rep
over a year old

Thank you for your review Jeanne. We are sorry that you did not like the flags.

California
1 review
0 helpful votes
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Satisfied Customer
September 8, 2023

Order, Delivery and Quality very well done! Thank You

Date of experience: September 7, 2023
Georgia
1 review
0 helpful votes
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Will not hold up in the wind along the coast where I live

Date of experience: September 7, 2023
Andrea O. United States Flag Store Rep
over a year old

Thank you for your review. Nylon flags are not meant for coastal areas or areas with high wind. If you purchase a new flag moving forward you will want to purchase a polyester flag with a finish such as Koralex.

Virginia
1 review
0 helpful votes
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Accomplished superbly
September 8, 2023

I ordered online and it arrived promptly. I am delighted with the symbolism and the beauty of it.

Date of experience: September 7, 2023
New Jersey
1 review
0 helpful votes
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Great quality!
September 8, 2023

Great quality! Just what I wanted! Attention to detail and quality is why I will never shop for flags anywhere else.

Date of experience: September 6, 2023