Unimeal has a rating of 3.3 stars from 235 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Unimeal most frequently mention support team, fitness journey and progress tracking. Unimeal ranks 1st among Fitness Equipment sites.
Was charged for 3 month subscription that I did not agree to. Contacted support to ask for a refund immediately after money was taken, and they refused. All they can say is that I must have agreed to the terms, they can't provide any single proof that i actually subscribed.
They sent me a receipt claiming i subscribed but I did not.
Looking online, I can now see so so many people have had the same experience. This company should be reported.
I signed up for this today. Within 15 minutes, I cancelled the subscription because the content was rubbish and didn't apply to Asian type of diet. They were very very ambiguous with their marketing. I also realized there's recurring fee which was not mentioned at all. Contacted their support and they refuse to refund. They said my request does not fall under their allowed criteria or condition. Seriously 15 minute into it and this is not an allowed case then no cases will be allowed for refund. This is how they scam people.
Founder is a chap that can literally be my son. He needs to be shamed Nakul Kapur at https://www.linkedin.com/in/-nakulkapur-?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_app
Scam. Charges money that is never discloses. Any reply back to them is a 'you do not meet the term etc'. No refund. But we are completely transparent. Oh by the way, their company is based in Cyprus, so a shell company. Do not subscribe
I subscribed to Unimeal for their diet program for one month and paid the initial subscription fee. Since I only wanted to use the service for one month, I unsubscribed immediately after signing up.
However, I was shocked to discover that after the first month, an additional £85.36 was taken from my account. When I contacted customer service, I was informed that this was for a "consultancy service" I had unknowingly subscribed to. At no point during the sign-up process was this made clear to me, nor was I informed that this service required a separate cancellation.
When I requested a refund, my request was flatly refused, with the company citing their terms and conditions. This feels like a deliberate tactic to mislead customers into paying for services they did not knowingly consent to.
Unimeal's lack of transparency and refusal to refund unauthorized charges is unacceptable. I strongly advise others to avoid this service unless you are prepared to thoroughly investigate their fine print and risk unexpected charges.
I hope this review helps others avoid the frustrating experience I've had.
ZERO stars. I cannot believe that Google allows scammers to have apps that steal money from people's bank accounts without their consent! This is fraud. They take way more than what is expected. 117 euros was deducted from my account for something that should have costed 31 euros for a three month period. It isn't even a real business. Their "staff" copies and pastes the same message over and over. This company is going to get shut down one way or another.
Scammers!
They took out initial £30, within seconds they took out £83 with no explanation, and will not give refund.
Don't go anywhere near them!
Hello! 🙌🏻 We sincerely apologize for the confusion and frustration you've experienced. We operate with integrity, and all payments are fully authorized. We’ve already contacted you to assist with this matter and are waiting for your response. Thank you for your patience, and we’re here to help!
Update: yes they replied and no refund given because I didn't say I didn't like the product! So they can charge over $100 and because I didn't say I didn't like it they get $100 free. I never even used the app!
This scam app. Has stolen my money, they follow the " Hit and Run" methodology in taking the money of people.
I never used their app, yet they insist on keeping the money they took from my credit Card
I wonder how to sue them
Very Trashy kind of mentality,
I highly NOT recommend this company or APP
Do not use this company. You will be wondering why the $14 monthly service you agreed to has been charging you +$100 and they will refuse to refund any of it. Actually, use them. You'll probably end up making a ton of money in the class action civil lawsuit that they will inevitably get themselves into.
Unimeal is nothing but a den of deceit and deception! They sneakily charged me an exorbitant amount without my consent and have the audacity to ignore my emails. Their lack of customer support is a testament to their contempt for their customers. This company is a disgrace to the business world, preying on unsuspecting individuals with their false promises and shady practices. Shame on Unimeal for their disgusting behavior! Stay far away from these fraudsters!
Worst app you can imagine!
When trying to bakance tour diet, it's only natural that there will be slips in a diet - this app does not have any snack options in the list to track the slip ups.
Manual adding is terrible, customer support is disengaged, dropping the refund policies without finding a proper refund solution. Please don't get a subscription, their marketing is deceptive.
I am absolutely disgusted by the support from this company. I cancelled my subscription on the 15/4/2024 but they had already taken the money off my account that day for £47.99 and are refusing to refund me the money, they will give me 3 months free but I don't want the app I want my money back so I can pay my bills but no they are not. I would recommend be very aware when going ahead with this company.
Frauds is all I can say about unimeal! I was not impressed after downloading the app ( it's definitely not worth a penny, let alone what they actually charge you)! I canceled my subscription but they still pulled $69.99 out of my bank account and have refused to answer any of my emails! Highly recommend steering clear of them, if I could give it 0 stars I would!
You pick options that you think you will just get more information about what they offer but they charge your bank, I've had 6 payments taken from my bank account, they refuse to refund and then reply to negative reviews with some crap about how sorry they are that your unhappy and to contact them, already have contacted the scam artists and now my bank are dealing with their fraudulent transactions, they also make a note of how they are not all of the avouce when they respond to negative reviews.
Do not sign up! They will steal your money. They sign you up for $19.00 and then are suddenly charged $59.00 with no explanation as to why, or how long this subscription is valid for.
DISGUSTING! Misleading and theft! 100% Theft!
They claim you can get a refund... but this is impossible as you will "conveniently" not meet the refund requirements.
It is a scam. Never trust them and download the app. They charged me a lot fo money in one night without asking me.
Madmuscluse is their another app, even though you never heard about it, suddenly you will be charged by this app as well.
Stay away from this cyber criminals.
Unimeal promises you easy wall Pilates workouts and that is not the case! Almost 60 years old and had me attempting to do wall planks on my elbows! I said beginner when signing up and in no way we're these exercises for beginners. And the recipes are just bland throw together meals that any teenager could put together. They claim a money back guarantee but do not honor it unless you go through 14 days of the plan….but how can you if exercises are too difficult. So no refunds AND you may also be charged on your credit card for a foreign transaction fee. This app and the program is garbage!
After reading the reviews I just realized that I experienced a similar thing. Charged three times without even receiving access to the app. It's asking me to pay again after I haven't even used it. How was I charged three times when the payments kept declining. I would like to get a refund.
I'm not working now plus I have a new born so every dollar counts and then to be scammed like this is painful
I thought I was getting something to help me but instead took advantage of me.
They ask a series of caring questions solely to get you into a subscription.
The price will then change! 🤬
My $10.50/mo immediately went to almost $50 for the next month. All in USD!
It's almost impossible to find out how to cancel. Took me two days.
Even then they do not accept it as a cxx, instead offering 2 mo. Free. Even though I did not click on that offer I still wonder the status of my cancallation.
This was through Paypal, so it's not even as if I can cxx CC and escape that way.
(Depends where you look on their site they are in Gibraltar or Beirut!)
Sitejabber unable to upload my screenshots.
This is a HORRIBLE app. You could find better content free with a quick Google search. The cost is atrocious and the content is not good. Customer Service is horrible and they don't care about anything but getting your money. Avoid, avoid, avoid.
Answer: There's no way to contact except through email. They are very rude. I call SCAM
Answer: Not hard. But you are sole relying on email to reach them. They can choose to ignore you too.
Answer: They cream you but by bit. No mention of recurrence but they are going to bill you monthly basis.
Hello! We’re very sorry to hear about your experience. Please rest assured that we aim to make all subscription details and payment terms as transparent as possible during the sign-up process. Unimeal operates as a subscription-based service, and all charges are shown before confirmation. We’ve already contacted you and are currently awaiting your response so we can properly look into your case and offer support.