• Unimeal

Unimeal

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Overview

Unimeal has a rating of 1.24 stars from 98 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Unimeal most frequently mention credit card, customer service, and fine print problems. Unimeal ranks 103rd among Fitness Equipment sites.

  • Service
    63
  • Value
    62
  • Shipping
    25
  • Returns
    54
  • Quality
    53
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
81
18
See all photos
How would you rate Unimeal?
Top Positive Review

“I liked Unimeal because it is simple”

Anna G.
6/17/22

Unimeal helped me to make my everyday routine more structured - readymade short workouts, exact time of meals (which I choose myself) and shopping list for grocery stores. When I didn't have time for shopping, I gave it to my husband so I could follow the plan anyway. My family supported me; they liked a couple of recipes so much that they asked me to cook them for dinner several times!

Top Critical Review

“Don't get this app”

Fabiola B.
2/21/24

I got the app to try for one month, I paid $25. That's ok! Then, I received the receipt for $ 25 but I checked my credit card and there are two other charges for things that I got it without knowing. I requested the refund within the next 24 hours of getting the fu…ing app and they say that my request doesn't meet the criteria and they won't refund a single dollar. Can you imagine that? They basically stole more than $100.

Reviews (98)

Rating

Timeframe

Other

Thumbnail of user fabiolab29
1 review
3 helpful votes
February 21st, 2024

I got the app to try for one month, I paid $25. That's ok! Then, I received the receipt for $ 25 but I checked my credit card and there are two other charges for things that I got it without knowing. I requested the refund within the next 24 hours of getting the fu…ing app and they say that my request doesn't meet the criteria and they won't refund a single dollar. Can you imagine that? They basically stole more than $100.

Thumbnail of user bojana.jocic.ri
1 review
1 helpful vote
February 16th, 2024

Fraudsters and thieves, professional only for scams and lies. Once you pay them a subscription, they will invent and charge a new one even before the previous subscription expires. Beware, it's organized crime! And their menus are too bad, they repeat the same recipe over and over again. If you don't want to have your money stolen from your account, avoid these thieves! One big NO!

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Value
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Quality
Thumbnail of user madcat2005
1 review
17 helpful votes
November 6th, 2023

Horrible costumer service. Testing the app out for my wife before sending it to her. Used it for less than 2 hours and cancelled. Thinking I'd get my money back with their 30 day money back guarantee. What they hide in the fine print is that you can't get your money back unless you jump through other hopes. So they have lost 1 costumer because my wife will no longer support the corruption this company has.

Thumbnail of user joannem1159
2 reviews
0 helpful votes
April 2nd, 2024

You pick options that you think you will just get more information about what they offer but they charge your bank, I've had 6 payments taken from my bank account, they refuse to refund and then reply to negative reviews with some crap about how sorry they are that your unhappy and to contact them, already have contacted the scam artists and now my bank are dealing with their fraudulent transactions, they also make a note of how they are not all of the avouce when they respond to negative reviews.

Tip for consumers:
Do not put any personal information in the Unimeal site or app, they are deceptive and scam artists

Service
Value
Shipping
Returns
Quality
Thumbnail of user habs1968
1 review
3 helpful votes
February 19th, 2024

I signed up for the fitness app and accidentally hit the meal subscribe button. Within less than one hour of realizing this mistake, I contacted the company for a refund and it was very quickly declined. AVOID this company. They also claim a 4.8 out of 5 rating from Sitejabber which is a lie.

Tip for consumers:
Read the reviews before moving forward. This company is not worth your business.

Products used:
Webpage for meals

Service
Value
Returns
Quality
Thumbnail of user jacqueline.taylor1971
1 review
5 helpful votes
January 3rd, 2024

I did not sign up for this site. I had to Google it to see what it was. It says no refunds. I have been paying for this service for MONTHS and had no idea. I only found it when I downloaded Rocket Money. This site with o e star has to be a scam! Horrible horrible customer service, if you can call it that. Can't find a number. Their response indicated "(their) AI determined I wish to cancel my subscription." TF. Can your AI see I have never used this mess and give me a refund for all the months my money was taken from my account!?!?!?!?

Tip for consumers:
Don't use this site!

Products used:
None. I didn't use this service at all. I don't even remember signing up. I'm not a dieter. I hate diets!

Service
Value
Returns
Thumbnail of user taylorg361
1 review
1 helpful vote
March 16th, 2024

Do not use this company. You will be wondering why the $14 monthly service you agreed to has been charging you +$100 and they will refuse to refund any of it. Actually, use them. You'll probably end up making a ton of money in the class action civil lawsuit that they will inevitably get themselves into.

Tip for consumers:
The sign up process will ask if you want to try doing multiple different things without listing that they are additional prices. You’ll get an invoice for the initial sign up fee plus all the things they’ve added on (more than double the original plan per thing) Then they explicitly state that no refunds are given for financial reasons. Despite having been extremely decisive and misleading in order to acquire the additional money.

Products used:
Diet plan

Service
Value
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Quality
Thumbnail of user victoriarranchtx
1 review
0 helpful votes
April 26th, 2024

Frauds is all I can say about unimeal! I was not impressed after downloading the app ( it's definitely not worth a penny, let alone what they actually charge you)! I canceled my subscription but they still pulled $69.99 out of my bank account and have refused to answer any of my emails! Highly recommend steering clear of them, if I could give it 0 stars I would!

Service
Value
Returns
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Thumbnail of user da671
1 review
3 helpful votes
January 22nd, 2024

I was looking at a pilates sight and to purchase a pilates program when somehow, still baffling to me, I ended up purchasing unimeal. Within just a couple of minutes after purchase I realized I purchased the wrong thing, I emailed Unimeal immediately and explained the situation and requested a refund. They denied my request. I rarely write a review, but I feel very frustrated as I feel it would have been very easy for them to have refunded back my $25. I would never purchase anything from this company.

Thumbnail of user dietmark8
1 review
2 helpful votes
January 30th, 2024

I signed up at 19.50 USD to give it a trial as I wanted to lose 3 kg over 1 month which as per advertising its easily to achieve. After that I got another automated deduction of 29.96 USD and 59.98 ( through paypal without authorisation. I tried to get the refund through their customer services which seems to be impossible. "BE AWARE" this is a scam. I totally regret this purchase, also be aware if you purchase it though the website you cannot cancel it through the App, the App also does not appear on the "subscriptions"on you iPhone.

Products used:
I signed up at 19.50 USD to give it a trial as I wanted to lose 3 kg over 1 month which as per advertising its easily to achieve. After that I got another automated deduction of 29.96 USD and 59.98 ( through paypal without authorisation. I tried to get the refund through their customer services which seems to be impossible. "BE AWARE" this is a scam. I totally regret this purchase, also be aware if you purchase it though the website you cannot cancel it through the App, the App also does not appear on the "subscriptions"on you iPhone.

Value
Shipping
Returns
Quality
Thumbnail of user mmoiz946
1 review
0 helpful votes
March 30th, 2024

I especially created my TP account to write this. I cannot put my experience into words with the MOST SCAMMY company I have ever come across in my lifetime! 0% transparency and 0% empathy for customers, 0% acceptance of their own mistakes. Extremely rude! PLEASE STAY AWAY FROM THEM. I don't even want to get into the details. Just know that you'll lose a lot of money with this so called company.

Products used:
one week "trial" which was a scam to charge me over 70usd and a fake refund policy

Service
Value
Shipping
Returns
Quality
Thumbnail of user janicew1070
1 review
1 helpful vote
March 2nd, 2024

Unimeal promises you easy wall Pilates workouts and that is not the case! Almost 60 years old and had me attempting to do wall planks on my elbows! I said beginner when signing up and in no way we're these exercises for beginners. And the recipes are just bland throw together meals that any teenager could put together. They claim a money back guarantee but do not honor it unless you go through 14 days of the plan….but how can you if exercises are too difficult. So no refunds AND you may also be charged on your credit card for a foreign transaction fee. This app and the program is garbage!

Tip for consumers:
Unimeal is not concerned with helping people. They just want your money…

Products used:
App

Service
Value
Returns
Quality
Thumbnail of user jeromer148
1 review
1 helpful vote
February 21st, 2024

I made a mistake and was tricked to buy a 2nd plan. I cannot afford it and despite explaining and providing bank statements - they wouldn't refund me whatsoever within less than 24h of subscribing. Avoid this company at all cost

Tip for consumers:
A company which is not customer friendly! No empathy and no policies to cancel a mistake or change of mind within 24 hours like any normal company! Don’t get trick, don’t buy it, avoid it!!

Products used:
None

Service
Value
Returns
Quality
Thumbnail of user 36jasmeet
1 review
0 helpful votes
February 23rd, 2024

They will charge you extra over extra. I got charges 116 dollars when i just chose 1 month service on 21cents per day. Horrible refund services. They won't process your refund beside it being their fault. There are way better options out there which have fair value as well as ethical practices unlike unimeal.

Service
Quality
Thumbnail of user hvaparna88
1 review
4 helpful votes
January 9th, 2024

I have subscribed to unimeal and mentioned as VEGETARIAN with no meat,no eggs,no fish etc but was always given a plan with all those items, I dont think its tailored for our needs,waste of money and worst customer support

Thumbnail of user jm1737
1 review
6 helpful votes
November 17th, 2023
Verified purchase

I wanted to try this plan. I paid, was charged twice for the same service. I reached out to customer service via email and got 2 different people replying by telling me that they couldn't refund because of their policy.
I ended up paying over $120 for nothing because then I got emails saying my subscription had been cancelled; NO REDUND!
It's a SCAM! Awful service at all!

Service
Value
Returns
Thumbnail of user maureenw325
1 review
8 helpful votes
November 14th, 2023

Very very difficult to discontinue their so called plan. Keeps billing your account and takes the money every month. When I go on app. It tells me my subscription has expired yet continues to collect my money. MULTIPLE phone calls, gave all information requested, NEVER got a call back. Something should be done about this company THIEVES and LIARS. Please don't fall for this terrible company would give 0 stars if that was an option

Tip for consumers:
Zero rating option

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user shonam43
1 review
0 helpful votes
April 18th, 2024

I am absolutely disgusted by the support from this company. I cancelled my subscription on the 15/4/2024 but they had already taken the money off my account that day for £47.99 and are refusing to refund me the money, they will give me 3 months free but I don't want the app I want my money back so I can pay my bills but no they are not. I would recommend be very aware when going ahead with this company.

Thumbnail of user mirellepatterson
1 review
0 helpful votes
April 15th, 2024

Do not sign up! They will steal your money. They sign you up for $19.00 and then are suddenly charged $59.00 with no explanation as to why, or how long this subscription is valid for.

DISGUSTING! Misleading and theft! 100% Theft!

They claim you can get a refund... but this is impossible as you will "conveniently" not meet the refund requirements.

Service
Value
Returns
Quality
Thumbnail of user justinh1265
1 review
2 helpful votes
January 23rd, 2024

I had mistakenly downloaded app for 2 minutes then unistalled...after 6 emails they still charged me 12.70$ for NOTHING...CROOKS...HOPE YOU FAIL! DON'T SUPPORT THEM...THEY LIE ABOUT A TRIAL PERIOD...WILL BILL YOU FROM THE START😡😡😡 AWFUL

Tip for consumers:
Awful return policy

Products used:
Unimeal app

Service
Value
Shipping
Returns
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Thumbnail of user michaelp6267
3 reviews
14 helpful votes
October 10th, 2023

My 17 year old daughter made a mistake and immediately informed these people that she wanted to cancel. We communicated to them multiple times that the order was a mistake and needed to be corrected. They didi not respond for over 24 hours. Although the cancellation was made within minutes of the order Elizabeth just responded and stated sorry we are keeping your money, They are HIGHLY unethical. We recommend not doing business with these people.

Tip for consumers:
Based on what occurred my opinion is to stay as far away from these unethical people as possible. They are literally paying for this review.

Products used:
NONE

Service
Value
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Quality
Thumbnail of user patricks1812
1 review
4 helpful votes
November 21st, 2023

I took a 9.99$ subscription for a week. Normally speaking, i immediately cancel it to avoid renewals. I didn't do it - big mistake - and i saw they took 39.99$ as renewal. If i have a subscription of 1 week, then they can only renew with 1 week is my logic. Of course, a pure nightmare to get a refund. And it clearly shows in their T&C as shown in the picture attached. CROOKS.

Thumbnail of user fsheykhmohammadi
1 review
1 helpful vote
February 18th, 2024

This app is just a rubbery… no refund no support. Just charge the customer. That's all. It is a shame… even without asking they charge you for a couple of months and then they say there is no refund

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Value
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Thumbnail of user christinjeannoutot
1 review
0 helpful votes
February 19th, 2024

They will lie about their 30 money back guarantee, they do not have to refund you and they won't. I wad deceived and thought this app was a work out app. They told me that they will l not refund my money, but I could buy a second subscription to their work out program, like I would ever give them any money ever again. Don't waste your time. They are liars, deceptive practices.

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Value
Quality
Thumbnail of user masons191
1 review
1 helpful vote
January 17th, 2024

My wife got the subscription and they tried to withdraw money four times within minutes of her signing up. The first two were significant amounts and were approved and paid. The second two were denied by the bank because she did not have enough money in the account. She was only supposed to pay for the first month but instead they try to get multiple months worth of payments. It wasn't until after she realized she was in trouble with this company that she was able to put a stop in the bank. She reached out to them at least to get refund for one month, but we have yet to see anything happen. I'm only glad she was limited with cash in the account. Otherwise they would've kept withdrawing all her money. Lesson learned, always check the reviews for any online company.

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1.2
98 reviews
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