Overview
UNice has a rating of 4.5 stars from 784 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with UNice most frequently mention customer service, great quality and fast delivery. UNice ranks 2nd among Wigs sites.
Instant Feedback
Quick and easy, great customer service. I've purchased a few wigs from this company and have never had an issue.
An item I ordered was out of stock in the moment and was expected to ship out at a farther date than originally stated. They contacted me as soon as possible, keeping me informed and also suggesting other options for me, if I needed the hair as soon as possible. They responded to my messages in a timely manner.
I love this company and they have the best wigs, I would recommend this company to anyone looking for good quality wigs and they last a long time. I always get my wigs from here and you should too.
A lot of options,Easy to navigate. Received my wig very fast
My process was smooth, and I was able to make a choice quickly! This hair is for my birthday and I'm praying to receive top grade beautiful hair so I'm able to refer to my clients!
First time shopper with UNice. Package arrived and hairs looks good so far. Will make another review after install.
I love the quality of the hair, but I didn't too much like how the front of the lace is. I seen that the lace should have been a transparent look and it wasn't. I also wish that there was another way to attach the back of the wig to keep the middle of the head from looking so bulky. I used bobby pins. I just feel for the amount we are paying it just need to be a little more work need to be put in the back inside and when you say Put on an Go that exactly how it should be.
Chefs kiss for the impeccable customer service! I have never experienced such great communication or service from any other hair company. My unit was going to take a while to customize, I was informed right away & offered alternatives. I searched for a couple of days & was able to choose a completely different unit that cost more. Not only did they cover the additional costs but they sent me the tracking information the same day. I can't wait until my wig arrives, I'll definitely be a long term customer from the service alone!
Great service and easy to purchase and delivery was on time no complaints
Very easy to find what I was looking for and the website is easy to navigate. The hair is very soft.
Jessica did a wonderful job taking care of me and helping me find out when I'm gone be able to get my wig
The wig is simply beautiful and looks great when I tried it on. Can't wait to wear it! Ordering and delivery time was outstanding less than a week. I will be definitely be ordering more from Unice.
This was my first time purchasing anything advertised on Instagram. Let's say, I wasn't disappointed. This wig is great quality and affordable. It came in good time and customer service was amazing!
It took a minute for my order to come but once it was resolved everything flowed smoothly.
This hair is so beautiful I am thinking of ordering another one already. Thank you!
I recently had the pleasure of interacting with the customer support at UNice hair and when I tell you, from the moment I reached out, I was greeted with warmth and professionalism. I did not initially get my order, but that was a discrepancy on my part, but when I reached out in regards to my queries and concerns, the customer service there gave me exceptional service and they responded to my messages and emails promptly consistently and efficiently, and I can tell you that I was Satisfied with the customer service at UNice hair and I will be buying again.
Fast delivery, I got malayasian hair and it's so soft and full. My stylist only needed to use 2 bundles on my head
Great hair and service! Love the product and hair delivery time.
Good afternoon, I ordered my wig and it went to an old address, I contacted customer service they were very helpful and attentive and nice it didn't take long for them to verify and get my wig to me the next week, so I think you very much it's exactly what I ordered and will be sending pictures soon as I wear it thank you again will be purchasing again
We believe perfect hair is a reflection of confidence. Confidence makes you feel empowered; it is part of how you express yourself. Because UNice understands how you wear your hair, we provide the most comprehensive options to suit your style, whether for a girl’s night out or a professional meeting. You CAN NOT BE DEFINED and should not be limited.
Works of art are what we create. We devote significant resources to technological innovation and product development to meet your evolving needs. Our hair is fuller and lasts longer, groomed using industry-leading methods to produce the best natural look and feel. Our HD lace cap uses only Swiss lace, hand-sewn with minimum knots, offering the most comfortable and breathable option on the market.
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- Culver City, CA
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Business History
UNice has a strong supply chain management system to meet huge demand. We have 20,000 square meters factory, and 4 warehouses in 4 countries-the U.S., China, Nigeria, and France to provide the most efficient distribution services for customers worldwide (Shipping from the U.S., deliver within 3 days; Shipping from China, deliver within 5 days).
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members