Overview
UNice has a rating of 4.5 stars from 788 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with UNice most frequently mention customer service, great quality and fast delivery. UNice ranks 2nd among Wigs sites.
Instant Feedback
Quick and simple. Easy to navigate. Not really much more to say. Package arrived quick.
Easy purchase process. And delivery was smooth and fast. Product was carefully packaged and arrived in excellent condition.
Price was great and it ordered didn't come when the said it would but overall still was fast
I contacted customer service through their text line because there was an issue with my promo code. It took a while for them to respond, but once they did they were able to apply the promo code I tried to use at check out and refund me the difference. I definitely didn't expect that for an order I had already submitted. Now, I'm just waiting to receive my wig. I'm so excited.
The hair is super cool, it's wonderful. It's soft, no bad smell. What you see in the videos is for real. Don't hesitate, go ahead and purchase. You'll not regret it. Besides, they have a great customer service, the best I've encountered so far.
Easy shopping. Beautiful pics. Excited to receive hair. Can't wait for the install.
The quality is amazing, so soft and silky! Shipping was super fast.
Excellent -will shop again. Quick shipping and excellent quality.
I really do like the wig. The quality was really, really nice. I do wish that they would have included pictures when I click on a different lengths of wigs. I know most people are probably really experienced, but I don't look at wigs often and I selected a 16 inch wig, thinking it would be a little longer, but it wasn't which is my fault However, I do wish they would show pictures With each length so I can visualize it, but other than that, I really liked the packaging the small gifts that came with the wig overall, I would definitely order with Unice again.
Customer service was there to help me every step of the way, had some minor delays with customs and clearance and Unice team was there to help whenever I needed the help. I finally received the hair. It's beautiful, pre-everything. The lace is close to invisible looks so natural, the curls are Amazing, it was worth the purchase and also love the bag the hair came in great for storage. From the people responsible for sewing the wig, to the ones shipping and customer service many thanks to you all. Will be buying more and recommending my friends to try your wigs.
Easy to navigate thru website, located what I wanted. Quick shipping, it took about 2-3days from the time I ordered til I received it. Quality was great. I'm a stylist, so brightened the color and toned. The coloring didn't cause any damage to the hair, sheds a little, but nothing major. This is a must buy. I'd buy this again. I purchased the 20inch but I did cut it a little for the style.
Web page is not easy to navigate but I'd still shop here
I love the customer service, they made me feel understood.
My shipping experience was great! And the product came fast.
I recently ordered her wig That was the wrong color. I contacted unice and they were wrap it in the response. They were super helpful and helping me choose another wig. I've been buying from them for over a year and I will continue too. Shipping is super quick customer service Are extremely helpful!
Great deals & easy steps to quick delivery & great value. Soft wig. Follow!
Quick easy checkout. Hair arrived sooner than expected. I really love the wig.
I ordered a beautiful Yaki wig. Unfortunately the unit would not hold a curl. I contacted customer service and they gave me tips to resolve the issue…long story short, they allowed me to return the unit (shipping was on me) and I could pick a unit. It was shipped right away. I am very excited to have another one of their products.
Your website isn't set for easy product selection especially with product details
User friendly… I placed my order 4 days before my birthday 08/17/24 and was hoping I would have received it before the date of delivery. I got my order a day before expected …
Very happy and satisfied customer … I have already recommended a few of my friends
I want to love this unit. The hair itself is beautiful and full. However, it just doesn't fit my head well. I don't if it's to small or a little big! It ripples in the back toward the top of my head,but then barely comes to my edges. I've been using Bobby pins to hold it down...it's annoying. I think the only way I can comfortably wear this hair is to get it sewed down. Kinda disappointed and this was my first unit from UNice!
We believe perfect hair is a reflection of confidence. Confidence makes you feel empowered; it is part of how you express yourself. Because UNice understands how you wear your hair, we provide the most comprehensive options to suit your style, whether for a girl’s night out or a professional meeting. You CAN NOT BE DEFINED and should not be limited.
Works of art are what we create. We devote significant resources to technological innovation and product development to meet your evolving needs. Our hair is fuller and lasts longer, groomed using industry-leading methods to produce the best natural look and feel. Our HD lace cap uses only Swiss lace, hand-sewn with minimum knots, offering the most comfortable and breathable option on the market.
- Visit Website
- Culver City, CA
- Edit business info
Business History
UNice has a strong supply chain management system to meet huge demand. We have 20,000 square meters factory, and 4 warehouses in 4 countries-the U.S., China, Nigeria, and France to provide the most efficient distribution services for customers worldwide (Shipping from the U.S., deliver within 3 days; Shipping from China, deliver within 5 days).
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Wigs Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members