Ultra Sabers has a rating of 3.6 stars from 19,636 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 145th among Toys Store sites.
Easy to shop and customer service is AWESOME :)
Special TKS to Marlena, always willing to help!
The first, the best saber delear AAAA++++++
SOILD sabers very impresssed
Lord Vader is pleased
SL4999
501st Legion
Mistery Box, Realonably fast delivery to the UK.
All was good. I BOUGHT A LIGHTSABER!
BECAUSE LIGTHSABERS!
PARFAIT au niveau de la commande / un peu moins sur le délai faute d UPS...
LIGHTSABERS!
Marlena is AMAZING!
I LOVE THEIR LIGHTSABERS!
Easy Hassle Free Shopping AAAA++++
EASY ONCE I FOUND THE MisteryBOX OPTION,
DID NOT RECIEVE REFUND AS ASKED!
I Love ULTRASABERS!
UNDISPUTABLE CUSTOMER SERVICE!
LIGHTS, ACTION... INTENCE! LOVE IT!
I LOVE Ultrasabers
I LOVE YOUR LIGHTSABERS!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck