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Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 145th among Toys Store sites.
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Good website. Have seen both positive and negative reviews online of UltraSabers. However, I am looking forward to receiving an excellent product. If I do, I will surely recommend UltraSabers to friends and likely buy again the future. Update: everything checks out. Recommended to friends to buy sabers from.
First time buying one and it was easier than I thought it would be
You guys rule
I've ordered before but had a hard time logging in again; also checkout process feels a little clunky, but love the products.
Have had absolutely no issues with Ultrasabers
Very straight-forward ordering process, super quick delivery time considering this is a custom product.
I am most of all satisfied with the brightness of the saber itself also my option of choice was a V4 emerald which means any color i want the blade to pulse with and my ( ;) ) is the app working on my mac just right
Yes absolutely. I can merely recommend the v1 charger because its screens reads the battery level charge very useful and easy to go with.
May The Force Be With You UltraSabers!
Your website is straight forward and easy to use. Thanks guys! :)
Superior customer service! If the product matches the service I was given, you will have a repeat customer. Thanks!
10.25.15 update - I'm happy to say that the sabers not only met the level of superior customer service, but the quality, appearance, and feel exceeded my expectations.
Thanks,
Dan
You have good demonstrations of your products on the website. They are informative when deciding which sabers to buy. I was looking for a low budget stunt saber to compliment my RGB Aeon, and chose the initiate after watching a very in depth customer review. Keep those reviews on the site!
Very exited about this purchase
Easy to use, navigate and order. The variety in customization is a thrill. BRILLIANT customer service, super fast delivery time (international). Very impressed. ONE little area where you could improve is brightness of sabers, mainly the AAA power source ones, maybe add more battery spaces or cheapen the Lithium battery option price, im not sure if its just the Arctic blue colour that isnt as bright as the violet, but im pretty sure its the power source option.
The first Lightsaber was absolutely brilliant, can't wait for the next one :D !
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck