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Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 145th among Toys Store sites.
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Excellent website, so easy to order exactly what you want
Fast easy
Simple instructions and you can get a shipping quote without any hassle before the buying process.
Easy to navigate, and easy to understand tutorials
Was not informed that the model I was getting ready to purchase was not in stock until the end of the process. Please add a notification so customers do not have start over.
Other than that, very easy to create and modify the lightsaber I was making.
Purchased; item came quickly; color more vibrant and bright than expected, handle comfortable to hold. 10/10 would/will buy again
Great experience.website is easy to navigate and well explained. Recieved saber quickly just in time for christmas
Very quick to respond, helpful, good quality product.
Site is very easy to Navigate
So far fantastic...
Good overall experience. My sister and I ordered eachother a grab bag saber for Christmas. The order process was simple, and they arrived within a decent amount of time provided how close we ordered to the holidays. Packaging was great, and the quality is pretty good! My only qualm is that my sister and I both received the exact same hilt from the grab bag (also the cheapest possible), and that was a little disappointing. I had thought there would be a little more variety, but it was still a fun experience opening them! Will likely return!
Very easy! Fast shipping and amazing product!
Great sabers they arrived slower then normal because the holidays. Hilt had knarly scratch most likely from poor milling.
Site is easy to navigate and the options are great
Thank you very much. I love you. ;)
They sent exactly what I ordered, fairly quickly, but with no instructions as to what to do with the parts. Now I'll have to pay to send it back to Ultrasabers to have them to the parts install, which will end up being more expensive than just ordering a new saber. This was a gift, where all I wanted to do was change the color of the blade, but this gift will cost me more than just ordering a new one.
Easiest way to get a fully customized, combat ready lightsaber. Awesome!
Great quality, fast shipping and no Problems with german toll. Already placed another order.
Easy to order Marlena was great
Clean
Shipping options seem expensive, Shipping dates for christmas seemed to change every day towards HAVING to pay for the most expensive option. Other than that the site options and ordering seemed great!
After being a little hesitant on the price, I decided to buy a few. I can honestly say both myself and my kids are extremely happy with our UltraSabres. Will definitely be purchasing more in the future
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck